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  • New York & Company

New York & Company

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Overview

New York & Company has a rating of 1.2 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about New York & Company most frequently mention customer service, business days, and credit card problems. New York & Company ranks 2241st among Women's Clothing sites.

  • Service
    30
  • Value
    24
  • Shipping
    26
  • Returns
    28
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
15
6
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How would you rate New York & Company?
Top Positive Review

“Wait for the sales...”

Barbara M.
4/19/15

I first came to this site because I'm not a teenager anymore and needed something more sophisticated. The material is good but if your going out to get pants go to the store and try them on first. I bought 4 pairs of size 10 and two feel like I need a belt, the other two fit fine. Also they have sales like buy one get one free for pants so sit for that or until it's on clearance. Just sign up for emails to get the best deals. I didn't give them five stars because two pairs are stretched out in the back that I didn't realize until later.

Top Critical Review

“How to get even with NY&Co for their scam practices!”

Tonja E.
4/10/24

They ripped me off too, so now, every morning before I start work, I sign their email (*******@nyandcompany.com) up for a TON of junk email! I also call their "customer service" number *******692, which they don't answer, even during regular business hours), and I blow a loud horn or whistle in the phone, or tell them what a crap company they are. Join me! Let's drive this company crazy or out of business! The more the merrier.

Reviews (56)

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user rebekahb5
Mississippi
3 reviews
1 helpful vote
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February 29th, 2016

New York & Co. Has classic designs that never go out of style. I love the quality and prices. I usually receive my online orders within a week.

Thumbnail of user brendap895
Illinois
2 reviews
9 helpful votes
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November 16th, 2023

Horrible shipping time, horrible returning, horrible getting a hold of someone! This place needs to be shut down!

Thumbnail of user wendyw1130
Wisconsin
1 review
1 helpful vote
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June 28th, 2023
Verified purchase

They double charge on shipping back. Tried to talk with them. They're absolutely no help. Very rude. I feel returning is a total scam.

Tip for consumers:
Don’t waste your time shopping here there a total scam if you try to return anything

Products used:
Pants horribly described

Service
Value
Shipping
Returns
Quality
Thumbnail of user melbaa2
Wisconsin
2 reviews
0 helpful votes
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August 12th, 2018

New York and company is great, I have experienced the great value of this company and recommendations to everyone wanting to try something different.

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Shop for women's clothes & accessories and find your perfect size online at the best price at New York & Company.

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