NetSpend

My father purchased these cards and put money on it for my boys as a Christmas gift, my father passed right before Christmas and we found the cards shortly after. I couldn't bring myself to activating them right away plus my boys did not need or wish for anything at that time. Went to activate it and there was NO MONEY on them even though I have the receipts for 50 each, because even though they were never even activated, NETSPEND charges an inactivity fee for each month... 5 freaking dollars a month. ASSININE!

Low withdrawal limits customer service repeated hang ups long hold times disrespectful as hell this is ulcer headache banking at its worse

I hate them. I'm former military, I went war against the Taliban. They think they're slick. Why I can't transfer my money to were I need to transfer it. $#*!s

I filed a charge back on May 11 2022 with netspend. I know how charge backs work and it is MY bank that has final say based on information I provided. They are telling me it is the merchants choice if I get it back or not. Bull**it. They are crooks that read from a scipt. I filled a complaint with FDIC and then Stephanie Perkins from corporate started reaching out to me. She seemed helpful at first then she fell into the same BS as all the other people I spoke to. I have all the BS emails from her saying its not up to them it up to the maerchants bank (PAYPAL). I contacted them and they told me if my bank would reach out to them with their findings on my case they would send them the funds to return to me. NETSPEND SUCKS!

I bought at Walmart 232 Dollars since thursday I been trying to activated and call and explain to them I haven't give Any name no one. Is a prepaid card for God sakes. I am trying to activated. All I get is my debit card IS NOT ACTIVATED and that my name or social doesn't match with what they have on their system. How is that possible if I open the card my self out of the box and gave it to no one. I try to get a refund and was told the same my name doesn't match I have to email to them proof Id social security proof residence. But if my name doesn't match I WILL NOT GET A REFUND. How is that possible I will get with my lawyer and spend what ever I need to spend I will get the company to pay back that money. Is not about the money no more I am done trying to get someone in the company for help and all I get is "you need to activated on the system" after I have explain everything. Stealing money from people that's ridiculous.

Netspend is A COMPLETE SCAM! I purchased a card and deposited my money over a year ago, and have not yet been able to activate my card or access my money. They put a hold on my card and referred me to the fraud department, and every attempt to appease the overseas idiots has been unsuccessful. They don't want to talk to you, or even listen to you, and definitely don't want to work with you to resolve any issues. Netspend has effectively STOLEN MY MONEY, and I don't know if I'll ever get my $500 back. The security protocols seem to be intended to prevent people from using the card, undoubtedly so they can steal all your money in "fees" over time. They are basically crooks and thieves engaged in racketeering, and my only hope is some eager attorney sees the potential opportunity of initiating a class action lawsuit against this criminal enterprise. It may be the only way I ever see a dime of the hard earned cash I turned over to these bloodsuckers. STAY AWAY from netspend!

My rating for NetSpend on a scale of -100,(NEGATIVE ONE HUNDRED) to positive +10,(Positive TEN). Would be -100, (NEGATIVE ONE HUNDRED)! They stole my pre-paid funds that was connected to my NetSPEND Debit/ Cerdit Card for no reason what so ever. They have refused to return it! This company and personal are very dishonest and RUDE! THEY STEAL everything that you pre-pay on your card. There is nothing good about these BAD people. They SUCK!

Closed my account for no reason I even called before I sent me direct deposits representative said my account is in good standing before Corvid 19 pandemic they stopped all my direct deposits because if that he caused problems with stimulus direct deposit. Do Not Go them All access with NetSpend I haven't gotten paid in over a month and I have kids and bills to pay facing eviction at this point.

I recently received a debit card, from Net spend, which I I did NOT previously request. I tried unsuccessfully to contact someone live to talk to. RULE NUMBER ONE WAS IMMEDIATELY APPLIED which indicating that that this company is a scam. DO NOT PROVIDE your personal information and disposal the credit card they sent you. That is what they are looking for, your personal information.

My son passed away on December 25th,2022.I contacted netspend, they asked me to send documents which I did on January 6th, 2023 and each time I call customer service I get a different story and the run around. DO NOT USE NETSPEND THEY KEEP DECEASED PEOPLE'S MONEY.

I had netspend for a while haven't use it. Got a cash deposit text says available. Went on date trying to get it n cant says contact them. They should text available upon calling so lame

To the people reading this, just ask to use the card in restricted mode. You can buy things online and in store, but you can't reload the card. You do not have to give them any info on yourself.

Now I have to get NetSpend because of the place I do my taxes. But I had hell since I had them first off IRS sent my money to what was suppose to be a closed account in 2021 now guys it's 2023. Stay with me now so I don't have that card information for 2021 because the account was closed and I cut up the card now they tell me I can't access any account from that time and the question they ask made me feel so uncomfortable. I couldn't think I told the place I do my taxes with to cancel the business they have with them and they said they will because there been a lot of people upset with them I just won't my 2,000 dollars back that was stolen I reported NetSpend for this and gave names and emails.

First of all I got this as a gift card, had no idea how to use it AND to my knowledge gift cards don't usually expire. This one had an expiration date of 2019 so I thought I had plenty of time. Since they have to send you a permenert card, I never got mines, after countless times of Calling customer service. Long story short, not even a year passed and I called to ask AGAIN for a new card and she told me that my account balance was only $16, when the original gift was $100! I was in ABSOULTE shock. She then proceeded to tell me that they had a maintenance fee to keep the card active and it brought the card down to such a low balance. WHAT A RIP OFF! I am so disappointed that I was never informed of this fee and I will never be using their services and don't recommend anyone does either.

Don't use this card they will make you kick their $#*! behind you money if I could get to them right now it would be trouble they have cost me over 150 dollars in over draft fees because of a hold they have placed on my account because of a old account attached to my ssn so I can't use the account that has my direct deposit attached to it I want someone to call me but they won't so I am telling everyone that looks at reviews before they get something to not $#*! with this card PERIOD.

23 March 2022, my benefits were direct deposited to my card, which i didnt know, was locked and closed. I called they said they put the monies on a new card, and gave me the last 4 numbers of the card. On the 13th day, i called, i never received, so they said they were sending a check to my home, another 13 days, I call they said they dont know why, but i cant have a card, and they sent the monies back to the treasurer. Here it is, the 24th of April 2022, and i still have not received the monies. Thank you NETSPEND, i wouldnt recommend you to a worst enemy. You can stick your cards, up your $#*!!

NetSpend cancelled my card for unauthorized transaction I was to receive new card within two days it's been a week already I've called everyday to hear the same thing don't worry mam it's on it's way I'm very worried I have no ey in the card bill money they tell me not to worry I need my card I have three day notice for rent they are keeping my money I don't know who to talk to anymore customer service is telling me what I want to hear it's on it's way should have been here 5 days ago beyond fustrated I'll be homeless if card does not come I have late fees on rent they tell me don't worry do I get attorney put it on news I'm so fustrated already they need to stop ripping off people

Just got my card. Paid bills now card says restricted cause of an old card I haven't had in 3 years. Stole 93 of my money says I can get a check but customer service hangs up on me.

Two months ago and I can't use my money I don't recommend it is scam, the experience I have had in this service is the worst they never give you a solution just justifications

THERE IS A FEE FOR EVERYTHING, IT'S RIDICULOUS! Received this card with $60 as a gift. Was charged two fees of $5.95 EACH for "account maintenance," whatever that is! And was charged $1 EVERY SINGLE TIME that I used the card for a purchase. A total of $15 in fees was retrieved from my account... mind you that I only had this gift card for 48 hours!
Oh, and they charge another fee for closing your account!

You people are Crooks you are fake and take people money without giving it back to them then you show you a little commercial at night time is fake as hell and y'all were laying to tell in your crook

Someone made an unauthorized transaction to my card. I called netspend and after 3 times of being placed on hold for a total of 1 hour and 47 minutes, they blocked my card and hung up on me causing extreme difficulty in re-contacting the company. They have my personal information, ssn and the remaining balance of cash that was on the card.it has been 8 weeks since this has happened, the only people you can connect to are in INDIA, so there is also a continuing communication problem. When asking to speak with someone whom speaks English they get mad and place you on hold and of course after 30-45 minutes of hold they disconnect the phone line. They claim to be a Government entity, but it seems there is no relief here. I believe this is a big scam considering everything I've been put through! Does anyone know a way to make them do right? I mean there is no information to contact a live person and they use many forms of interference when trying to contact them...to give a rating you have to atleast give them the least of one star, which is to much! Ha, can you believe, while trying to enter my review they have a statement saying it's against the law to write a false Review. Now that is funny as s__t! I'm sure stealing my money is against the law! With so many negative reviews I can't believe they're allowed to remain in business.

That's a horrible company! They took my money, they don't answer my call. They have the worst customer support I have ever seen. 2 hours in line and they don't answer my call… never use this company.