I don't know what other people are saying. I've never experienced any problem with shipping, although that's probably because I live in the US. But anyway, the quality isn't the best in the world (depending on the brand), and the products can be a little overpriced however, they have cute clothes that you sometimes can't find at other stores. I always get my order on time. The only thing that bothers me is there isn't free returns, they don't reimburse you for the shipping prices. I did get the rest of the money back though, and in the time frame that was posted on their website.

I bought some shoes off this store about $50 and some accessories, thinking they were good quality for the price. When the package arrived it was covered in dirt and grime! On the inside! I also found the an address sticker for someone else, I'm guessing that person returned the item and they sent it to me, yuck.
I didn't want to go to the hassle of dealing with the filthy item, I just ending it up throwing it away.
You're really living up your name Nasty.
** I never got a refund since I threw it away, this is just an honest review on my experience with the company.

I bought two items, bodysuit and a dress, I have never seen such a poor made pieces of clothing. But, the dress is an absolute disaster, it has no fit, and looks really ugly. I felt bad that I have let myself fall for Nasty Gal's sale. I used to order clothes from them all the time about 4 years ago, and it was great, I mean one of the best. Now, its an absolute worst. From a quality of fabric to a customer service to a delivery - everything struggles. I hope they will stop selling soon, as producing such a garbage is not good for customers nor for the environment. Avoid Nasty Gal, I know the sale price looks attractive, but its not worth it.

This is the worst company ever! DO NOT waste your time or money here. I purchased clothing, and nothing fit. I sent it all back over a month ago, and they still have not returned my money. They are frauds. I spent $263 and spent $15 to return. I am and will continue to tell anyone who asks and everyone who will listen what an awful company this is, and that no one should spend a penny of their money here. Seriously, BEWARE. I'm still waiting for my money, and I will take legal action if necessary. I encourage everyone else to look into it as well, as this is unacceptable and quite frankly, predatory behavior.

I ordered from this site because pictures posted were gorgeous dresses for amazing price, they excepted pay pal, so I thought all was well... Until I received half of the order. Items were made from thin T-shirt material, unevenly sawed with sleeves that are uneven. Some items are so tight that you can not even put them on. The use of size did not help, since chart is incorrect. If you do not have money to waste do not order from this company that is located in China.

Wonderful experience
I do not understand why are so many bad reviews. I bought two beautiful dresses, certainly both were M but one fit small and the other runs large so that I returned the big one without any problems. The delivery was super fast as the refund to my pay pal account. The clothes are amazing and great quality! Love this online store, as a mom of two kids is difficult and impossible to go shopping so to be able to have the opportunity to buy original and different clothes without having to leave the house is really wonderful.

Horrible! Ordered boots from them. They came and when I put my foot in them, there were two nails sticking straight up. Luckily I did not apply pressure or I would have punctured my foot pretty bad. They refunded my money after I threatened to contact my credit card company and I was told I was lucky because they usually did not refund shipping charges for faulty items! OMG really?! I also was told since I got a refund they would not ship me out new boots or any compensation for a dangerous, negligent mistake. BUYER BEWARE!

I ordered 90 dollars worth of stuff. From cyber monday. Had to pay 30 dollars in duty fees. Stuff came nothing like what it looked like in photos. I am not kidding there clothes looking nothing like there photos. I read all the reviews online and was like okay maybe people are being over dramatic. They are not trust me do not buy from this site. The colors are different the shirts dont even fit its terrible im so beyond pissed off

I ordered from them during their going out of business sale and was missing an item. I got many emails assuring us that the shipping was delayed and if items were out of stock we would be refunded. Never got a refund never got my item. Their customer service says they cant do anything but I should contact old management. I have been emailing the person they told me to contact and have never gotten a response 2 months later. They are thieves, this is fraud.

After reading the reviews on this website I was quite iffy about ordering, but since they were offering free international shipping for a limited time I decided to go through with it, and boy am I happy that I did! I live in Canada, my order arrived within a week! I didn't think it would especially because its the holidays, a very busy time for customs, post offices. I am VERY satisfied with my purchase, its exactly as pictured and great quality. I did have to pay a small customs fee but that was expected. Even if I bought that hat here in Canada I would still have had to pay the extra 20 in taxes. I paid no extra on the website so it was fine by me. Im a VERY happy customer! :)

I am extremely disappointed with Nasty Gal. My order was supposed to arrive on 12/4. When it still hadn't arrived by 12/10 I contacted customer support. The support person emailed back with a link to the tracking info and said it would arrive 12/11, however the link showed 12/13. It arrived on 12/13,9 days late. When it arrived, the package was ripped up with the clothes hanging out of the bag. There was also a shoe box in the package that was completely destroyed. I took pictures and sent these to customer service again asking for compensation. I got an auto response saying that the inbox was too full and my message could not be delivered. Unbelievable. I will never order anything from Nasty Gal again.

Ive been loyal to this $#*! for years! Even though her clothes are over priced AF. I ordered from them. Long story short $500 buck down the drain. My order never came. And the ones that showed up were not what I ordered.

Please tell me if you know how to file a lawsuit Im pissed! PLEASE ADD YOUR PHOTOS.

I bought some accessories and dresses from nasty gal the accessories are cute but the dresses run smaller despite myself sizing up to a medium from a small to be on the safe side. The one dress I ordered ripped around the seams in multiple areas in the first two hours of wearing it obviously was not double stitched or sewed well I will be returning the other dress hopefully for a full refund. Dont buy the clothes its not worth it. Its clearly very cheaply made.