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    NameBrandJeans

NameBrandJeans

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Overview

NameBrandJeans has a rating of 2.7 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. NameBrandJeans ranks 6th among Jeans sites.

  • Service
    18
  • Value
    17
  • Shipping
    18
  • Returns
    15
  • Quality
    16
Positive reviews (last 12 months): 0%
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Reviews (40)

Rating

Timeframe

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Thumbnail of user johnm6509
Virginia
1 review
1 helpful vote
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January 12th, 2021
Verified purchase

Very poor communication and no refund after six weeks. I received the items in four weeks, and returned the items (by USPS tracking shipment) one week later. Horrible customer service and boarder line dishonest. I followed up on my return, showing return receipt, but total silence from Name Brand Jeans. Avoid the headache... go somewhere else.

Date of experience: January 12, 2021

Thumbnail of user bengalese23
California
1 review
0 helpful votes
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February 15th, 2024

The silver tab model i bought from them was very comfortable. Just like when they 1st came back in that ear. Not feeling tight & very roomy feels. They're perfect. I'm glad they're still available now day. Comfort likes that is very hard to find. Thanks name brandjeans.

Products used:
levis silver tab jeans

Service
Value
Shipping
Returns
Quality

Date of experience: February 14, 2024

Thumbnail of user markp2287
Texas
1 review
1 helpful vote
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May 9th, 2022

I took my first "stab" at buying vintage clothing. Unfortunately, neither pair of the Levi's 560 shipped were correct in either size or cut. This can happen depending on the country of manufacture and I really needed to try on the jeans before purchase was made, but I was desperate to get Levi's 560 again. I notified seller of my issues, was instructed to return the jeans, which I did, and 100% refund was made. The seller could not have an easier, quicker, or fairer exchange policy.

Products used:
Jeans

Service
Shipping
Returns

Date of experience: May 9, 2022

Thumbnail of user michaels5740
Wisconsin
1 review
0 helpful votes
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January 26th, 2021

I had to wait for a small period of time. Order got mess up and fix even better than I thought. This place is the best place to buy jeans from and I will be buying from them from now on and until I died... thanks guys for being great business men and having great customer service. Thank you

Tip for consumers:
There the best to me

Products used:
Jeans

Service
Value
Shipping
Returns
Quality

Date of experience: January 25, 2021

Thumbnail of user lindaw2530
California
1 review
0 helpful votes
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March 12th, 2022

I really wanted these jeans to work out as you just can't find Levi 560 anymore, sadly they did not fit my husband. I was however pleasantly surprised by the ease of the return. Email corespondence was immediate and funds were refunded promptly. Overall a good shopping experience.

Service
Value
Shipping
Returns
Quality

Date of experience: March 11, 2022

Thumbnail of user tammid19
New York
1 review
1 helpful vote
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March 16th, 2021
Verified purchase

I ordered 560 jeans and was sent 550 - they are not even the color I ordered. Order ******* and they will not even pay for the freight to return what they shipped to me incorrectly. We have been looking for 560 jeans everywhere. ZERO stars!

Tip for consumers:
Do not use this site - used products and incorrect products shipped.

Products used:
NONE

Service
Value
Shipping
Returns

Date of experience: March 16, 2021

Thumbnail of user kellyh872
Florida
2 reviews
1 helpful vote
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June 16th, 2021

Wish I would have looked here before ordering. I ordered 2 pair of 560s (nowhere on their site does it say used). I spent $130 and waited EIGHT WEEKS to receive very used jeans. I demanded a refund, but after reading reviews here, feel as though I shouldn't bother. Now if I could only find a reputable source for these jeans...

Service
Value
Shipping
Returns
Quality

Date of experience: June 16, 2021

Thumbnail of user bryann130
Alabama
1 review
0 helpful votes
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November 4th, 2021

I ordered two pairs of used jeans at $60 a pair. I wish I had read the reviews before ordering. I received two pairs of very used 560 jeans. For $60 dollars I was expecting a new pair of jeans - not the case. This company is using false advertising. They should be stating up-front that they are selling used jeans. I am going to return these jeans, but based on the reviews, I will probably not get my credit without involving the credit card company. Unless you are willing to pay $60 for a pair of used jeans, do not order jeans from this company.

Tip for consumers:
Do not order from Name Brand Jeans

Products used:
None.

Service
Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user darrinp23
Ohio
1 review
0 helpful votes
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April 29th, 2022

I have 560 jeans that I've had 6 years that looked in better condition then the ones I received. For the money I didn't find it with it. I agree with the previous reviews and 560 being out of production, hard to find and was happy to find these, BUT…not with the money for what you get.
You are buying the name.

Products used:
Levi Jeans 560

Service
Value
Shipping
Returns
Quality

Date of experience: April 29, 2022

Thumbnail of user erinm665
New Jersey
1 review
2 helpful votes
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March 20th, 2021

I bought blue jeans from the company. They sent black. I contacted them about an exchange and they said no, and were very rude. I followed policy for a refund and sent back the jeans (signature required). I never got my money. Now I am out jeans, the price of the jeans ($68.57), and the shipping both ways. Don't get scammed!

Tip for consumers:
Do not use this site, it is a scam!

Products used:
Jeans that the wrong color was sent. They wouldn't exchange and never refunded the money when I returned them. A. Nolan signed for the return. THEY ARE A SCAM PLACE!

Service
Value
Shipping
Returns
Quality

Date of experience: March 20, 2021

Thumbnail of user brianp2030
California
1 review
0 helpful votes
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March 2nd, 2023

Early February 2023, I returned a pair of Levi's jeans the day after I received them because the size was wrong for me. Although Name-Brand-Jeans was good with previous purchases, they did not refund what I had returned the day after I received the jeans on this purchase. And I am pissed off about it. I hope it was worth their dishonor because I will never purchase from them again.

Tip for consumers:
Don't buy from Name-Brand-Jeans

Products used:
None. I returned the jeans on my own dime, and they lied about giving me a refund.

Service
Value
Shipping
Returns
Quality

Date of experience: March 2, 2023

Thumbnail of user williamb3286
Virginia
1 review
0 helpful votes
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August 16th, 2021

You guys are great! Delivery was sooner than expected, the correct size, just what i ordered - I am a very satisfied customer. And, will recommend to all my friends in need. Thank you!

Date of experience: August 14, 2021

Thumbnail of user debbib20
North Carolina
2 reviews
199 helpful votes
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December 10th, 2019

I purchased TWO pair of BLUE jeans for my husband. I got an email confirmation of my order. This pictured both jeans being BLUE. When package finally arrived which was 3 weeks later with no updates in between of status. I received one black pair of denim and one blue pair. The black pair are damaged in rear seat pocket. I sent them a note letting them know of THEIR error and they told me to mail them back for a refund. Even though this was their error I am supposed to pay for shipping costs. They did not even apologize. Buyer beware. These are NOT new jeans and they less than good business practices

Date of experience: December 10, 2019

Thumbnail of user rayp195
New York
1 review
1 helpful vote
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February 8th, 2021
Verified purchase

Ordered 2 new pair of Levi 560 jeans at 60 dollars a pair... Received 2 pair of used wrinkled stained 560's. Incredible! Not an honest company... will definitely never patronize again. Buyer beware!

Tip for consumers:
Buyers beware! Jeans are not new, but used. At new prices.

Products used:
None.

Service
Value
Shipping
Returns
Quality

Date of experience: February 8, 2021

Thumbnail of user thomasn208
New York
2 reviews
2 helpful votes
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December 21st, 2019

I ordered a pair of jeans from this site. They sent me the wrong size. When I attempted to contact them, I was completely ignored. No email or return call. I threw $45.00 into the wind. Do not order from these crooks

Date of experience: December 21, 2019

Thumbnail of user yolandah115
Pennsylvania
1 review
1 helpful vote
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March 15th, 2021

I purchased two jeans. The size was incorrect. I tried emailing them. The email does not exist. I tried calling customer service and the person yelled at me. DO NOT BUY FROM THIS WEBSITE. BUYER BEWARE.

Tip for consumers:
Buyer beware. Fraudulent website.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: March 15, 2021

Thumbnail of user chrisbrianp
California
1 review
1 helpful vote
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April 14th, 2020

Best Levi's jeans site. I was so disappointed that Levis discontinued the model 560. What a nightmare trying to find them. But I did some research on the Internet I purchased two of them. In my exact size because I've had them before. So happy I almost don't want to write us review and have people read it because I want to have all of the 560 jeans come to me. Because I think the best fitting. Super comfortable. I better buy some more before they run out. Thanks for the great service. Levis Corporation made a mistake by discontinuing the 560. Looking forward to my next purchase. From the best Levis Jean site.

Date of experience: April 14, 2020

Thumbnail of user boyohboyh
Texas
1 review
4 helpful votes
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November 14th, 2019

We bought some jeans from these folks. The one pair was not what we ordered and was used, like obviously used, dirty spots all over them. When we asked to get our money back they need the jeans back and won't pay fro the shipping back. Like I said bad way to do business!

Date of experience: November 14, 2019

Thumbnail of user edwardh298
Virginia
1 review
1 helpful vote
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January 30th, 2020

Love Levi's 560's - which they discontinued. Ordered 2 pairs from NameBrand and then found this review site after ordering but prior to delivery. Really thought I had wasted money. I didn't. Size and color were exactly as ordered. Delivery in 5 days. Excellent quality and no defects. Don't doubt the veracity of other reviewers, but my experience was totally positive.

Date of experience: January 29, 2020

Thumbnail of user rodl25
California
1 review
2 helpful votes
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April 28th, 2018

I purchased a pair of Levis 569 jeans for around $40.00, which is close or the same as Mary's. Only difference is that Macys doesn't sell irregular jeans. Irregular jeans means that it has imperfections and Levis cannot sell them as perfect jeans. They used to sell them at the Levis stores but my longer do. If your not sure if you have bought these jeans just look inside the jeans and check the left pocket, it will be stamped there with a code to tell you what's wrong. Won't shop there anymore and am sure they are breaking the law by not disclosing the fact.

Date of experience: April 28, 2018

Thumbnail of user kristinb197
North Carolina
1 review
1 helpful vote
  • Send Message
September 9th, 2020

I should have trusted my instinct and not ordered from this "company." Item was slow to ship and when arrived wasn't even the color that I ordered. All responses were curt and as if he couldn't be bothered. Please don't give this person your hard earned money.

Date of experience: September 9, 2020

Thumbnail of user glenp208
Illinois
1 review
0 helpful votes
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November 22nd, 2022

I never received my order, they charged my credit card.
Left many messages and called many times.
Nobody answers or ever gets back to me.
$#*!ing scammed me.

Tip for consumers:
Do use them!!

Service
Value
Shipping
Returns
Quality

Date of experience: November 22, 2022

Thumbnail of user steveh2727
Wisconsin
1 review
2 helpful votes
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November 26th, 2021

Got 2 pairs of Levi's was mislead thinking the jeans were new. Got some old used garbage. If I wanted to buy used jeans I could of got a much better deal at the Goodwill store.

Service
Value
Shipping
Returns
Quality

Date of experience: November 26, 2021

Thumbnail of user robertc3545
Idaho
1 review
1 helpful vote
  • Send Message
December 1st, 2020

Multiple emails were sent to the merchant asking for credit for a returned item without success. Finally had to open a dispute with the credit card company!

Date of experience: December 1, 2020

Thumbnail of user peteh113
Wisconsin
1 review
1 helpful vote
  • Send Message
June 19th, 2020

I went on line and bought a pair of jeans like I buy a million other things. I didn't think to dig into the "terms of service" section of their website to see if the jeans were new or not (especially since I was paying a little more than the typical price for new jeans). The jeans they sent were well worn and barely better than the ones I was no longer using.
I sent the jeans back according to their return policy and no refund posted for about 10 days. I sent a follow up email and got a robo response so I called. The guy I talked to wanted my USPS tracking number for the package so "they" (whoever "they" are) would know what I sent back. I thought the order number would be sufficient. He was no help and suggested I send another email... I did... and got another of the same robo responses... These folks are dishonest or incompetent... or both.

Date of experience: June 19, 2020

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