• Next Deal Shop

Next Deal Shop

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Overview

Next Deal Shop has a rating of 3.2 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 15th among Discount Shopping sites.

  • Service
    67
  • Value
    65
  • Shipping
    68
  • Returns
    25
  • Quality
    66
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
55
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How would you rate Next Deal Shop?
Top Positive Review

“LED lighthouse”

Corinne L.
7/30/23

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Top Critical Review

“Beware of this company.”

Kris D.
12/13/20

Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug. I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items. The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time. All in all... poor quality goods and abysmally inadequate understanding of customer service.

Reviews (547)

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Reviews that mention popular keywords

customer service (85) deal shop (50)
Thumbnail of user maryc735
1 review
0 helpful votes
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September 6th, 2018

Ordered led lights... tracking said they were delivered and they were not. No response from company.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Mary!
Thank you for your review, we take these things very seriously.
I would like to let you know that our customer service responds to all emails sent to us within 12-24 hours.
We found that some customers do not receive our reply in their inbox, as the filters of their email are set strictly.
This could have been the case for you as well.
We recommend to check your Spam/Junk folder if you did not receive a reply in your inbox after 24 hours.
If you could provide us with your order information in a private message, we can assist you further.

Thumbnail of user phila99
1 review
0 helpful votes
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March 19th, 2020

I ordered a multipoint speakerphone and when I got it it would not charge. I notified Next Deal Shop and they sent me a replacement.

Thumbnail of user steveng1796
1 review
0 helpful votes
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March 14th, 2023

All in all, they're ok. Some items you order not working when you get them. Just make sure to tell them to get a replacement.

Products used:
Door key lights

Service
Value
Shipping
Quality
Thumbnail of user brendab1288
1 review
0 helpful votes
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April 15th, 2021

Keeps food, liquids, crumbs from falling between the stove and sink. Helps keep the counter and stove much cleaner.

Thumbnail of user maryannk74
2 reviews
0 helpful votes
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June 18th, 2021

I always receive exactly what I ordered. Ordering is quick and simple.
Delivery is as prompt as possible as it is coming to Canada.

Tip for consumers:
Be sure to read the description for what you are interested in. I have found everything to be very accurate

Products used:
Water fountain, solar lights- rectangular for garden, sticks for plants and bee string for deck. Battery operated light for table umbrella.

Service
Value
Shipping
Quality
Thumbnail of user debraj133
1 review
0 helpful votes
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February 4th, 2020

I just love this new product. Received it quicker than I expected. Haven already given it a try and it works just as expected

Thumbnail of user susanb2576
1 review
0 helpful votes
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November 2nd, 2020

Always amazing customer service and excellent products range and availability is diverse and practical uses

Thumbnail of user susanc1491
1 review
0 helpful votes
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July 29th, 2020

Found items not found elsewhere; swimming doll. Also purchased other items; doorbell. Will purchase again.

Thumbnail of user kayj75
1 review
0 helpful votes
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April 5th, 2020

Know invoice included. Need to return article! Know instructions included. Did not receive complete order.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Kay,

Thank you for taking the time to leave a review.
We are truly sorry to hear that you are having problem with your product, however we are not sure what the issue is by reading your review.
Could you please contact our customer service team at returns@nextdealshop.com so we can assist you with your case.

We look forward to receiving your email.

Thumbnail of user kerryo63
1 review
0 helpful votes
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June 10th, 2022

Great fast delivery, the products arrived in good shape and great products which look and perform like advertised

Thumbnail of user erumr
1 review
0 helpful votes
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August 25th, 2020

I did not like the return policy as you have to pay for the shipment if you want to return anything.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Customer,

Thank you for taking the time to leave your review.
As we cannot see any order information from you here, we are not fully able to support you here.

However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with the product.

Normally, if our customers receive a faulty product, we ask our customer to provide us a photo/video as a supporting document to send to our relevant department. Once they approved we are able to arrange a replacement for you.

We apologize for any inconvenience caused at this time.

Thumbnail of user barbaraw884
2 reviews
0 helpful votes
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September 7th, 2020

All products I've purchased have been gifts for family. All gifts have been well received. I enjoy shopping with Next Deal.

Thumbnail of user gailw515
1 review
0 helpful votes
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December 5th, 2022

I really love the color of the garland lights that ordered. I showed them to my daughter and my daughter in law and they loved them too.

Thumbnail of user deboraho300
1 review
0 helpful votes
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May 3rd, 2020

Given the distance, delivery time fantastic.
The masks were just as described.
Good value given the situation.

Thumbnail of user maralynq
1 review
1 helpful vote
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September 16th, 2022

Was not informed shipping was from China, or I would never have ordered. Never again. Would I order from this company

Thumbnail of user pamb1104
1 review
1 helpful vote
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June 20th, 2023

Quick delivery and awesome products. No complaints at all. I hope they add more to their catalog. Good work.

Products used:
Solar lights and identity theft marker

Service
Value
Shipping
Quality
Thumbnail of user jeanettes104
1 review
1 helpful vote
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April 5th, 2020

I like the product, a hanging outdoor lighted chime (solar). I am NOT HAPPY with the time it took to get the item! I WILLNOT order from this company again!

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Jeanette,

First of all thank you for your feedback,

We are truly sorry that you have experienced this service with us, normally it will take around 8 - 14 business days to be delivered, however sometimes due to unexpected situations the courier might delay a bit for the delivery time, please do not worry. We will make sure to assist you as soon as possible and have your problem resolved.

Related to our customer service team, we will make sure to take your feedback and make sure to improve our services, your feedback means a lot to us.

We apologize for any inconvenience caused, if you need further assistance, please do not hesitate to contact us.

Thumbnail of user cathyl603
1 review
0 helpful votes
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April 11th, 2023

Company is reliable. Products are shipped on time and delivered quickly. Definitely will order from them again.

Products used:
Garden decor

Service
Value
Shipping
Quality
Thumbnail of user pegp25
1 review
0 helpful votes
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December 26th, 2022

These ants are adorable for snacks! Well made and shipped promptly. I find them perfect scattered on a snack tray amid larger items.

Thumbnail of user donnad2407
1 review
0 helpful votes
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December 15th, 2022

Very pleased with this purchase. Quick delivery was wonderful. Will order on your sight again. Thanks

Tip for consumers:
Quick delivery

Products used:
Home decor

Service
Value
Shipping
Quality
Thumbnail of user jans361
1 review
0 helpful votes
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October 13th, 2019

Packaged excellent delivery quick. Goods exactly as shown on web site. Selection is amazing. Have ordered several times and never been disappointed.

Thumbnail of user harrisonw20
Harrison W. – Next Deal Shop Rep

Hello Jan,

I'm happy to know that it was processed to your satisfaction.

It is good for us to receive your confirmation about this, so we know we are on the right track with our service.

Please remember that you have also saved CASH Points with your purchase!
You can use these to redeem a CASH Discount on your next order with us.
Simply login to your account on our website if you would like more information on our CASH Reward Program.
If you didn't create an account with us yet, you can still claim the CASH Points you earned until 3 months after having placed the order.
You can create an account with us here: https://www.nextdealshop.com/account/register

We look forward to helping you again in the future!

Thumbnail of user michelef352
1 review
1 helpful vote
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July 2nd, 2022

I love the products. Have never had any kind of problem with my orders. Easy website when ordering. Good service.

Thumbnail of user myrtlew21
1 review
1 helpful vote
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September 18th, 2021

Great & awesome customer service. Love their products. And will consistently purchase from this business.

Thumbnail of user marym1357
1 review
0 helpful votes
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July 5th, 2019

I bought 8 solar wall lights to line my walk way. They look beautiful and classy. Have received compliments

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Mary:)

It looks like you had an issue with your original order that was resolved!
I'm happy to know that it was processed to your satisfaction.

It is good for us to receive your confirmation about this, so we know we are on the right track with our service.

Please remember that you have also saved CASH Points with your purchase!
You can use these to redeem a CASH Discount on your next order with us.
Simply login to your account on our website if you would like more information on our CASH Reward Program.
If you didn't create an account with us yet, you can still claim the CASH Points you earned until 3 months after having placed the order.
You can create an account with us here: https://www.nextdealshop.com/account/register

We look forward to helping you again in the future!

Thumbnail of user kiml710
1 review
0 helpful votes
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May 14th, 2021

Great and fast service Loved the cherry blossom string lights do much I ordered two more sets for outside on my tree

Tip for consumers:
Exactly as described

Products used:
Cherry blossom string lights

Service
Value
Shipping
Quality

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From the business

At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...

Company Representative

Thumbnail of user thomasb540
NextDealShop C.

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