• Namastetics

Namastetics

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Overview

Namastetics has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namastetics most frequently mention customer service, and fusion leggings. Namastetics ranks 5th among Yoga sites.

  • Service
    17
  • Value
    18
  • Shipping
    18
  • Returns
    15
  • Quality
    17
Positive reviews (last 12 months): 0%
Positive
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How would you rate Namastetics?
Top Positive Review

“Excellent service and experience”

Bridget P.
11/15/17

Im 5'10 and 140, ordered the L but ended up being a little too small, Customer service team was great and processed a free exchange for me within a couple days. Ill Most likely be ordering more from Namastetics.

Top Critical Review

“Order never received and no response”

Chrystal H.
12/22/23

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

Reviews (146)

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customer service (42)
Thumbnail of user carols220
New York
1 review
0 helpful votes
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September 20th, 2017

Bought a one piece from this site last week, Quality is pretty good. Only washed it once, so far no fading. The material is thick and squat proof! Sizing was a little big, I would size down next time!

Thumbnail of user victoriaa44
Australia
1 review
0 helpful votes
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September 20th, 2017

Bought a couple of bras and tops from namastetics. True to size. Quality is good, but not overly impressive. Definitely good for the money though, good alternative to lulu if you're looking for less expensive workout gear!

Thumbnail of user victoriap45
Canada
1 review
1 helpful vote
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August 3rd, 2017

Originally found this company on Instagram, I'm usually a little sceptical of these online pop-up stores, but the leg warmer leggings were so cute! I ordered the Light pink ones and the material was great. Was delivered in under a week. I ordered two other pairs in other colors since and love them!

Thumbnail of user chelseac34
Australia
1 review
0 helpful votes
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September 20th, 2017

Because of the cheaper price, I was expecting these to be of lesser quality than my $100+ leg warmer legging, but I actually like these a lot more than its more expensive comparative. It is a truer medium and sits higher on my wait. It doesn't slide down and though it is ever so slightly see-through, I think it's because it's such a light fabric. I'll probably be ordering these in another color soon.

Thumbnail of user elenas68
Canada
1 review
0 helpful votes
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March 31st, 2018

I love supporting brands from my hometown in Canada. Thankfully, Namastetics did not disappoint my overly high expectations! :) Great products and fabulous customer service. I will most definitely be supporting my fellow northerners :): )

Thumbnail of user carlyb7
KR
1 review
0 helpful votes
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September 20th, 2017

First time ordering from this company, At first, my tracking information wasn't populating. Emailed their support, and got a reply almost instantly! So impressed. The issue was resolved quickly. This is why I love new companies!

Thumbnail of user aliciat24
GB
1 review
0 helpful votes
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March 8th, 2018

Namastetics leggings are really great... I got them in white and they are thick enough (double layer), so they wouldn't show imperfections but still look sexy and flattering.
Thicker than other brands, it feels like this fabric will be more durable.

Thumbnail of user myrac22
Texas
1 review
3 helpful votes
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February 19th, 2019

I order two different styles of joggers, one fit very large and the other way too small I couldn't even pull them on. Come on... figure out your products sizing! So I'm now in the process of returning the too small jogger. There is no customer service number and it takes almost a full week to respond via email. Very frustrating... get it together Namastetics you are losing customers

Thumbnail of user veronicas74
Wyoming
1 review
2 helpful votes
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December 3rd, 2017

A week later still no email about shipping or fulfillment of the item. Sent an email to customer service, no response. Item still shows as unfulfilled, but money was taken out of my account. No way to start a cancellation process, still no contact from the company. Would give them a negative rating if I could. Don't buy from them, period. Run away!

Thumbnail of user lindsays103
Canada
1 review
6 helpful votes
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February 4th, 2019

I highly advise not to purchase any products from this company! Their return policy is misleading, as it makes it seem like they offer returns. The truth is, they only offer store credit! No returns whatsoever. I am unhappy with the fit and quality of the pants I ordered and they refuse to give me my money back.

Thumbnail of user nicolec193
California
1 review
0 helpful votes
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April 2nd, 2018

I was mailed an item that was a different color than the one I ordered. The online customer service was quick to solve the problem and is sending me my order now, thank you so much! The pants are great quality.

Thumbnail of user kimberlya393
Canada
1 review
4 helpful votes
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July 6th, 2020

I ordered a pair of pants that cost 100 CAD I wore them once and the lining had torn and there were two holes on my butt!
They made me pay for shipping to send back the pants (Cost me 40 CAD) in order to get a refund for the pants. They gave me 25% off hoping I would repurchase their cheap material, and gave me no refund on the shipping fee. Which I dont understand why I needed to pay when I sent them pictures.

Great design but horrible customer appreciation and quality.

Thumbnail of user stephanieb1982
Canada
1 review
0 helpful votes
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January 21st, 2022

I bought $200 worth of clothing and the leggings were see through in the knees and butt; a top was defective due to the hand covers being cut incorrectly. I attempted to resolve this by emailing the company as directed and they didn't reply. It's been 3 weeks and multiple follow ups with no acknowledgement so now I have to dispute the charge with my credit card company for false advertising. Scammy company, avoid it.

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Value
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Thumbnail of user manyaa
California
1 review
4 helpful votes
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November 5th, 2019

I cannot believe they don't offer refunds on their crappy clothes! I online order a lot and even China offers refunds, come on. The overalls I ordered didn't sit right but more importantly, the material was so cheap. Definitely will not shop from them again! Wish I saw these reviews before I ordreed.

Thumbnail of user mikh88
Australia
1 review
2 helpful votes
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August 2nd, 2017

Cheap, horrible material. Clothes are obviously of the poorest quality but do not come cheap! They are deleting bad reviews and it is so obvious that the good ones are fake. Stay clear, do not waste your money on ill fitted, horribly made clothes.

Thumbnail of user christinev71
Florida
1 review
3 helpful votes
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January 18th, 2019

I purchased some pants a few weeks ago. I don't like the style or the quality, and emailed them about a return or an exchange. It's been about a week now, and I haven't received a response. They clearly state on their website that they would be issue a return, but that's not possible if you can't get a hold of them!

Thumbnail of user tiam25
Canada
1 review
3 helpful votes
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January 19th, 2018

I'm really ticked off. I've contacted DHL twice now. Clearly this is a fraud I'll make sure to let people know about this. I will make sure to mention something to anyone who thinks of buying from namastetics. I've seen other reviews on fb and Instagram about them doing this. I'm disappointed that I gave them the benefit of the doubt! I have emailed namastetics, I phoned DHL and emailed them. I've waited since November 2017! For my order of green fusion leggings. I paid over 50.00 for them and they were supposedly delivered to my house on the 5th of January 2018. Well they're not here and it's January 19 2018! Do not order from them. Namastetics takes no responsibility for this either, they put it all on you!

Thumbnail of user markt1499
Pennsylvania
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

They are potentially the worst site when it comes to returns! They have all their items on sale just over 30% and conveniently have a return policy where items over 30% off cant be returned! In addition the pictures on their site don't match the color of the items you receive! Alot of other better options out there! AVOID!

Tip for consumers:
Dont order online!! They have an awful return policy!!

Products used:
Liquid Genie Pants

Service
Value
Shipping
Returns
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Thumbnail of user brendaa49
New York
1 review
0 helpful votes
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January 29th, 2018

I have been Wholesaling Namastetics apparel in my studio for the past 18 months, I had originally heard of them through social media and was attracted to their designs right away. Doing business with them for the past year and a half has been an absolute pleasure. I look forward to a long and mutually beneficial relationship with them.

Thumbnail of user melissak77
California
1 review
2 helpful votes
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January 25th, 2018

I have contacted your company for the last 4 weeks. I originally ordered on 11/18 and waited a month for my order to arrive. I actually even told the company just to cancel it since it took that long. Well they insisted to ship. I received only 1 pairs of the 2 I ordered. I ended up returning the set I received and STILL have not received a email back. The package has been received as well according to my tracking. Super mad and I will be writing a review until I receive my full refund.

Thumbnail of user pamelan196
Minnesota
1 review
2 helpful votes
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June 29th, 2020

I placed an order for 5 tshirts. When I hadn't gotten a shipping confirmation after 3 weeks, I emailed Customer Service but got no response. I then called and was told it might be another 2 weeks. I explained that I would be leaving the country for an extended time and asked to cancel the order. They refused to cancel and eventually sent the order, which I had to have a neighbor pick up and return. Disputing with credit card company and now they keep sending me emails asking me to lift the dispute because "they sent the items." This is some of the worst service I have received in retail.

Thumbnail of user karianeb
Colorado
2 reviews
3 helpful votes
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January 26th, 2018

Absolutely horrific customer experience. Can't decide if they just don't care or if it's a scam. I've had my initial order 11/25 and ended up only receiving one of my items until the middle of December and then my other item didn't arrive until January. They don't do refunds, only credit towards their merchandise to use online, so when my item didn't fit I opted for exchanging it for a larger size. I returned the item and they received it January 8th. No word on getting me the exchange finalized and no word on shipping.
Absolutely disappointed and sad I was sucked in by their Black Friday sale and will never work with them again.
Tried to complain on Instagram and they blocked me (real mature)

Will be working with my bank soon to try and get my money for that 1 item back

Thumbnail of user theresah174
New York
1 review
0 helpful votes
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December 10th, 2018

I got the wander pants and they arrived within the 4-8 day time line, made of cotton as described AND fit perfectly! They were a little short as a 7/8 but I already wore them to a hot yoga class and they held up! Great value for $42!

Thumbnail of user gehadq
GB
1 review
4 helpful votes
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January 9th, 2019

I bought several items and one was sent in a size I did not order. I emailed them many times and they take at least ten days to respond to each email. They asked for "proof" that they made a mistake as though I'd scam them or something, so I sent them a photo showing what I had ordered vs what they sent. They stopped responding to my emails. Then after some emails threatening to leave bad reviews online they again took two weeks to respond and offered that they cover a portion of the return shipping. They are the most unprofessional online store I have ever dealt with. Not only are they reckless with their shipments, they expect their customers to shoulder the blame and pay to have the mistakes rectified. They are refusing to give me a refund after they clearly sent me an item that is way too large for me to wear.

Tip for consumers:
AVOID THIS COMPANY

Products used:
None

Service
Value
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Returns
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Thumbnail of user matinac2
Australia
1 review
2 helpful votes
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May 26th, 2020

Never received the leggings I ordered was advised by the shipping company to contact Namastetics so they could investigate the issue after multiple emails they have never gotten back to me! No replacement no refund no contact nothing. My advice is to buy leggings from other fantastic and reputable businesses!

Tip for consumers:
Do not buy from this business!

Service
Value
Shipping
Returns
Quality

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Thumbnail of user erikab32
Shane P.

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