NetflixReviews 1,825

Netflix charged my credit card twice a month for six months. When I called the customer service number to correct the billing issue they told me my card had been hacked. How ever they would not close the fraudulent account nor would they stop charging my credit card, I had to cancel my account and cancel my credit card and have my credit card company dispute the charges to get netflix to stop stealing my money. Terrible crooked company.

Is it me or is there more international movies on Netflix now more than anything else; especially in the dramas. I am having a hard time trying to find good movies that I like that speak English. I am not in the mood to be trying to read and keep up with the speed of the actors every movie. That is too much work and when watching movie you want to be relaxed (don't you)? Netfix I understand you trying to cater to customers all around the world but got to remember your massive English only fan base is still here as well.

I have been a Netflix customer for years. In June my credit card that was used for auto pay was "red flagged" for some reason that no one could explain at netflix customer service. I went to my bank and they saw no action from Netflix attempting payment. I then spoke again with a Netflix customer rep who was so rude. I asked to speak with a manager and was told "no". Finally I did reach a manager and he could not explain or rectify the problem. I am done with them. So many other better choices out there. I can't say I have never been treated so poorly by a so called customer service before. Hulu, here I come!

We were a long time subscriber of Netflix. Why we stayed so long I have no idea. Log on issues etc happened all too often. No trouble with Amazon, Hulu, or any of the others. The Netflix customer abuse department has one solution... reboot. When that doesn't fix the issue they claim it is your equipment or your internet provider. Generally the problem cures itself in an couple of hours, so in the past we have lived with it. Today, once again the problem raised head. After the standard "reboot" process failed, the customer abuse department rep told me that I had no other options but to call my internet provider. Remember, all other streaming channels work just fine... I told him that I had an additional option... Cancel my subscription! NO MORE NETFLIX! Cheers!

Overall, the service is decent as long as you don't need help. If you do, forget it! There is only one way that I have found to contact them - a "Call Help" button in the Netflix app. No ail. No chat. Only a call. And when you press the Call button, it asks if the call can be recorded. If you choose No, it will not make the call! This leaves me with absolutely NO way to contact them. This is the stupidest decision I've ever known a business to make.

I just love this streaming service. I am a great fan of Marvel universe and I just love their movies. Also, series of marvel shows from Netflix couldn't just got pass my attention. I love watching Daredevil, Jessica Jones and The Punisher.