I wish i would've looked into this before i placed an order. The items on Nasty Gal are all Boohoo item, they own the company now. Boohoo uses sweatshops to source their clothing. And it's very obvious by the quality of these items. Its comparable to the extremely cheap clothing you can buy on ebay from china. I am certain a great deal of this stuff is made by children in sweatshops. Do not support this company! Next time i buy anything online i will do my research first.

Clothes are extremely poor quality and don't look like the images on the website. I bought 4 dresses all the same size, yet only 2 were true to size, another one was so huge it was like wearing a bin bag and the other one was so tiny it could barely fit a child. One of the dresses is supposed to be red, white and black but the material is so grubby that the white is actually more of a grey colour. I'm also pretty sure 1 of the dresses had already been worn as well.

When you have a problem and try to talk to their Twitter team about it you get no response. Tried messaging them a few times and they've blanked me every time!

They're quick to take your money but don't expect any sort of contact from them after that!

I placed two orders right after Christmas during the huge sale. I found tons of great jewelry pieces, an amazing hat, several cute blouses, and other items all for under $200 - some of them were in the new section as well! I read through these reviews after I had placed my order and was very nervous - the stories of late/no delivery/hidden fees sounded like a real nightmare!

However, I was delightfully surprised. My packages arrived two days before they were supposed to with everything in there. Every single item fits great and were true to the sizing chart. I live in the US and was able to take advantage of the free shipping and I also noticed they didn't charge me any tax - however, I placed the order when I was in NYC (I don't know if that makes a difference... there's no sales tax for clothes there, but there is in NC).

Great deals, great styles, great experience.

Please I can't stress enough don't buy from this website! They have the worse customer service! They will take your money even though the item is already sold out! They don't refund shipping so be prepared to waste money on this stupid website because you surely won't get your items you purchased or your full money back! So mad I didn't see the reviews before buying from them story of my life ugh!

How can a website not even have a phone number? I bought some of their clothes and paid for next day delivery. Of course it didn't come the next day and I'm still waiting. I enquired about this and all they could do is direct me the the delivery service. They said that they couldn't refund me for the extra fees I paid because they already attempted to deliver it which makes no $#*!ing sense. All in all just don't waste your money, time and effort on this site because even if your items come eventually there will either be some bits missing or wrong clothing (clothes which you didn't order)

I wish I could give them zero. It coming on a month and I have not received my order. I paid for express shipping. They keep sending the same form letter to me. They offered me nothing for my inconvenience other for me to wait. I'm still waiting…. I'm call my credit card company today and pulling the plug on the order that never arrived. Do not order from this site!

I too placed an order over a week ago and have yet to receive any shipping/tracking info... I reached out to customer service and this was their response:

Hey there,

Thanks for getting in touch with us.

Unfortunately, we are unable to view any previous Nasty Gal orders.

Don't worry though, we are looking in to this.

Please allow up to 48-72 hours for us to have all the info we need.

If you get back in touch after this time-frame, I'll be more than happy to assist you further.

If you need anything else in the meantime, please don't hesitate to get back in touch.

Kind Regards,

Rebecca
NASTY GAL Customer Services

I'm disputing this transaction with my bank if I don't hear back. I suggest everyone else do the same. Good luck.

My shirt i ordered and then later received ( a long time after it was supposed to be delivered) is total crap. I spent $82 aus dollars on a black DENIM shirt and i got a crap cotton thing that will fall apart in one ware. It was supposed to have 2 pockets and different stitching but no. 1 pocket and crap stitching. They won't tell me how to return it and i am so bloody pissed off. Is every After party let her rip shirt crap or was i just super unlucky

Absolutely ridiculous company - sending me on a wild goose chase to get my refund. Gaslighting me saying that they've sent it when i've sent photo evidence that i haven't received any form of refund from them. I've emailed both of their customer service emails. Direct messaged on instagram. And now they're telling me to contact them on whatsapp. Save yourself the headache and never buy from this website - you'll never get your refund.

The lack of quality from this brand is outrageous with what they charge for their products. The sizing is also very off. I ordered two pairs of shoes in my usual size and both fit like they were two sizes larger.

What else is mind-boggling is the fact that they charge $13 for shipping to the US and yet charge shipping for returns as well. It also doesn't state what the fee is until you physically go to make the return. With how much they are profiting, I'm baffled by how cheap they are to not even cover the return cost.

Will truly never be purchasing from here again, nor will I recommend it to anyone.

When you order the website says 8-10 days for shipping. It took 3 weeks before I was even able to get an estimated delivery date. Customer service was extremely unhelpful and only told me to wait two more weeks and if I didn't hear anything about my package to contact them again. When I finally got my package the quality of the shoes was very cheap and they didn't even send the right size. For the price I paid for my shoes I'm extremely upset. I am returning them immediately. This was just an overall terrible experience. Don't buy from them.

I ordered my items with nasty gal to be sent to an old address. Once I realized my mistake I immediately went to email them to change the address. I cannot understand why they could not do that. Long story short they told me to collect the parcel. How? Horrible customer service. I need a refund or a new order placed. I'm paying for something I cannot pick up. How can I place a return for something I did not receive? Any other company would have corrected the address or let me cancel.