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nexogy

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Overview

nexogy has a rating of 3.8 stars from 220 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with nexogy most frequently mention customer service, phone system, and support team. nexogy ranks 7th among Telephone sites.

  • Service
    11
  • Value
    9
  • Quality
    9
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How would you rate nexogy?
Top Positive Review

“Very reliable and high quality”

Carlos M.
2/7/15

Very reliable and high quality. Nexogy is one step ahead providing the most advanced technology. Great service. Always trying to help you be more efficient with value added products. Staff is super attentive and responsive.

Top Critical Review

“The worst service ever stay away”

Matheos M.
4/15/20

This was the worst experience by far... rude customer service you get charge spikes out of nowhere and the new company machines that they bright are so bad the phone calls don't go through... I believe they are probably not doing very well... avoid

Reviews (220)

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customer service (64)
Thumbnail of user bernardc24
Bernard C.
Florida
1 review
0 helpful votes
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“Lexi is the best”
September 3rd, 2016
Verified purchase

Wonderful experience with nexogy that
Took care of some problems I didn't think it was possible

Helpful  (0)
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Janete B.
Brazil
1 review
0 helpful votes
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“Customer service”
May 15th, 2016
Verified purchase

Safely communication, clarity, objectivity and transparency

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Thumbnail of user carolinat5
Carolina T.
Florida
1 review
0 helpful votes
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“LEXI IS THE BESTTTT”
July 17th, 2016
Verified purchase

Awesome, took some work but she always comes through! :)

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David G.
Florida
1 review
0 helpful votes
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“Perfect!”
June 18th, 2016
Verified purchase

Vanessa was great, very professional and efficient

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Conve A.
New Jersey
1 review
3 helpful votes
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“Great Service”
January 25th, 2016
Verified purchase

Vanessa was really good and help us out all the way to solving our problem.

Helpful  (3)
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John J.
New Jersey
1 review
0 helpful votes
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“Excelente”
September 6th, 2016
Verified purchase

Lexy es una persona bien calificaca, sabe lo que esta haciendo, me guío atravez de procesos que eran complicados para mi haciendolos ver cencillos y lo mejor de todo es que lo hizo en español comunicandose claramente con varios de mis empleados que no dominan muy bien el ingles,
Gracias por tener a Lexy en su equipo de soporte al cliente.

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Thumbnail of user arnaldoc1
Arnaldo C.
Florida
1 review
1 helpful vote
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“Good service”
February 27th, 2016
Verified purchase

He presentado varios problemas con la activación de dos nuevas cuenta fuera de USA y gracias al esfuerzo de todos los especialistas de soporte se acabasa de resolver en el día de hoy. Especialmente la señorita Lexi Aguire me brindo un servicio muy paciente y profesional hasta última hora. Gracias a todos.

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Esthela M.
Florida
1 review
0 helpful votes
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“Good service”
September 3rd, 2016
Verified purchase

-

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37 reviews are not recommended

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From the business

Founded in April 1999, as an integrated voice and data company, nexogy provides telephony services and Ultra-High Speed WiMax internet to thousands of customers including inter-exchange carriers, Internet service providers, individuals and corporate customers with an emphasis on small to medium-sized businesses

Company Representative

Thumbnail of user carlosl18
carlos l.
COO
Felipe Lahrssen founded LD TeleCom in March of 1999 and has served as President and CEO since its inception. Prior to joining LD TeleCom, Mr. Lahrssen served as Senior Business Developer for Technology Applications at StarCom Communications, which was later sold to Globaltron Communications. Mr. Lahrssen has over 15 years of experience in computer and next generation telecommunication’s VoIP Applications including enterprise solutions, carrier products, broadband and, wireless products. At StarCom he architected and managed the development of a wide range of VoIP products. His expertise includes hardware and software management, architecture of high performance Voice Applications, and design for Global Enterprise Voice Solutions (GEVS), pioneering the Network-Based Enhanced Voice service applications for the enterprise. Lahrssen is an industry fan, follower and advocate — staying ahead of the latest telecommunications trends and technologies. Lahrssen specializes in architecting customized VoIP applications. He helps businesses navigate the move to a hosted PBX solution, with background in the inner workings of Nexogy’s most advanced technologies.

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