NastyGal

DO NOT BUY FROM NASTY GAL! I paid for next day shipping almost 3 weeks later and my order hasn't arrive. Not to mention the tracker doesn't even exist. There is no number to call only a help chat virtual assistant and they keep telling me I have to wait 5 more days and it's being escalated. This is crazy! Now I can't reach a rep at all it says to co tact them on social media and they keep deleting my comments and won't respond to my messages.

Terrible customer service they make you feel unseen and unheard but that's only after they take your money! Terrible company

Believe all the reviews - this is 100% a scam. They send delivery confirmations for future dates and call it "jet lag" They don't even care at this point - it's sloppy and despicable. After pretending to fake deliver again, they'll "refund" you 70% of something you never received. RUN 🚩🚩🚩

I recently made a purchase with NG and ultimately decided to return an item that didn't work out. After several weeks of waiting for my refund, it was never issued. I contacted their customer service only to be given the runaround telling me it was issued back to my Apple Pay (which was not the payment method used). So one, they did not have the correct information and two, did nothing more to support or correct the transaction issue. If you want to do business with shady business, then by all means this would be just that. Screw you NG!

Buyers Beware! If you are very confident that what you are ordering online will fit then you can take the chance but if you are not certain please refrain from making purchases from this site. They take forever to accept and refund a return. Even after the return is received they hold your funds hostage for a week before even processing. The return is sent back via snail mail that you have to pay for. I believe they are purposely holding funds longer to make interest off the money they have available in their account because anyone in business knows that if you process a refund, it gets send within 2-3 business days now since everything is electronic. I was told to wait about 10 days for this. Will not be ordering again just because of this hassle. Also sizing is completely different from item to item. I bought one item and it was too big. Bought another item in a smaller size since that one was too big and the new item ended up being too small. Horrible experience.

I fell in love with some pajamas and want to buy them but first customer support is rude and they don't know how to answer simple questions about their products sizing and second off they almost never respond. I love that pj and no one else has it but oh well. Missed out on my business

It has been over 30 days since my order "shipped". I sent an email to the vendor to confirm validity of the site after reading reviews. I removed 2 emails in reply assuring me they were legit and that the package had been shipped.
As soon as the tracking stated it was in USA I sent another email asking g for clarity on which carrier would deliver my package. I have not received any replies since the first week within the product order. Bieve the reviews. This site is a scam.

DON'T BUY! They run a scam, saying they shipped your order and it was delivered. But of course, it was never delivered. Then they say they will reship the order "expedited." But then the second order never shows. So you complain, and they say the best they can do is offer you a 70% refund because they have already lost money on shipping the order twice! Ha. Never saw a refund at all. They regularly run ads on Instagram. Don't order from them!

I made order back in November.Their bogus tracking said they delivered the package. I reached out via email they replied like they were gonna reship and sign for it. They said the carrier didnot take the responsibility. Yet the second shipment was thru the exact same carrier no signature and once again it was showing delivered but not received. I asked for a refund they offered 70% I want 100% and now they are not responding! I am not happy! I want my money back!

I was told my order would arrive 2 Wednesdays ago and it's still just sitting in a factory and every time i ask they say expect it within 48 hours. They replied this every 48 hours i asked. I then asked for a refund because the event has passed and they said it would take a month to investigate. For a business that has been around for over a decade, this is just embarrassing.