• Newage Products

Newage Products

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Overview

Newage Products has a rating of 3.5 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen, and garage cabinets. Newage Products ranks 2nd among Cabinets sites.

  • Service
    175
  • Value
    150
  • Shipping
    105
  • Returns
    48
  • Quality
    95

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 62.5%
Positive
10
Neutral
0
Negative
6
122
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How would you rate Newage Products?
Top Positive Review

“Service”

aftab n.
5/22/24

Roma was a great help in explaining me the design but she did not follow through the sale even after I requested an email to send me the design. Piyush Bannerjee has been a great help in explaining me the products & following through. He is a keeper.

Top Critical Review

“SCAM ALERT”

Jared S.
6/22/24

New Age is not only a complete scam, i don't thing there is really a company making these grills. You cannot buy any parts from them? I am left with speculating they are simply a jobber or something like that. There is no way to convert a brand new natural gas model to propane but they sell both. They claim the grill is manufactured as either natural or propane which is a outright lie. The only difference is the connection and orifices. Almost every other manufacter of grills have conversion kits which is the propane regulator and new ofifices. The grill i purchased( 13 MONTHS AGO) for over $5k is now a very large paper weight. The most distressing thing is I bought it from Costco which is being told what a scam New Age is. DON'T BUY ANYTHING FROM NEW AGE!

Reviews (284)

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Reviews that mention popular keywords

age products (21) customer service (81) garage cabinets (30)
Thumbnail of user robertc4733
1 review
0 helpful votes
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October 11th, 2021

Had two useful meetings resulting in the desired design and a clear order of the required products and services. Courteous and competent.

Service
Value
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hey Robert, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.

Thumbnail of user abrahamr61
1 review
0 helpful votes
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September 21st, 2021

Easy to put together. Took me 2hrs to put my cabinets together. I will be letting my family and friends now about new age products.

Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Abraham, Thank you for your positive feedback and for sharing the images. It looks perfect!

Thumbnail of user brians3904
1 review
0 helpful votes
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September 20th, 2023

I ordered the items and they were delivered within a week. That was unexpected and a great surprise.
Pyiush was my salesperson and he was great!

Products used:
Slat wall accessories.

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Value
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Quality
Thumbnail of user bryank382
1 review
0 helpful votes
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February 5th, 2023

He did a great job and helped me through the purchasing process. He even gave me a free 24 inch cabinet.

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Value
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Quality
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Bryan, thank you kindly for your review of your service from Aziz. We will surely pass it along! Thank you for choosing NewAge Products

Thumbnail of user michelp60
1 review
0 helpful votes
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April 1st, 2021

Manju was really helpful for us and our decision good person and her experience was great when we had to make our final decision

Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Michel, thank you for taking the time to share your positive feedback. We are glad to hear that you got the required assistance and we will pass on your regards to Manju.

Thumbnail of user johnv1037
1 review
0 helpful votes
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March 24th, 2021

Good Products. Love the Quality and the Support. We will buy more of the products. Thank you for these

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Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello John, thanks for taking the time to share your positive feedback. We are glad to hear that you are happy with the quality of our products and the support provided. We'd look forward to your future purchases.

Thumbnail of user adrianyoung225
1 review
0 helpful votes
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August 12th, 2023

Great value would buy again. Great value and robust units will complete and expand later. I ordered grey and black

Products used:
garage units

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Value
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Returns
Quality
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Adrian, Thank you for your review and for choosing NewAge Products!

Thumbnail of user michaelw4167
1 review
0 helpful votes
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December 11th, 2021

Ram was GREAT! Great! I ordered 14 piece garage cabinet set and Ram did a Great job! He was very on the money! He did a Beyond job! GREAT!

Tip for consumers:
Great!!

Products used:
Garage Cabinets

Service
Value
Shipping
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Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hey Michael, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Ram was able to make your experience great :) Thank you for choosing NewAge Products.

Thumbnail of user jbenefield1
1 review
0 helpful votes
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August 12th, 2023

Just placed a new order through customer service. Everything was taken care of efficiently and quickly. I would recommend again.

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Value
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Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Joseph, Thank you for your review and for choosing NewAge Products!

Thumbnail of user ronb747
1 review
0 helpful votes
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October 1st, 2021

Outstanding customer service!
I will be ordering again very soon!
Definetly recommend Newage!
Thank you very much!

Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Ron, thank you so much for leaving the stellar 5-star review for us. We appreciate your feedback and thank you for choosing NewAge Products.

Thumbnail of user larryw757
1 review
0 helpful votes
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May 11th, 2021

Very courteous and helpful on the telephone. Would recommend contacting them for help in configuring your order.

Service
Value
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Larry, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.

Thumbnail of user josephe551
1 review
0 helpful votes
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April 5th, 2021

The Pro Series Wall Cabinets from New Age Products are truly built to high standards! All steel welded construction, top quality door hinge and locking hardware and an amazing paint finish. The shelf height adjustability within the particular cabinets I ordered is very adjustable. I ordered a few wall cabinets in black color about a year ago and just ordered a few more of the same color today to complete my project. I am not a contractor, but simply a "do it yourself" home owner working on my basement and enjoy learning the fast array of fastener hardware and high quality products to complete my basement refinishing project. I installed these shelves in my house basement shop using 2 x 4 hardwood backer boards and Tapcon masonry screws. These wall cabinets can hold up to 200 pounds of weight and there are plenty of wall surface mounting options as seen in the photos. These cabinets come with a under cabinet lighting valence. LED lighting kits are also available through New Age Products. To place my online order, I called the toll-free number and spoke with Vishakha a Design & Sales Consultant with New Age Products. Vishakha very clearly explained the difference between the products I was interested in which helped me make my final decision quickly. While on the phone she walked me through the online ordering process and sent order confirmation emails as well. To be able to make a phone call, have someone like Vishakha to quickly pick the line, quickly answer any questions about the vast array of products to even help you with placing your order is a rarity today. Thank you Vishakha and New Age Products!
Joe in Ohio, U.S.A.

Products used:
New Age Products, Pro Series Wall Cabinets

Service
Value
Shipping
Quality
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Thank you for your positive comments about the overall experience, and we will pass on the feedback to Vaisakha! We recommend installation as suggested in the installation guide, and you can also refer to the guide for information about the weight capacity of the cabinet

Thumbnail of user ryank573
1 review
0 helpful votes
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April 27th, 2021

Sagarika Was wonderful in assisting with design services. She stayed on the phone with us for almost an hour and was very responsive and helpful.

Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hi Ryan, Thanks for your great feedback! We will pass it on to Sagarika!

Thumbnail of user hs356
1 review
0 helpful votes
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August 26th, 2023

Thank you Piyush Banerjee for the guidance when I was completing this order to determine the best items and price for our garage storage needs

Tip for consumers:
Excellent Service and support from Piyush Banerjee

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Value
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Quality
Thumbnail of user keng531
1 review
0 helpful votes
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August 23rd, 2023

Omkar, the designer and sales rep, did a good job in a timely fashion. I'm looking forward to the delivery of a Pro line group of garage cabinets.

Products used:
Pro line garage cabinets

Service
Value
Quality
Thumbnail of user patrickk697
1 review
0 helpful votes
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November 20th, 2022

Geepson was a great help other the whole ordering process. There was a mix up on prices on the website and he got them fixed immediately.

Service
Value
Shipping
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Patrick. Thank you for your kind review of our agent Geepson! We are glad that you had such a pleasant experience and we will be sure to let him know. Thank you kindly again for choosing NewAge Products!

Thumbnail of user michelangelos2
1 review
0 helpful votes
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February 22nd, 2022

Saylee, was awesome. She showed me exactly what I wanted. She was quick to change things as I requested. I really enjoyed working with her.

Service
Value
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Michelangelo, thank you kindly for leaving the 5-star review for your purchasing experience with Saylee. We are so happy she was able to build you a perfect set for your space. We thank you for choosing NewAge Products.

Thumbnail of user dariag18
1 review
0 helpful votes
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December 16th, 2021

Saif, was extremely patient with me and assisted me with 3 projects. He was so kind, fun, and attentive, thank you so much for all your help!

Products used:
Kitchen, Bar and Garage

Service
Value
Shipping
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hey Daria, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Saif was able to make your experience great :) Thank you for choosing NewAge Products.

Thumbnail of user todd.romanow
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

I ended up requesting a call from Customer support who helped me with the order. Piyush Banerjee, Direct Sales Specialist, was very helpful

Service
Value
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Todd, Thank you for your review and for choosing NewAge Products!

Thumbnail of user jamese2084
1 review
0 helpful votes
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September 5th, 2023

I worked with Piyush going over all the options for our garage cabinets. He was always courteous and knowledgeable!

Thumbnail of user judys913
1 review
0 helpful votes
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June 16th, 2021

Sharvari was very professional, helpful, and flexible when helping us design our new garage storage. We did purchase the cabinets, etc.

Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hi Judy, Thank you for taking the time to share your positive feedback and placing the order with us.

Thumbnail of user patrickg614
1 review
0 helpful votes
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September 20th, 2021

Really good buying experience, 1st time purchasing from NewAge. Hopefully, the products will be great.

Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hello Patrick, thank you for the positive feedback about the buying experience, and we hope you will like the product.

Thumbnail of user michellet1288
1 review
0 helpful votes
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November 21st, 2021

Rashmi was extremely patient, reviewed every detail of my complex home cabinetry order, and gave knowledgable design advice.

Tip for consumers:
Use the design team...Rashmi in particular.

Products used:
Laundry/Kitchen cabinets

Service
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hey Aaron, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Rashmi was able to make your experience great :) Thank you for choosing NewAge Products.

Thumbnail of user kurtl67
2 reviews
0 helpful votes
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April 23rd, 2021

Vishakha was very helpful, polite and knowledgable on the products. Service was outstanding on all aspects!

Service
Value
Shipping
Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Hi Kurt, Thank you for your kind words! We are glad to know that you are happy with the service.

Thumbnail of user johanner10
1 review
0 helpful votes
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April 5th, 2021

Visharka was very professionnal and kind in helping me. Good service and good product. Very happy! Thank you!

Thumbnail of user newagep1
NewAge P. – Newage Products Rep

Thank you for taking the time to share your positive feedback, we hope you continue to enjoy your NewAge Products!

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Thumbnail of user newagep1
NewAge P.
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