NameBrandJeans

I bought a pair of discontinued Levis 560 comfort fit stonewash blue in size 33 x 30. A week later I received a pair size 36 x 30 in light blue. I called the company and they said to mail them back and they would re-send the correct size. I had to ship them back at my cost because they claimed they don't have an ability to send me a return label. I returned the jeans and asked that they credit my card for the shipping cost since it was their mistake. A week went by and no jeans. I left three phone messages and an e-mail message on their on line form to check my order. I never heard back from them again. COMPLETE RIPOFF! I contacted my bank and requested the charge to be reversed. Lesson learned, I should have checked to see if they had service complaints and now I see several. I plan to file a complaint with their State business licensing division and hopefully someone will investigate this company. DON'T BUY FROM THEM!

Bought 5 pair of jeans. Jeans were in new like condition no rips tears good color. Also very fast shipping.

I thought I had finally found a pair of decent blue Levi's 560s since being discontinued by the manufacturer. I purchased one without prior knowledge of any incidents. It took them roughly five business days to ship.

To my surprise, when I opened the padded Priority Mail envelope, nothing but a faded black pair of jeans! Baffled as to why, I decided to see if anybody else encountered this same scenario. Seems like I'm not alone based on some of the reviews.

I contacted the company and explained the mishap. They let me send everything back with a prepaid label and a copied invoice. It was returned on a weekday morning.

Days went by without a refund. After waiting roughly seven of them, I composed an e-mail inquiring about the status. A response was written, instructing me to give them a tracking number, quantity, style, and size. They then went on to say it must be inspected. May I ask why? It's not as if I'm going to bother trying them on, let alone wear them out.

Well, after an additional week of complete silence, I followed-up before letting the payment issuer handle the transaction. Luckily, I was credited in a prompt manner. All of these events took place within a 30-day period.

What in the world is going on with Name-Brand-Jeans and mailing the wrong clothing? Are they colorblind? From what I gather, this isn't some one-off thing. I would've been content had they provided me with something lightly used in the right shade, but this was not the case.

The way they conduct business is highly questionable, regardless of whatever's stated in their Terms of Service.

Complete garbage these jeans take forever to be shipped and when they find we get to you rest assured you are going to be disappointed and wonder how you could've been so stupid big hassle

Called about Levis jeans. They said good as new. Received them and they had grass stains on them. And they were well worn. So I sent them back for a refund... They received them on May 5th. I had to get Paypal involved because they hadn't reimbursed me. Finally reimbursed on June 3rd. Terrible Service.
DON'T BUY ANYTHING FROM THIS WEBSITE.

I have a copy of what I ordered. They sent jeans that were 36 when I ordered a 29. The jeans were supposed to be 550. They sent 560.

I have made several purchases from this company, they have great communication and are fast shippers. All purchases have been perfect. 4 stars in my book

I didn't 'realize they were used Jeans the website doesn't mention it. Ordered two pair Paid with paypal when I got them they were used sent them back, Got my refund ten days later I am happy.

I missordered the item but they helped me resolve my error and got me the jeans i wanted. Fantastic. Plus they are able to find the 560's i wanted when they are getting so scarce. Highly recommended.

I ordered 3 pairs of jeans from them a few days ago and couldn't be happier. That's why I'm writing this! $24.99 for Levis!?!?!? Wow! Will definitely buy again. Highly recommend.

All you have to do is read the reviews, they do not lie - robbed me of my money - shop elsewhere ---

I ordered two pair of jeans from this company. They only had one in my size so they decide to send me that pair and another that was not my size. Why they would that makes no sense to me. When I called to explain to them that one pair of jeans were the incorrect size they said oh yes we know but we only had one in the correct size. I told them I wanted to return the jeans they said to ship them back. I told them this was their error and I would ship them back but they needed to pay for shipping. At first they refused to pay for shipping then finally agreeded. They said they would send me a return label but I had to print it out in 24 hours and they would not resend it a 2nd time. I told them to wait until Monday when I could print out the label. Monday morning I sent them an email asking to send the label. No response. Tuesday I sent a second request. No response. Wednesday I sent a third request. No response. I am now stuck with a pair of useless jeans in the wrong size. I will never order from this company again and I advise anyone else to beware if you order from them as who knows what size you may be sent.

They have a big selection of Levi's Jeans and even had some hard to find styles like Levi's 560 that are sold out everywhere!

This is an awesome place to buy Levi's and they really look out for there customer and the service is outstanding