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Newage Products has a rating of 3.5 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen, and garage cabinets. Newage Products ranks 2nd among Cabinets sites.
This company responds to reviews on average within 3 days
Roma was a great help in explaining me the design but she did not follow through the sale even after I requested an email to send me the design. Piyush Bannerjee has been a great help in explaining me the products & following through. He is a keeper.
New Age is not only a complete scam, i don't thing there is really a company making these grills. You cannot buy any parts from them? I am left with speculating they are simply a jobber or something like that. There is no way to convert a brand new natural gas model to propane but they sell both. They claim the grill is manufactured as either natural or propane which is a outright lie. The only difference is the connection and orifices. Almost every other manufacter of grills have conversion kits which is the propane regulator and new ofifices. The grill i purchased( 13 MONTHS AGO) for over $5k is now a very large paper weight. The most distressing thing is I bought it from Costco which is being told what a scam New Age is. DON'T BUY ANYTHING FROM NEW AGE!
I found New Age Cabinet with an online search and I'm so glad I did. Their products are beautiful and their price is awesome. I purchased 2 Bar sets. The Eight Pieces Bar (For our liquors) and the 4 Pieces Bar set (as a Coffee and Tea Bar). The whole buying experience was amazing. Mr. Saif Ali Khan designed the bars for me and he did a beautiful rendering of how the units would look in my home. I purchased the units and once I got them, they were better than expected. The wood is great quality and the overall pieces are so lovely. Every time I call their customer service, they answer fast and take care of all my issues. Their customers service is amazing. They note everything in case we forget something, they can guide us so that we are informed and happy. It's a pleasure doing business with them. More companies should be like this. You can tell that nurturing their clients is important to them. Im getting ready to fully install my units. Im including pictures of where Im at as far as installation. I look forward to buying more of their products in the near future. I highly recommended New Age products. Thanks to everyone there for the great job their doing.
Tip for consumers:
Have fun and congratulations on finding New Age products. They are awesome.
Products used:
8 pieces bar set and 4 pieces bar set.
I did receive a damaged cabinet with a dent in the bottom but customer service at Newage products made it right, the cabinets are very high quality and installation instructions are actually correct.
Products used:
newage bold series garage cabinets
Hello Eric,
We are very sorry to see that your cabinets came damaged. We would very much like to help you resolve this. Please reach out to us at support@newageproducts.com with some pictured of the damages and we will have a specialist assigned to your order to help you resolve this immediately. Thank you for choosing NewAge Products.
Rashmi was AWESOME! One of the best customer service agents I've ever worked with. Very friendly and helpful. She helped me pick out everything I needed and answered all my questions.
Hey Tony, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Rashmi was able to make your experience great :) Thank you for choosing NewAge Products.
Riddhi from NewAge designed a flawless space for my garage incorporating all the design features, square footage and selecting the right pieces for the space. The process was a great experience and I would recommend utilizing the NewAge design team.
Hey Sharon, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.
This is my second purchase with NewAge garage cabinets both time exceed my purchase experience
Today I wanted a garage sink cabinet to match my Pro Series cabinets that is out of stock, I'm in the retail business also I do understand that some products can be delayed I just wish I could have an approximate date of when I can expect it to finish my project.
Great service today
I had the opportunity to talk to Kajal Devrukhkar - Direct Sales Representative of Newage products.
The issue that i was having was resolved with her help. Kaja followed the case with me and called me twice and made sure the issue was resolved to my full satisfactions.
Tip for consumers:
Great product service
Products used:
Outdoor cabinets
Hello Oren, thank you kindly for your review of your service from Kajal Devrukhkar. We will surely pass it along! Thank you for choosing NewAge Products
I HAD A QUESTION ON MY ORDER. RAM CALLED ME BACK VERY QUICKLY. HE WAS EXTREMELY HELPFUL AND ANSWERED ALL MY QUESTIONS AND FOLLOWED ME THROUGH THE PURCHASE UNTIL THE END AND MADE SURE I UNDERSTOOD EVERYTHING. VERY SELDOM DO I GET THIS TYPE OF HELP OVER THE PHONE. HOPEFULLY THEIR PRODUCT IS A GOOD AS THEIR PHONE SERVICE.
Hi Robert, thanks for your positive feedback and we are pleased to know that you are happy with the service
Riddhi was knowledgeable, helping make our garage storage selections. Very patient as we had to take some measurements to ensure correct size of cabinetry.
Appreciate her professionalism. Thank you.
Hey Richard, thank you very much for leaving the 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.
Vishakha was extremely helpful and thoughtful with her recommendations! Can't wait to see my new garage after we install. Very much looking forward to this.
Hi Sandy, thanks for your positive feedback. We are pleased to know that you are happy with the services provided by Vishakha!
I had a great experience with Saif in the design team of New Age. He was responsive and incredibly helpful with answering my (many!) questions. We are excited for our home bar to come in!
Products used:
21" Home Bar + Design Services
Hey Lindsay, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Lindsay was able to make your experience great :) Thank you for choosing NewAge Products.
Thank you Riddhi Deshpande, you were very helpful on this purchase.
Your support helps me to make my final decision and to complete the deal
Have a great day (or night)
Amir
Hey Amir, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.
I was very please with the knowledge, help, consideration shown my salesman. All companies should function as well as Newage Products. Probably will order more in the future.
Hi Jon, thank you for your review! We appreciate you taking the time to leave your feedback and are glad to hear you had an excellent experience. We are very excited for you to receive your Pro 3.0 Set and put it to great use! Thank you for choosing NewAge Products.
Saif helped me through multiple design options until finally we came to a perfect design that will meet all of my garage storage needs. Thanks again for all of your help Saif!
Hey Alex, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Saif was able to make your experience great :) Thank you for choosing NewAge Products.
I NEEDED HELP WITH MY ORDER AND THE SERVICE REP CALLED ME BACK TWICE BECAUSE I HAD TROUBLE WITH MY INTERNET. AMAZING THAT THIS KIND OF SERVICE STILL EXISTS
CANT WAIT TO GET MY CABINET, COUNTER TOP AND COVER
Products used:
Outdoor Kitchen Cabinets, Top and Cover
Hi Jeff, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.
Fast respond an very helpful and trying their best to help as much they can, friendly, they help me with my order and trying to get me my order in the right time thank you soo much
Products used:
Garage cabinets
Hey Suhad, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Navneet was able to make your experience great :) Thank you for choosing NewAge Products.
Before I purchased my New Age products I contacted SHARVARI with the design service who was amazing at fitting in the the right products in my space. We agreed on a design, she listed the items and helped with the purchase. I would use this service again.
Products used:
Shelving
Hey Charles, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Sharvari was able to make your experience great :) Thank you for choosing NewAge Products.
I ordered the PRO Series 14 piece set and had a lot of questions and concerns prior to making the final decision. I spoke to a Direct Sales Specialist named Piyush and found that he was very knowlegable about the Newage Products and confidently answered all of my questions and addressed my concerns. Most importantly Piyush was quick to respond to my phone calls and emails.
CT - Ottawa, ON
I found NewAge through an online search for garage storage systems. I didn't want hodge podge of different shelving and cabinets and I really liked NewAge streamlined cabinet/locker systems that offered plenty of storage. However, my garage space diamention were different from the standard pre-made system designs NewAge offered. I tried using the free design assistants NewAge offered. The sales rep and designer Sharvari Ghodke was extremely helpful, and knowledgeable about all components and aspects of the NewAge garage system. She was very polite and professional in helping me design the best option for my garage by using the 3D design rendering garage systems. I would highly recommend using Sharvari to assist anyone who needs help designing there space using NewAge! Once I receive my new garage system (late Feb 2022), I will write another review.
Products used:
Garage storage system (multi locker/cabinets and work benches).
Hey Joe, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Sharvari was able to make your experience great :) Thank you for choosing NewAge Products.
They make false statement to get an order and no one is held accountable
You different answers from different people
One person agrees how they are going to fix the the next someone changes the statement
Have spent Muti hours on the phone
No solution to problem
No one can make a decision that stands
Good luck using their phone number
Getting in contact with sr management is a well kept secret
The ceo of new age is Parag shah
Quote #D*******
Products used:
storage lockers
Hi Dale, thank you for bringing this to our attention. We sincerely apologize for the frustrating experience you have had and appreciate you taking the time to provide your feedback. I have taken over your case and have just sent you an email. I look forward to speaking with you and providing you with a prompt resolution. -Rebecca
Ordering flooring for my garage and Ram was very helpful and knowledgeable.he listened to what we needed and gave us the best options available. Thanks Ram.
Products used:
Garage flooring
Hi Jaime, thanks for your great feedback. We are happy to hear that you got exactly what you wanted.
Had the pleasure of speaking with Vellanki in completing my Newage garage cabinet purchase. Not only was she very friendly but helped save me some $$! Overall the process was quick and painless!
Hello Scott, thank you kindly for your review of your service from Vellanki. We will surely pass it along! Thank you for choosing NewAge Products
Navneet G was an absolute pleasure to work with and helped me get a very difficult order figured out seamlessly! Couldn't recommend more! Made the process so easy and pleasurable
Hey Navneet, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Navneet was able to make your experience great :) Thank you for choosing NewAge Products.
This is the first time ordering from Newage Products, they have excellent customer service on the phone and most helpful with advice and suggestions to complete the entire purchase.
Hello, Thank you for sharing your positive feedback, and We are glad that you are happy with the support.
Piyush was very helpful and I appreciate the quality products available at fair prices. I love my garage cabinets and am excited about the outdoor kitchen coming soon
Hi Kim, thank you for your kind words, your appreciation means a lot to us! Piyush is a true gem on our team, and we're proud to have him representing us. Thank you for choosing NewAge Products!
I found the website very well done and easy to navigate until I wanted to order and the site would not except my postal code here in Canada, so I decided to call and talk to a sales representative and was put in touch with Sharvari, she was very quick with all her emails and information on the different garage cabinets and very patient with me until I decided what I wanted, never any pressure, thank you so much Sharvari for the great service
We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service. Thank you for your valuable business with NewAge Products.
Gain trust and grow your business with customer reviews.
Hey Idania, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Saif was able to make your experience great :) Thank you for choosing NewAge Products.