Nature Hills Nursery

Looking good. A+ would buy from them again. It came in a fairly fast time.and looks good.thank I will see if they have a sweet maple

The tree can in quickly and was not messed up. I just wish they sent care instructions for the first few days after shipping.

Fast good service well packed will see what grows. Only complaint bought plants then they had. Buy one get one free lost out

My order arrived on time and the plants were in great condition. They are thriving in their new home! Thanks for your service.

The hydrangea was full and bushy in a big pot. It now has several blooms. Thank you. Will buy from you again.

The 2 trees I ordered arrived quickly, well packaged, and in terrific condition. I will buy from Nature Hills Nursery again.

I placed an order on NatureHills.com for Purple Robe Locust Tree. After placing the order, I called a cousin who warned me about the tree so I called them within the same hour of purchasing and requested to cancel after I couldn't find a way to do it on my own on the website. The first time I called, I spoke to * who claimed he could provide me with a gift card for a future purchase, the second time I called, I was told the same thing. Both times I was advised the terms and conditions has the cancellation policy, which is not in the first fold of the page and isn't typical for a purchase path decision. Typically cancellation fees are prominent in or above the first fold of a websites page. I tried explaining this both times and no resolution was found. I attempted to cancel my order both times but they advised I have to accept either a gift card, hold of fund for future purchase or a refund reduced by the 10% cancellation fee. It's a deceptive business practice and not inline with what other online nurseries charge. I have filed a complaint with Nebraska AGO for the deception and am waiting for a response.

*Personal information redacted by admin

Plants were healthy any past orders are doing well as well. I will most likely order from Nature Hills again.

Very happy with the pitch of my live oak. About 2-3 feet. Very healthy. Would order again from this nursery

All the plants that I have ordered from Nature Hills have been healthy and vibrant. I've never had a problem.

Beautiful specimen tree. Good trunk structure and diameter. Good limb separation. Arrived on time. Well packaged. Highly recommend Nature Hills!

I would recommend you to everyone, the hydrangea has put out so much new growth. Can't wait to plant it and see it bloom next year.

Purchased 5 Perfecta Trifecta Butterfly Bushes on 10/30/2019 for the sum of $199.75 with free shipping.
Questioned wheather to ship order then or in the spring. They advised to plant them now as this would help develope a better root system for spring growth. Bad advice as all five plants did not survive a very mild winter in southern Virginia. Contacted them this spring to see about their replacement policy. Was advised their policy was to replace the plants at onehalf the original cost after seeing pictures of the dead plants. Spent about two hours trying to send pictures to their faulty web site and finally gave up and wrote them a letter. They informed me they were currently out of stock but would notify me when they received more. A few days latter I received notification they were back in stock so called to replace them at their half price offer & they gave me a new price of $92.38. I didn't know what the tax would be so asked for the total price before placing this new order. Hear is the big catch they want to charge a $50.00 shipping fee thus making the new cost $142.38 or 71% of the original cost. Even though their current shipping fee is $9.95 on all new orders & free shipping on orders over $139. Needless to say more! Would never order again from this company nor recommend them to anyone. Would rather write off my original cost than give them another dime. Asked to speak to a supervisor who was not available so left message to call me back. Guess what never heard from him. Only a fool would use this company.

Was

First and last time ordering from this company. The Whitewater Weeping Redbud tree they shipped to me is a scraggly, possibly diseased tree that has very few leaves, yet it is tall considering the size of the pot (2 gallon size yet the tree is nearly 4 feet tall.) Most of the leaves are browned on the edges, a few are completely dead, and quite a few of them have insect damage. They have offered to accept a return only if I pay the return shipping costs (I paid $30 shipping when I bought it) and will also levy a 40% restocking fee. The phoen rep I spoke to when I called to check on shipping status was snarky and told me they would send shipping confirmation when they shipped (the order confirmation makes the same claim) yet it arrived two days later and I never got the shipping confirmation. When I called to discuss the condition of the tree, the rep I spoke to (not sure f it was the same one) had a similar attitude. I have purchased previously from several other online nurseries and always received product that matched the descriptions and was in excellent healthy condition. Fastgrowingtrees and thetreecenter are both excellent but Nature Hills was the only vendor with this tree in stock. Never again.

I have had the best results with my dwarf blueberry and blackberry bushes. I love Nature Hills Nursery.

Trees arrived in excellent condition.
Healthy with foliage.
Good customer service.
Ordered 2 plum trees for sister also.

My trees arrived in time and in good condition. Follow up emails were quickly answered. Will use again!

I have purchased 2 Sugar Maple trees and a Wisteria tree. All were shipped quickly and are beautiful.

Tree was very packaged. Appears to be healthy. Purchased at a decent price and the folks at Nature Hills do a fine job of communicating.

Happy with their products, but after you've ordered, they will relentlessly hound you with emails requesting reviews.

The cherry trees I ordered were well packed and looked a little rough when unpacked, however they have come back and filled out well.

It is gorgeous. Huge, and I mean a healthy 4' tall, compared to what I expected. Deep green leaves and no burn. Thank you.

We purchased 30 plus trees and plan for more. Products and customer service are above expectations..