• Namastetics

Namastetics

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Overview

Namastetics has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namastetics most frequently mention customer service, and fusion leggings. Namastetics ranks 5th among Yoga sites.

  • Service
    17
  • Value
    18
  • Shipping
    18
  • Returns
    15
  • Quality
    17
Positive reviews (last 12 months): 0%
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How would you rate Namastetics?
Top Positive Review

“Excellent service and experience”

Bridget P.
11/15/17

Im 5'10 and 140, ordered the L but ended up being a little too small, Customer service team was great and processed a free exchange for me within a couple days. Ill Most likely be ordering more from Namastetics.

Top Critical Review

“Order never received and no response”

Chrystal H.
12/22/23

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

Reviews (146)

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customer service (42)
Thumbnail of user chantellel3
New Jersey
1 review
0 helpful votes
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March 8th, 2018

These pants are incredibly fabulous! Some of the reviews are negative, however, I have 4 pair of these pants, 3 black, 1 grey and would LOVE a pair in Navy! You can get really skin tight fitting athletic pants ANYWHERE, ANY BRAND, ANY price range - these pants are SO wonderful - I wear them as athletic wear, to work, out to dinner - they are SO versatile - also wonderful to travel with because they meet EVERY need you have! And the thicker fabric from normal athletic pants is so becoming, slimming, and oh, so comfortable. Please bring them in Navy. They may loosen SLIGHTLY in the knee after ALL day wear, but it is not even noticeable. LOVE these!

Thumbnail of user giab4
New Jersey
1 review
3 helpful votes
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January 29th, 2018

I ordered a pair of leggings on 11/28, which they said would have gotten to me by Xmas. After multiple emails back and forth, they continued to say it was being shipped out the following week because it was on back order. Over 2 months and I still haven't received a thing, albeit a USPS tracking number that states my package was delivered on Friday 2/26. I haven't received my package and still haven't heard back from customer service. SAVE YOUR TIME AND MONEY AND DO NOT ORDER

Thumbnail of user christinej106
Canada
1 review
0 helpful votes
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November 24th, 2018

I ordered the wander pants and received them in under a week! They're soft, comfortable, and true to the image on the site. So happy with my purchase!

Thumbnail of user amyh205
South Carolina
1 review
4 helpful votes
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January 28th, 2018

Im so angry right now I have written enough about them recently! All I know is that I wish I had seen these reviews before buying from them 2 MO RHS AGO! It took that long to get the l things I ordered... 1 month to get the sports bra I ordered from them. It was the wrong size, so I shipped it back... only for them to claim it had possible deodarant residue and would not exchange it or give me a refund! THEN asked for ME to send them a PRE-PAID SHIPPING LABEL so they could return the original bra back to me?!?! This thing is a total scam! DO NOT BUY FROM THEM! For every customer that has been pleased with them... there are a SOLID 100 customers that have had HORRIBLE EXPERIENCES! There are plenty of other companies that are legit & upstanding! Save your MONEY! Literally! They will steal it from u!

Tip for consumers:
DOOOO NOTTT SHOP WITH THEM!! Scam Artists!!!

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Thumbnail of user monicar110
Canada
1 review
3 helpful votes
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November 21st, 2018

Yea they are cozy but the material is extremely cheap. They do not fit like the photos. Spend the extra few dollars on Lulu Lemon or what ever other brand you like.

Thumbnail of user suzannel205
Texas
1 review
4 helpful votes
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July 21st, 2020

I place an order OVER 60 days ago, they charged my credit card and to this day I have still not received any product. They say they are made in the US - they are NOT. The last update I received from them regarding the status of my order was that the items were custom made each order (NOT TRUE) and they were coming from China. Every two weeks they just say my order has been processed and its on its way.

Thumbnail of user morgang23
Singapore
1 review
0 helpful votes
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September 20th, 2017

Second time ordering from namastetics. Love my one piece, perfect for Barre classes and dance classes. It fits very well and is very flattering. I am 5' 4" and 121 lbs. I got the small.

Thumbnail of user chriss792
New Jersey
1 review
0 helpful votes
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November 15th, 2017

I bought the bright pink onepiece from Namastetics recently. The quality is very good and it fits sruprisingly well. Its tough to find a onepiece that fits perfectly, but they just about nailed it!

Thumbnail of user samanthag100
New York
1 review
0 helpful votes
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May 24th, 2018

I want to thank Erica for all her help! I love the quality of all of my namastetics products, and their customer service is always excellent! Thank you very much!

Service
Value
Shipping
Quality
Thumbnail of user mangitag
New Jersey
1 review
1 helpful vote
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March 9th, 2018

Had a minor delay in my return. Got in touch via email and a kind and friendly representative called Erica had it all sorted out within minutes! Top quality company.

Thumbnail of user ashleyb232
Arizona
1 review
3 helpful votes
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December 21st, 2017

I ordered November 30th, trusting them because the ad was on instagram and photos looked professional. I wont make this mistake again. Company never confirmed my purchase. I read more reviews and some said they steal images from other business and edit the colors of the leggings to not be sued. They apparently ship products from China and it could either never arrive or take 6+ months. Im disputing it with PayPal. What a hassle but Im staying on it! They had 7 Days to send a tracking number so they sent me a fake number in my email. USPS didnt recognize it. I reported that too. EBay said they will refund me as long as there is no legit tracking number. I told them I dont want it because they lied on their website about shipping time frames and PayPal said if I receive it I can send it back with a valid tracking number so long as the package is unopened and they will refund me. Hoping PayPal drops them and they are exposed. If shipped I will return it out of principle and will do anything I can to warn people about fake companies ripping people off. Good luck!

Thumbnail of user katyn10
Canada
1 review
0 helpful votes
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January 27th, 2020

Yoga is an art. I enjoy yoga time. It's great that I found your site. It's my new favorite platform for shopping. To add to it, the quality of your clothes is perfect.

Thumbnail of user lisetteg15
California
1 review
0 helpful votes
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October 28th, 2021

I ordered five items. One of the items I ordered in two sizes, so I wanted to return the one that didn't fit. So, I received an email ASKING IF I DIDT WANT TO EXCHANGE FOR SOMETHING ELSE. So I kindly responded no thank you, that I had ordered two, and also kept four others. Two weeks later received an email that the item was worn and they will only give me store credit. COMPLETE ****! It was NOT worn! Worst online experience I've ever had! STAY AWAY! (Sitejabber was unable to process my screenshot for proof)

Tip for consumers:
AVOID!!!!

Products used:
Cute items but unsure of quality because i have not worn them yet

Service
Value
Shipping
Returns
Quality
Thumbnail of user selenak9
New York
1 review
0 helpful votes
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September 20th, 2018

Hi all! I see there's a lot of mixed reviews and want to share my experience. Back around the holidays, I ordered their Fusion leggings, they came in a bit of time due to the high demand and busy season, but they seemed awesome when they did arrive, good quality, fit a little big but that was my bad on the sizing I guess.

I didn't have an opportunity to wear them too much, but they were a great option I had in my closet that was comfy and super cute. Fast forward to yesterday and I was wearing them while driving, had an itch on my leg, lightly scratched it on that caused a hole in the back of my leggings (not a good look for work). I was amazed because I don't have long or sharp nails, and obviously everyone gets an itch from time to time, and this hasn't happened with any other leggings or even pantyhose. I was bummed because they were an extremely comfy pair of leggings.

When I contacted customer service about it, they replied fast, apologized that this happened, unfortunately did not have the Fusion leggings in stock anymore but took care of me and were so nice and helpful. I obviously know it was noone's fault as this was a weird situation, but they understood and were super nice about it.

Thumbnail of user dianek66
France
1 review
2 helpful votes
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September 8th, 2017

Yoga brand Namastetics, avoid absolutely to order from this compagny. I wait 3 months to receive 3 items ordered in a very bad quality. This is Money put in a trash for me. Very bad experience! Diane

Thumbnail of user amyh192
Japan
1 review
0 helpful votes
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November 15th, 2017

This is my first purchase with Namastetics, and 100% won't be the last. My order was shipped the day i bought it. Quality is excellent and packaging is sooooooo cute!

Thumbnail of user sarat91
Canada
1 review
0 helpful votes
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March 8th, 2018

I received my first pair of Namastetics leggings and the quality was amazing and I was so happy with the fit! My order arrived in 4 days and I couldn't be happier!

Tip for consumers:
The customer service team replies to emails pretty quickly! I didn't get a shipping confirmation right away and when I emailed, I got a response within hours! Just e-mail, they're very helpful!

Service
Value
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Quality
Thumbnail of user richs287
California
0 reviews
0 helpful votes
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January 2nd, 2022
Verified purchase

I bought a few items for my wife. Customer service is poor and exchange policy is awful. Never again.

Tip for consumers:
Save packaging, can’t exchange or return without it.

Products used:
Leggings and joggers

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandim26
Pennsylvania
1 review
3 helpful votes
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December 12th, 2017

I have an order that I ordered weeks ago and still haven't received it and I sent them many emails and they aren't responding. Beware if you order. I am reporting it to BBB.

Thumbnail of user chanteller3
New York
1 review
0 helpful votes
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April 19th, 2018

I have been very pleased with all of my previous orders from Namastetics, their products are amazing and they're always a pleasure to talk to! :): )

Thumbnail of user jaimineh
New Jersey
1 review
0 helpful votes
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March 31st, 2018

Good customer service and great clothing! Erika, in particular, was very helpful and made sure any issues I had were taken care of.

Thumbnail of user kristinac29
Switzerland
1 review
0 helpful votes
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November 15th, 2017

I live in Canada and the standard shipping only took 3 days! Very impressed with the quality of my tights as well!

Thumbnail of user taylora35
Germany
1 review
0 helpful votes
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November 15th, 2017

Erika from the support team was an absolute pleasure to deal with. So happy with my purchase! I highly recommend this brand

Thumbnail of user alexish49
California
1 review
0 helpful votes
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March 9th, 2018

Amazing customer service from the namastetics email team. I got a quick response and my issue dealt with quickly and hassle-free

Thumbnail of user cristib1
New York
1 review
2 helpful votes
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December 4th, 2017

I made an order on 11/21. I have not hear anything. This is ridiculous and the police should be contacted.

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Shane P.

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