Natural Life

I love Natural Life and all the products. This is casual wear, not fine wear. I have been buying their products for years from a local gift shop, and only have purchased clothes during the pandemic. I am completely happy. I do have to get a size a bit larger than normal, but since I am home working, who cares! They fit well, nice fabric - even the tshirts and sweatshirts.

I have ordered 3 dresses from them. I am older so I were a tee underneath my spaghetti strap dresses. I can't tell you the amount of compliments I get on these dresses. Dressed up or down, they are perfect. These dresses are great for the warm Florida days as well as the steamy humid periods in New England.

I was sent an email with a free shipping code which stated "Free shipping on everything, No minimum... just use the Promo Code at checkout!". When I got to the checkout and entered the code, it said it was not valid for the items in my cart. I contacted the company about it, because I figured it was an error. I read the small print, the code was supposedly still valid, but they did nothing for me and were fine with just losing the sale. The reality is, this is a classic bait and switch tactic. They are dishonest and the products I received in the past take ages to arrive and are of very poor quality. Stay away from this company. One giant headache. There are better and more honest businesses out there offering much better quality items.

My order was supposedly shipped on June 30th. I paid over $200 for items and I am unable to track them. I am getting super frustrated and most likely going to be asking for a refund so.i can order from a site that is better about keeping customers updated on their orders. Most likely my first and last time ordering from this company.

I never received my items and the order confirmation disappeared a week after purchase. I forgot about it and now it's too late to get my money back! ZERO customer service

I ordered a dress, the reviews said true to size, but when I got it it was huge! It sagged open on both sides and showed my whole bra. When I inquired about returning it, I was informed I have to pay to ship it back, and will not be refunded for the shipping I paid to get this circus tent sent to me. Completely unfair. I will never order from them again, I basically paid them 16 dollars to try on a dress that doesnt fit. Very unhappy

The clothes are well-made and descriptions are accurate however, as a first time buyer, I followed their size chart the first time and all the items were a bit big. I exchanged them for the next size down and they were a bit small. I was charged $10.70 for the exchange (which should have been free) and another $9.30 for the final return. I paid $20 just to try the garments on! I will never order from this company again as it has left me with a very bad feeling.

I wanted to love this company. Items are cute, medium quality and a bit pricy. My last order, however took 11 days to arrive and missed a very important birthday. I reached out to customer service and asked that they consider not using UPS since they are so slow and eventually transfer to USPS anyway. Instead of kindly receiving my feedback, Joy W. The rep responded argumentatively about their policy and the number of days to delivery. Nope. Never again Natural Life.

I ordered a Christmas gift for my niece on dec 6th it was to arrive on the 16th but never did. After many emails and auto generated responses I am going to assume a lose. I Definitely do NOT recommend this company.

I discovered Natural Life when I googled "mix and match sheets." I ordered so many things when I found them. I hope to own their entire collection of sheets (the more to mix and match with). I think I own their entire collection of animal mugs: sloth, unicorn, llama, etc. So many more things I want to order when I save enough money. I was born in the 60's. Keep it going NL!

I bought the Lived In Button Down Black shirt, very flimsy material and the buttons did not line up properly with the button holes, the shirt was uneven in the front. Very disappointed! Will not purchase anything from them again.

I ordered the Backrest Pillow Vintage Floral. It came in a 2 inch width 3 foot long box. I took it out and tried to fluff it and even threw it in fluff on the dryer and what a light piece of junk. It's not as good as a pillow. VERY disappointed and played havoc getting it vacuumed back into this dumb box to send back. WOW

I will return here to this site and fully review my shipped order once it's here. Yes, like many other ladies that experienced the mid late 70's graduating from HS and starting out life... we owned the time period and started the trends of fashion at this time. I texted about the order, and man oh man. The person on the other side basically instructed me how to communicate to her./him ( attempted to correct me). We live in an age where we have to be savvy to convey correctly via texts.
Demerits to this constumer service person. Probably needs a class concerning... I will review my order and post once I receive.
I found the communication disrespectful and uneducated.

While I love Free People, their prices and sometimes strange cut of clothing make buying frequently out of the question. Along came Natural Life, with clothes that remind me of some FP lines, but more modestly cut and at a better price point. While I rely on reviews of each item to guide my purchases, sometimes I find they don't fit like the reviewers say they do. Returns will cost you $8 from your refund (this is becoming all too common with online shopping) or you can get store credit with an additional $7.95 added on to your total. I opt for credit because I'm always buying something from them, and my $50 return amounts to $57.95 in credit so that's a win in my book. But what really struck me was when I left a review on an item that was great quality but not quite a great fit for my (short) body. They contacted me and thanked me for my review and were sending my comments to their design team because they are always looking to improve their offerings. What company responds like that in this day and age? They have solidified my love of this brand.

My package was never sent or lost this store refused to even hear me out. I love over $ 130 to them. I will never ever buy from a company like this. Terrible customer and I hope they enjoy what they stole from me.

They are not inclusive to all sizing. Actually most of their items only go to a medium. It is pretty clear by the website that they do not care at all about people unless they are super skinny and a medium or under. It is very upsetting that they don't take the time to care about all people. And when ive contacted customer service before about my item being the wrong color, I sent a photo and everything and they were telling me that I am wrong. When clearly it was not the same color. Excuses were made and I was brushed off. I will no longer support this hateful, disgusting company and I will continue to voice my opinion on this awful company.

I bought a jumper from them after looking a their guide for choosing a size. It was so big I could have fit a friend into it. I returned it and I got $38 for my $52. They said the return fee was about 8 so I don't know where the rest of the money went. They have great advertising and don't live up to it.

Funny how "natural" life uses cheap quality polyester and rayon fabrics but charges high prices. You'd think that they would be using good quality cotton fabrics to go with the "natural" and the prices.

What to say? Clothes are cheap and they charge for returns. I am disabled and asked if they have ups pickups as many progressive places so and they asked if I thought of asking a friend! I'm disabled I haven't had a lobotomy!

This has been the worst online ordering experience! I ordered off an instagram add using a discount code. I paid $67.93 for a really cute dress only to find, when it arrived, quality that rivaled Walmart. Cheap, thin and not at all justifying the price tag. I decided to return mostly because the fit was too big. I had to pay to return it - which I did in early February. Today is June 23rd and I JUST RECEIVED MY REFUND! Of course, they didn't refund my shipping plus I had to pay return shipping so I basically just paid around $15 to try on a dress.

I ordered gifts for my granddaughters for Christmas. I ordered early December, late November. One arrived safely and the other said it was delivered late December and then I was refunded for the order. Called the company and they said it was returned to sender, which makes no sense. They said there was nothing they could do. So Merry Christmas to me. Very Disappointed.

Bought 80 dollars worth of headbands which never arrived. Contacted the website but only got a computer generated response saying that it wasn't there responsibilitie as it was postal problem. They never responded after my many attempts. Terrible company good bye 80 dollars
Cassy Schulz

I've been pleased with my purchases so far... I have bought 5 dresses. They are bohemian styles so yes, they are a roomy/flowy style fit. I haven't had any trouble with deliveries and I've been pleased with the quality. I like that they're made in US and not in China.