• Namastetics

Namastetics

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Overview

Namastetics has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namastetics most frequently mention customer service, and fusion leggings. Namastetics ranks 5th among Yoga sites.

  • Service
    17
  • Value
    18
  • Shipping
    18
  • Returns
    15
  • Quality
    17
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate Namastetics?
Top Positive Review

“Excellent service and experience”

Bridget P.
11/15/17

Im 5'10 and 140, ordered the L but ended up being a little too small, Customer service team was great and processed a free exchange for me within a couple days. Ill Most likely be ordering more from Namastetics.

Top Critical Review

“Order never received and no response”

Chrystal H.
12/22/23

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

Reviews (146)

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customer service (42)
Thumbnail of user janed249
Canada
1 review
3 helpful votes
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December 13th, 2017

I cancelled my order, terrible company also notice all the good reviews were written on the same date... Coincidence?

Thumbnail of user hannahg46
Georgia
1 review
0 helpful votes
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April 19th, 2018

Just received my first order. The purchase process was easy and the items arrived in less than a week.

Thumbnail of user angelinac11
1 review
0 helpful votes
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March 9th, 2018

Customer Service was very quick to reply with all the answers to my questions! Friendly people and great products- nothing more to ask for!

Thumbnail of user sarahn105
Canada
1 review
0 helpful votes
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February 28th, 2018

Best website for yoga pants! Love it! I love everything about this company and their products. Get quality products without the premium price!

Thumbnail of user triciav16
Canada
1 review
0 helpful votes
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October 18th, 2020

The clothing is relatively nice but their return policy is terrible! Improvement is needed! Thankyou!

Thumbnail of user roberta650
New York
1 review
3 helpful votes
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January 8th, 2019

If I could give 0 stars I would. This company runs a scam business. I can't even get into the quality of the product because the items did not run in size correctly for my daughter. Should have been a simple exchange but they will not make exchanges or returns possible. Their website states to just call or email and get a return label sent to you. They will contact you back after a number of days and tell you the label will be sent in another email. That never happens. They will send you subsequent emails telling you to check your spam folder instead of just re-sending the email. Why? Because they are stringing you along so you get past their no returns after 14 days policy. If you also notice on their return policy they don't give you an address to send back the items on your own. It states the address will be supplied with the return label. Good luck getting that return label. You can't believe anything on their website including that the company is now transitioning to a move to Canada. Most likely a fraud as they bounce around locations to hide their bad business disputes. If you are lucky enough to order an item that fits just believe the other negative reviews on here stating the poor quality these clothes are made of. I have no doubt that if the items we ordered actually fit my daughter they wouldn't last long anyway. This company should be ashamed of themselves. One more thing on 1/1/19 I seen, what is more then 99% likely, a fake review on here from the company themselves with the reviewer actually having a similar situation as I have with the leggings being a little too small for their daughter and then raving how easy it was to get an exchange. Wow that's just insane if they read all my emails in hopes of getting an exchange and that gave them an idea for a positive review theme. Poor low lives!

Thumbnail of user mikep272
Canada
2 reviews
1 helpful vote
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February 23rd, 2018

Bought a pair of pants for my girlfriend she loves the pants and the shipping was fast as well. Thanks!

Thumbnail of user michelleg200
Canada
1 review
0 helpful votes
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December 12th, 2017

I ordered the pink leggings with the leg warmers and they arrived in under a week. Happy with the quality :)

Thumbnail of user megand48
TW
1 review
0 helpful votes
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September 20th, 2017

The fit is as expected, and it looks just as good as in the picture. Leggings are soft and not see-through!

Thumbnail of user madisoni2
New Jersey
1 review
0 helpful votes
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November 15th, 2017

I bought an outfit from namastetics, nice and thick, fit is a little big! They offer free exchanges though, so don't worry too much about sizing.

Thumbnail of user marlener14
GB
1 review
0 helpful votes
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November 15th, 2017

I absolutely adore my Namastetics workout gear, highly recommend! Applying for their Ambassador program as well.

Thumbnail of user fional46
GB
1 review
1 helpful vote
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November 14th, 2018

Love this company, the online staff are very helpful, sizing is straight forward. Will be buying from here again.

Thumbnail of user karenm449
Canada
1 review
1 helpful vote
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March 13th, 2018

Got my order 3 days after I ordered it in perfect condition! Will definitely be ordering from namastetics again.

Great service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user clarac36
1 review
0 helpful votes
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November 15th, 2017

Love the quality, and great price. One of my favorite activewear brands out there. Always highly recommend them.

Thumbnail of user amberm117
Georgia
1 review
0 helpful votes
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November 15th, 2017

Bought some Leggings from Namastetics. Great quality and thick! Which i need to hide everything possible heheh

Thumbnail of user amnah4
Illinois
1 review
0 helpful votes
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January 29th, 2018

I ordered an outfit on January 12th and got it January 14th. I will be ordering from this site again.

Thumbnail of user jennifers482
Georgia
1 review
0 helpful votes
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March 8th, 2018

Purchased the Essentials leggings, Quality is good, honestly, I couldn't ask for much more, especially for the price

Thumbnail of user aliciap48
Nevada
1 review
1 helpful vote
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February 11th, 2018

This company has a size chart on their page, and I knew it was incorrect as soon as I received the item. I literally took ONE pair of leggings out of the bag and held them up to myself. I DIDN'T EVEN TRY THEM ON. I knew they weren't going to fit. The other pair, I left in the bag.

I repackaged both in the original box, taped it up, and put it by my front door.

I contacted the company and it took them up to a week to contact me back, after I called them out on the whole situation feeling like a scam, and after reading some reviews online. They finally sent me a return label and I shipped them out the next morning.

They received my box on January 29 and I sent them several emails asking about my return status. They got back to me today and said that they couldn't refund my money because the leggings were covered in lint and had an odor. How is that even possible... If there was an odor, it was a box odor because that's where they've spent most of their time. I didn't even put the leggings on.

I told them I was going to contact the BBB and file a complaint and now I'm not longer able to make comments on their Instagram page. I've been removed, even though I didn't post any comments. I think they removed me because I was going to make my opinion known. I went online and several other consumers have had the same issues. MIA customer support, and they say the leggings are "covered in lint and have a slight odor." It's the excuse they give to the majority of people who try to return items.

I get it if someone washes them, or wears them but I did neither of these things. I bought two pairs of leggings and one of them DIDN'T EVEN LEAVE THE BAG it was originally packaged in.

Thumbnail of user cindye61
California
1 review
0 helpful votes
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August 6th, 2018

These are my new Essentials, way to make the perfect pants. The material is FLAWLESS and love the design ;)

Thumbnail of user erikal30
New York
1 review
0 helpful votes
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November 15th, 2017

First time ordering from this company and i LOOOOOVEEEE my fusion leggings! I bought the navy blue ones and will definitely be getting more colors!

Thumbnail of user kailahg
Washington
1 review
3 helpful votes
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February 8th, 2018

I ordered a body suit and a pair of leggings on October 18,2017. Not long after, they sent me an email which I have copied here "Im writing to you to share some exciting news about your order for the Alignment Leggings. We have just finished designing a new model of this item for our upcoming spring collection and have chosen you to be one of the first customers to receive this new product. The improvements weve made in terms of fabric blend and fit has really made this a piece we know you are going to be head over heels for. Not only will you be one of our first customers rocking this new model but also you get to experience it for the same price you paid for the old style. Since this new model is hot off the presses, it will take a little bit longer for your order to be filled, we are looking at around 30 business days. "

WHAT A BUNCH OF BULL. I didn't believe it, but waited. The 30 days came and went and still no order. Then an email that the shipment of the new leggings was damaged and I would have to wait another 20 days. They sent my body suit separately. Flash forward to LATE JANUARY (I ordered in October) and they still have not sent so I send an email and magically my leggings are on the way.

I get the leggings and lo and behold THEY ARE NOT THE LEGGINGS I ORDERED. I checked their website and they are still selling the legging I ordered. So I sent an email with pictures asking for the right leggings or a refund. No response. I email again. No response. Comment on Instagram. Nothing. Send another email, FRESH THREAD, NO RESPONSE. Posted on their Facebook as well. This is such BS that I spent so much money there only to wait three months and end up with the wrong product.

DON'T waste your money here. ALSO EXTREMELY suspicious that suddenly there is a new company called Arhametics which has my email and sells exactly the same stuff! WTF

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Shane P.

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