• Namastetics

Namastetics

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Overview

Namastetics has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namastetics most frequently mention customer service, and fusion leggings. Namastetics ranks 5th among Yoga sites.

  • Service
    17
  • Value
    18
  • Shipping
    18
  • Returns
    15
  • Quality
    17
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate Namastetics?
Top Positive Review

“Excellent service and experience”

Bridget P.
11/15/17

Im 5'10 and 140, ordered the L but ended up being a little too small, Customer service team was great and processed a free exchange for me within a couple days. Ill Most likely be ordering more from Namastetics.

Top Critical Review

“Order never received and no response”

Chrystal H.
12/22/23

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

Reviews (146)

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customer service (42)
Thumbnail of user rachellel13
Canada
1 review
3 helpful votes
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December 13th, 2017

Like so ridiculous I have sent them 5 emails... and they have not gotten back to me. They only sent me 1 of the 2 items and it was damaged. Like I am NOT impressed! I want my money back and my order cancelled. How do I report them and give me my money back!

Thumbnail of user elizabethm692
New Jersey
1 review
0 helpful votes
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December 10th, 2018

I just received my Cyber Monday order of the new jete joggers. They're amazing! They're a little longer than the wander pants which is the only issue I had with my original purchase of the wander. But these pants are so flattering and comfortable. I wore them with a cute sweater to run errands lol. I love them!

Thumbnail of user charliek44
Illinois
1 review
0 helpful votes
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April 19th, 2018

Whenever I have an issue ordering with Namastetics they always rectify the problem. There was a bit of a glitch when I placed an order today so I emailed CS and Erika replied almost instantly and fixed the issue for me! Very pleased with the service and I love their clothing.

Thumbnail of user sadiap
New Jersey
1 review
0 helpful votes
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April 19th, 2018

Micha from customer care addressed my problem quickly and courteously. My package was lost in transit and he was quick to resend it Express shipping. Hassle-free customer service is what makes new customers become frequent customers! Thank you!

Thumbnail of user taylorm266
New Hampshire
1 review
4 helpful votes
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May 13th, 2020

They sent the WRONG ITEM not the wrong size, which makes it impossible to return. Spent WEEKS waiting for emails back just for them to tell me they can't fulfill my original order. Absolute robbery. Will never be ordering from them again and recommend you do the same.

Thumbnail of user bishwanies
TT
1 review
1 helpful vote
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February 15th, 2018

I was very excited about their leggings. I ordered two pairs and two sweaters, one for me and one for my sister. I order on Dec. 9th, and paid for rush shipping to ensure it would be received before Christmas. Its now the middle of February, and I have yet to receive my order. I've asked for them to cancel and refund my money to no avail. I obviously cannot speak to the quality - to say the least, disappointed and upset that I have to waste my time trying to call and email them for a refund.

Thumbnail of user patriciag892
Florida
1 review
0 helpful votes
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July 8th, 2020

I wrote a bad review last month because I had waited a few months since my order and I thought I had been scammed. Well, I received my order this week and the shirt is very pretty. I feel kind of bad that I gave a bad review. You will probably have to wait several months but I'm sure you will receive it.

Thumbnail of user emiliat1
Colombia
1 review
1 helpful vote
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February 22nd, 2018

I wish I had read the reviews before ordering. I ordered in Nov. It's now 3 mo later in Feb and I never received 2 of the 3 items I ordered. The customer service is incredibly awful. They are refusing to process a refund, or even "resend" the items to me.

Thumbnail of user brookes42
Massachusetts
1 review
3 helpful votes
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January 3rd, 2018

I have written 6 emails; asking for information on my order status, seeking info about returning a product because it didn't even arrive within the 30 day return window, only received 1 out of 3 of my items, got hit with an email saying 2 items were damaged so to expect another 20 DAYS in processing - all the while not receiving any responses to my initial emails. I have filed a dispute with my bank for the entire transaction. So deeply unfortunate that a YOGA company is in reality shady as HECK. Don't order from them - I promise you'll regret it! Also, as someone else stated - it's sketchy beyond a doubt that all the positive reviews on this site were written the SAME DAY - hey Namastetics, why not take some of the energy you used to build your janky website & create fake profiles to review yourself - and respond to the serious claims against your company! :D

Thumbnail of user twinklea1
North Carolina
1 review
3 helpful votes
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June 9th, 2020

Its been literally more than a month i have placed an order. After that i got confirmation email with order number.

They haven't even shippied it And no updates after that.
I know its covid time but it cant take more thn a month to ship the order. I don't recommend ordering from them.
If you check their facebook page they have disabled commenting option...

Thumbnail of user monjag
California
1 review
3 helpful votes
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May 29th, 2020

I was so excited about the T-shirt that I ordered, but I accidentally ordered a medium instead of a large T-shirt. I sent a message to Customerservice asking them to change the size. They replied to my message 25 days later, saying that the shirt was custom-made to my order and that it had already been shipped. I spent $25 on a shirt that I can't even wear and can't even return it because of their return policy!

Thumbnail of user jamies287
New Jersey
1 review
0 helpful votes
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January 1st, 2019

This is literally my new favorite place to shop! They always have a promo code availble, the price is WAY better than lulu (like HALF THE PRICE), shipping is so fast (under a week) and the customer service is so nice and helpful! They send shipping labels for returns and store credit never expires. They are so helpful when suggesting sizing. In love <3

Thumbnail of user andread286
New York
1 review
1 helpful vote
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July 20th, 2020

Ordered on june 11th and called on the 29th and was told it would be shipped that Friday or the following week. Tried to call the other day and no one answered. I had to call the bank and dispute the charge. They don't respond to emails either. They will take your money and keep it... SCAM

Thumbnail of user jennd11
Slovenia
1 review
0 helpful votes
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November 15th, 2017

Got my order the next day! I live in Irvine, California so their warehouse must be close by. Also quality is pretty good, they were a little long, but I'm 5'1 so just got them hemmed!

Thumbnail of user amandap139
Singapore
1 review
0 helpful votes
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September 20th, 2017

I recently bought 2 pairs of leggings from this site. Both came within 1 week. Very happy with the quality! I'm normally a size 2, got XS and they fit perfectly.

Thumbnail of user chelseae10
Illinois
1 review
0 helpful votes
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November 15th, 2017

I ordered from Namastetics last week, customer service team was very responsive and king throughout the entire process. Will definitely be ordering from them again!

Thumbnail of user cassandrae8
New York
1 review
1 helpful vote
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March 8th, 2018

I love their essentials line! I've only worn them about 3 times now but so far so good. I have pretty noticeable cellulite on my back legs and you would never know with these.

Thumbnail of user britneyf4
1 review
0 helpful votes
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January 29th, 2018

Instantly the Fusion Leggings are my go to. Comfy and the fit is flattering, lighter colours do show through with dark underwear, but overall love this product.

Thumbnail of user rk292
Indiana
2 reviews
4 helpful votes
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June 24th, 2020

Terrible service advertising not true at all! No product ever sent and when requested refund they state "if ever approved " Total bull $#*!! Shop elsewhere!

Thumbnail of user vanessam98
New Jersey
1 review
3 helpful votes
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January 7th, 2018

I waited weeks to receive my order then received the wrong size. Ordered on Nov. 24. Today is Jan 7 and I am still waiting for my correct order. These people should be ashamed of themselves.

Thumbnail of user amandap150
France
1 review
0 helpful votes
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November 15th, 2017

I own a Yoga Studio and have been stocking Namastetics yoga wear here for my students for over 1 year! The team is amazing to do business with, Not to mention their products are crazy nice!

Thumbnail of user ashleym1345
Canada
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Was really looking forward for my products to arrive. Went to pick them up from the post office and was surprised when I had to pay $13 before I could receive my products, although the website stated at check out that shipping was free with the amount I spent.

Although the name says "Nama Toronto", be advised that all prices are in USD and that products ship from the US. If you are buying from within Canada, BE AWARE that you will be paying MORE than the prices that are listed and will likely have to pay additional shipping fees when receiving your parcels.

The quality of the clothes are decent and there are some cute and unique styles on the website - however just be aware that you will be paying more if you are ordering to Canada, and I don't think the price I ended up paying was worth it for me :(

Customer service was helpful, however I will not personally be shopping there again.

Tip for consumers:
Read the shipping info and fine print before ordering

Thumbnail of user samanthak49
New York
1 review
0 helpful votes
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March 31st, 2018

Loved the material of the items when I first tried it on. They all fit perfectly. Also, the delivery was very fast (three days to the US). I will definitely be ordering from Namastetics again!

Thumbnail of user claricef2
GB
1 review
0 helpful votes
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November 15th, 2017

So happy! Just bought their new highwaisted black leggings. For freaking $40! I cant believe how good these are compared to brands that sell the same product for over 100.

Thumbnail of user jessicad236
Canada
1 review
0 helpful votes
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October 3rd, 2018

Ordered pants in beginning of August and it is now October and they still arent here - they said they messed up the address and then filled someone elses order with my order. Customer service does not offer anything and basically said "too bad so sad"

Should have shopped at lululemon - DONT WASTE YOUR TIME

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Shane P.

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