Nandn Snow has a rating of 4.9 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nandn Snow most frequently mention customer service. Nandn Snow ranks 22nd among Skiing sites.
I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details
I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details
Date of experience: October 5, 2022
Great deal, except I don't know what to expect. Customer service was great though, they were polite and responsive in a timely matter. I just wish I could see pictures of the actual jacket I'm buying instead of the stock for the product.
Date of experience: September 23, 2022
I think the experience could be improved with providing much more detailed information about the clothing. You should at least tell people how tall the models are and what size they are wearing. Thank you!
Date of experience: September 24, 2022
Please allow free returns! People like me are between sizes and need to order two of the same item to make sure it fits. Especially this item, it had a high risk of selling out so I couldn't risk buying one size and exchanging for another later.
Date of experience: October 8, 2022
I bought snow pants that turned out to be too big so I returned them and got a smaller pair with a matching jacket. My new order arrived, fit perfectly and it's excellent quality. I hadn't received a refund yet so i emailed them asking about it. They responded immediately and gave me an early refund. Top notch customer service!
Date of experience: September 24, 2022
I ordered the pile fleece sweater for women in xs which is my usual size, but it fits super big on me. The material tho is super comfortable, soft and warm. The customer service is also really good and kind.
Date of experience: September 26, 2022
Nandn snow is a great brand, they ship super fast and their clothing is good quality. I skied in the Anorak jacket last season and it was so warm and perfect. 100% recommend! They also make returns/ exchanges super easy. Size up!
Date of experience: September 27, 2022
Great quality, great service, would recommend!
In full transparency, I initially had some concerns about the brand as I wasn't familiar with it and as there are a lot less known brands that seemingly sell cheaply made products which are heavily pushed on social media. In short, I love the jacket and the goggles I got. Quality is what I'd expect for the price and the return service was super (I ordered 2 sizes of the jacket since I wasn't sure about the fit). 5 stars!
Date of experience: September 27, 2022
I am from the US and received my package on the 10th business day after placing my order. There was a long pause in shipping updates, at one point not seeing anything for over a week time.
Nonetheless, I was pleased to get the correct products and in the sizes that I ordered them. The colors and patterns matched the pictures very accurately for all items; I would say they are the same.
Date of experience: September 23, 2022
Loved the experience. Ordered a jumpsuit, but I ordered a size too big for me. Wrote an email to ask for an exchange, received an answer in less than 1 day and in less than 2 weeks my new jumpsuit came. I also want to mention that the ski jumpsuit is exactly like I was expecting and of really good quality.
Date of experience: October 14, 2022
Decent selection at a great price, navigation is pretty straight forward and checkout is a breeze. Got my stuff quickly and had to return a few items. The return process was pretty easy (though I'm still waiting for the refund :)
Date of experience: October 8, 2022
Was skeptical because was recently scammed by another website that had great prices and found an item I wanted on sale. Read reviews before ordering and was impressed. Item showed up a few days later exactly as ordered and what I wanted. Will order from again and highly recommended!
Date of experience: September 30, 2022
Only complaint is that shipping bag was not sealed. I don't know if that is your shipping department's fault or FedEx. Other wise everything was in good and new condition. They have great merchandise and good deals!
Date of experience: September 30, 2022
Was very dubious about buying through a company I found on instagram, and initially didn't go too well, website issue meant that my delivery was sent to my card address not the desired delivery address, and the trousers were too small (my fault, ordered a size down from the recommended sizing chart, which is actually brilliant). However the customer service I had from the team made the experience so much better - very communicative, and fast to action.
Also having had the trousers now for a few weeks, they've done very well in all weathers, and are extremely comfortable - brilliant product.
Would be 5 star if it wasn't for the website, with which I had several fixable issues!
Date of experience: September 25, 2022
I bought the NANDN Jacket and pants to match. Before i bought I shopped around like crazy, everything was either super expensive, or cheap and horrible reviews. NANDN brand is new, so a lot of people go to the reviews to see how it is. Well its awesome! The gear is durable, lightweight and built for the mountain. Absolutely loved it! IF you have doubts, don't, this is a steal for the quality!
Date of experience: September 25, 2022
I had to review these guys because they deserve it! I bought a pair of leggings and a coat and LOVE THEM! I had to return the coat to swap for a smaller size (I lost weight finally!) and it's perfect, amazing quality and I've had so many compliments. During the swap I had excellent customer service, so friendly abs kind and informative - so much better than any other customer service I've come across before. The leggings are more pricey than I would usually buy but they are now my favourite leggings ever and I've bought two more pairs since. Awesome company, awesome customer service, amazing quality and deserve the credit - well done guys!
Date of experience: September 27, 2022
The customer service is truly the best I've experienced! I was a bit of pain with questions and the guys at Nandnsnow were great and always replied quickly and were so friendly in the messages.
The clothes are true to size, I went up for a looser fit. The clothes are good quality and fab designs.
I returned an item which was so easy to do.
Overall a great service with great quality clothing! Will happily recommend and buy again. Thanks Nandnsnow for making it easy to buy from you
Date of experience: September 25, 2022
I was mistakenly charged for a replaced item and contacted Nandnsnow in customer services who was so lovely, courteous, efficient, and solved the issue immediately... i am very impressed. Thank you Nandnsnow.
Date of experience: September 20, 2022
Definitely the best customer service I've ever experienced. They respond quickly and are really looking for a solution to make the customer happy. Furthermore, the clothes look great and the clothes fit perfectly.
Date of experience: September 27, 2022
I was hesitant to buy from this company, that my daughter found on internet. She loved the design of the ski jacket and matching pant. I read all reviews and decided to purchase. The customer service was great, timely responses from Gitte and Kathy. I ended up buying ski jacket, pants, goggles, gloves and beanie. Everything came perfectly packed, the goggles with a nice protective case. The graphic design and materials of the jacket and pant was exactly as shown on the website. So far, the purchase experience has been great
Date of experience: September 25, 2022
I recently had a problem with an order and the Nandn Snow customer service team proved to me that the company is invested in their customer service humans treating their customer humans like humans. This has been an exceptional experience with a retail clothing company. So happy to buy from them again! Thanks so much Nandn Snow! :)
Date of experience: September 26, 2022
Wasn't sure if I should trust their website, the reviews were very generic. However I bought the Annok pullover for my first time skiing and it worked super well. Stayed dry and extremely warm in below freezing temperatures. I took several good falls and the jacket seems well made as it still looks brand new. I'm impressed with the quality considering the cost of other brands for the same thing. Loved the lift pass pocket! My only advice is to not buy bibs if you buy the pullover! Using the restroom took ten minutes lol.
Date of experience: September 25, 2022
Hats off to Nandn I had an amazing experience returning a snowboarding jacket (didn't fit well on my 12 yrs son), it was fast and easy, and with the costumer service, who was very helpful and thoughtful replacing a google lens. Thank you! I will buy Nandn again soon.
Date of experience: September 25, 2022
Really would prefer to give 4.5 stars but everything was mostly good so I'll do 5
I got the snowboard jacket in small and medium. The medium fit better but I noticed the stitching on the hood of the small was quite crooked so I'm glad the medium worked out.
I reached out to see if the knit neck/face warmer was going to be restocked and the person said no so I purchased elseware. Too bad cause it sucked. I got the email that nandn's was back in stock so I ordered - fabulous quality.
Love the 2 items I have from them - would love to grab more as things catch my eye.
Date of experience: September 29, 2022
The experience is ok, I tried to sign up an account but the password i chose was already assigned to an account; my guess is it is me with a different, and now unused email.
Date of experience: October 8, 2022
Hi! We are Nandnsnow - Developing the best outdoor gear for all the family with top quality, affordability, comfort and style.
Nandn, a professional skiing brand brings unforgettable experience for outdoor enthusiasts. It desires to bring care, freedom and innovation for everyone who loves and pursues best skiing experience and joy.