• NewReputation

NewReputation

Write a Review

Overview

NewReputation has a rating of 5.0 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NewReputation most frequently mention online presence, customer service, and social media. NewReputation ranks 36th among Marketing sites.

  • Service
    23
  • Value
    23
  • Shipping
    1
  • Returns
    1
  • Quality
    23
How would you rate NewReputation?
Top Positive Review

“Amazing Service!”

Andrew S.
2/10/21

Im so glad this service exists. Such a great opportunity to get my name back. I have a very common name and it was very hard to distinguish myself amongst everyone else. New reputation did an amazing job creating my online presence!

Reviews (54)

Rating

Timeframe

Other

Thumbnail of user andrews1492
Texas
1 review
2 helpful votes
  • Send Message
February 10th, 2021

Im so glad this service exists. Such a great opportunity to get my name back. I have a very common name and it was very hard to distinguish myself amongst everyone else. New reputation did an amazing job creating my online presence!

Tip for consumers:
Always do research before buying. Make a call and speak to a human. NewReputation will go above and beyond for their clients.

Products used:
Search engine optimization

Service
Value
Quality
Thumbnail of user erinw268
New Jersey
1 review
0 helpful votes
  • Send Message
February 28th, 2021

So often in today's world customer support is impatient and even condescending and it can be like pulling teeth to get clear accurate information. Thankfully that was not my experience today. This support person was the best I have dealt with in a long time

Service
Value
Quality
Thumbnail of user jackn293
Bangladesh
1 review
1 helpful vote
  • Send Message
January 31st, 2021

I have a very common name but I'd like to know if anyone has posted anything specifically against me. The information about the imposter was negative si New Reputation was able to help me stake my claim and stand out as myself.

Service
Value
Quality
Thumbnail of user richardk2383
Costa Rica
1 review
0 helpful votes
  • Send Message
February 6th, 2023

This company did an excellent job helping me remove some old photos back when I had a Myspace page. Somehow these images were still around after over 10 years and were very stubborn. I tried several times to get them removed and was unable to get anywhere. New Reputation came up with a clever strategy to get the photos down using a DMCA request. Very impressed with their service.

Thumbnail of user gerardg315
Utah
4 reviews
2 helpful votes
  • Send Message
February 10th, 2021

My campaign manager was always available anytime and during the weekends. I was extremely worried about a negative article that had been published about me but New Reputation was not only able to remove this false information but keep it from returning. After a few days with no success I reached out to my manager on a Saturday, not only did he answer but he reassured me that it would be gone soon. By Monday it was gone! I am so pleased with the level of customer service and results achieved.

Thumbnail of user gaylew93
New Jersey
1 review
0 helpful votes
  • Send Message
February 28th, 2021

I have to say that my time with New Reputation was stellar. I got so much value from the initial consultation alone. They were very informative and supportive about how to deal with the situation professionally.

Service
Value
Quality
Thumbnail of user georgeh1589
Texas
1 review
0 helpful votes
  • Send Message
January 20th, 2023

New Reputation delivered exactly what they promised. This is one of the best digital marketing investments you can make. Social media is used by many of our customers to search for healthcare, ask industry questions, and make purchases. Tracking social media mentions and chatter has been a very useful way for us to connect with more people and grow our business. New Reputation has helped our practice be found easily by people more than our competitors.

Thumbnail of user evanj.m
Italy
1 review
0 helpful votes
  • Send Message
February 16th, 2023

As soon as I spoke to them I knew they would be a good fit for us. They understood exactly what we were looking for. No false promises. They were upfront since day one. This is one of the more professional companies I have ever worked with. I would highly recommend their services to anyone that cares about their online presence.

Thumbnail of user alexm1320
Bangladesh
1 review
0 helpful votes
  • Send Message
February 8th, 2021

Once the campaign began I saw results almost immediately. Representatives checked in multiple times throughout to make sure I was satisfied with results or wanted to change anything. There was really no room for improvement.

Service
Value
Quality
Thumbnail of user alexanderj255
Malaysia
1 review
0 helpful votes
  • Send Message
February 9th, 2023

Great customer service. Our campaign manager reaches out to us regularly to keep us updated on the progress. They were always on time with reports and new content for me to review before being published. I am glad that they are always accessible and easy to get questions answered.

Thumbnail of user lombardij
Ireland
1 review
0 helpful votes
  • Send Message
February 6th, 2023

I used their review management service to combat some fake reviews probably posted by a competitor. They were able to get my review rating up on several platforms by reaching out to past and present customers to get them to leave a review. Great service for local business owners because it's a dog eat dog world and unfortunately competitors will stoop to these levels to try to bring us down. Very thankful for their service.

Thumbnail of user natalief133
New Jersey
1 review
0 helpful votes
  • Send Message
February 1st, 2021

This team did a great job getting my name off the internet. After suffering from various stalkers online I knew I needed help protecting my home address and phone number. NewReputation was able to completely remove my name from the internet. Now my search results are exactly the way that I want. Extremely professional!

Products used:
Online Privacy Package

Service
Value
Quality
Thumbnail of user stuartl316
Nevada
1 review
0 helpful votes
  • Send Message
January 20th, 2023

It was great to get a quick response to any questions we had during the campaign. A customer service representative was assigned to us and they were very helpful in explaining any problems. I look forward to building a lasting relationship with this team. There are so many services they can help us with.

Thumbnail of user vickit181
Virginia
5 reviews
1 helpful vote
  • Send Message
February 11th, 2021

Amazing experience so far. During my campaign I received weekly updates showing results and progress. Even now I appreciate the monthly follow up calls that allows us to continue improving my company's online presence. I will continue to work with NewReputation as it has become an invaluable service for my company.

Thumbnail of user amilounz
New York
1 review
0 helpful votes
  • Send Message
August 16th, 2021

The service I received was great. I had minimal expectations since they are a small team but they were very persistent that they could get the job done so I gave them a 30 day trial. They definitely exceeded my expectations and won me over. I will continue to use their service in the future.

Tip for consumers:
Contact their customer service team. There are multiple websites that have claimed they produce stellar results with money upfront but they were able to provide and affordable plan that included a refund policy. Get the contract in writing.

Products used:
I used their reputation management service. This included a personal website, social profile setup and management, as well as PR. I used the service for the first 30 days and decided to continue.

Service
Value
Quality
Thumbnail of user robertg3668
Bahamas
1 review
0 helpful votes
  • Send Message
July 14th, 2022

New Reputation is a great platform for managing all our customer reviews and feedback. We love the easy-to-use reply system and the possibility to request reviews from clients.

It's a huge time saver to be able to view all of my business reviews in one spot. It makes it so easy to keep track of your online presence and responds to anything much quicker!

The customer service is outstanding. We were contacted weekly to check on our locations during onboarding. We needed some customization during that time that was not included in the scope. They did this at no extra charge as they believed it would benefit other customers. Amazing!

It is a 100% proven and effective way to improve the online reputation of your business or salesperson. Positive online reviews have directly increased the number of business calls.

It's super useful to have some brand management and behind-the-scenes SEO. It has also contributed to a great brand reputation.

Tip for consumers:
I would recommend contacting them.

Products used:
I used their review management service. They centralize all your reviews and allow you to respond right away. Compared to other competitors New Reputation makes it easier to navigate around their dashboard.

Service
Value
Quality
Thumbnail of user jasont1393
New Jersey
1 review
0 helpful votes
  • Send Message
December 29th, 2022

I hired NewReputation after a friend referred me to them. I explained how their business was doing and explained I wanted the results that they got. The first month was slow starting, cleaning up our current digital marketing initiatives and creating new ones. Once they set up Google ads we got immediate results. I have used other companies to advertise before and I didn't get a great return. However, NewReputation did exactly what they said and made the phone ring. Very impressed by their results and would definitively recommend their service.

Tip for consumers:
I would definitely recommend using NewReputation. They also offer a free consultation which is a great way to learn more about how they can help.

Products used:
Local SEO Services. Google advertising, website design.

Service
Value
Quality
Thumbnail of user nathanielk63
Germany
1 review
0 helpful votes
  • Send Message
February 16th, 2023

I really liked their customer service manager. Her name is Tehreem and she always kept me informed throughout the whole process. I could count on her email every month with my privacy update listing the sites they were monitoring and the status.

Thumbnail of user gigconceptsllc
Washington
1 review
0 helpful votes
  • Send Message
June 8th, 2023

What I found most impressive and unique about this company is their exceptional ability to manage search results effectively. NewReputation stands out by providing comprehensive solutions to enhance and protect one's online presence. Their expertise in SEO allows them to strategically manage search results. I was impressed by their proactive approach in monitoring and addressing any negative content or reviews that could potentially harm my online reputation. Their dedication to delivering results and their commitment to transparency throughout the process truly set them apart.

Tip for consumers:
When I contacted them, they offered a free consultation that was very informative.

Products used:
Online reputation management services

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshg392
Bangladesh
1 review
0 helpful votes
  • Send Message
January 15th, 2023

They helped our company get our review rating up by setting up an outreach system that directed customers who had a great experience directly to our Google review page. Customers put alot of emphasis on reviews and I knew that we needed to get a good strategy in order to stay relevant. The work has been stellar thus far.

Tip for consumers:
YES

Products used:
YES

Service
Value
Quality
Thumbnail of user mitchellk135
Denmark
1 review
0 helpful votes
  • Send Message
February 6th, 2023

The service representative was extremely knowledgeable and very easy to work with. It was a pleasure to have him with me and walk us through each of their services. We are eager to get started and very much looking forward to long term results.Thanks for everything.

Thumbnail of user courtneyn133
Mexico
1 review
0 helpful votes
  • Send Message
February 6th, 2023

I own a local shop that has been losing customers ever since Covid. I decided to contact New Reputation after searching for a New York SEO company. I never even heard of reputation management. Once we told them what we needed, they were on point with their strategy and said exactly what we wanted to hear. Great results thus far and I look forward to working with them for awhile.

Thumbnail of user abrahamw52
KR
1 review
0 helpful votes
  • Send Message
February 9th, 2023

NewReputation is a valuable tool for businesses to manage their online presence. As a business owner, we were looking for a reliable company that could monitor and collect new reviews for our business to compete with more established companies. We are very happy with the results they have provided thus far.Thanks

Thumbnail of user quintinplunkettq
Mexico
1 review
0 helpful votes
  • Send Message
February 9th, 2023

After having trouble with visibility in our local search results, we contacted NewReputation to help us fix any issues we may have had. They were able to provide insight into other local Manhattan companies that have a better online presence and create a similar strategy. They also found and fixed multiple issues we were having with technical SEO problems. I would highly recommend NewReputation to any local business owner looking to increase their visibility.

Thumbnail of user susane934
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 8th, 2021

They were able to provide a very successful personal profile at a great price. The time it would have took me to create the content they created would have taken several hours a day for me to do. Without question, it made more sense to outsource this and spend the time building my business from the front line.

Tip for consumers:
There are several different services in this industry and it can be hard to navigate. Talk to several different companies to find the best service for what you are looking for.

Products used:
Personal reputation management service to build my personal brand.

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

New Reputation helps individuals and businesses build, establish, and maintain a professional online reputation. At NewReputation, we’re passionate about businesses, people, and brands being represented fairly online. Every day we see the high-level damage that bad press, negative reviews, social media chatter, etc. do to brands, businesses, and people all over the globe.

Company Representative

Thumbnail of user kevinc1222
Kevin C.

How do I know I can trust these reviews about NewReputation?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about NewReputation?