Next Deal Shop has a rating of 3.2 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 15th among Discount Shopping sites.
I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..
Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug. I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items. The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time. All in all... poor quality goods and abysmally inadequate understanding of customer service.
Beautifully made. Arrived with 2 out of 12 damaged, but I immediately contacted the company and received a new tracking # almost immediately to remedy the mistake.
Great customer service! No regrets.
Going to look great in my garden
I would purchase again.
After an easy ordering process with clear information presented upfront, the delivery was quite timely (swift really, considering) and the products were as expected if not better. I have chosen to now shop in this manner rather the way I always have. Difficult for me to change my ways (I still have audio and video cassettes), but I do so with gratitude to you. Thank you.
Placed order on Nov 27.
No tracking number given until Dec 14.
Order has supposedly been sitting in a facility in China since Dec 14.
Emails to company get no response.
Complaints on facebook are deleted, and now I sm blocked from commenting on their page.
Filed dispute with PayPal.
I wish I'd read the previous reviews before handing over my money! Two and a half weeks later, no order. The "tracking" continually says its waiting on feedback from their carrier... I emailed the company three times through their "contact us" site, regarding my concern, with no response.
I'm filing a claim against my credit card and hope to get my money returned. Stay away from this company!
My order of black wire connectors for adding a solar light to my black gazebo arrived very quickly.
There was no color choice, but after I emailed customer service they were able to send me the black ones. This dedication to their customers is much appreciated and I highly recommend this online store.
Unfortunately I didn't save the online receipt as proof of purchase, but I will the next time. I will check out this site the next time I need something hard to find. Thank you Next Deal Shop.
Products used:
Black self adhesive wire hangers
I had doubts when I bought my lights for my garden but was quickly surprised and at awe to see the beauty they display with alternate change of colors. I must also say that the customer service received was very professional. I will definitely order more for myself and a gifts. I recommend you use this company for your solar light display.
Tip for consumers:
Either email the how to instruction or place One page instructions in the shipments
Products used:
Solar lights
I bought a few items from them, including some light strings and brick lights for my mother's back yard. She received them last week and showed me her new set-up. I was very impressed! The lights put out just the right amount of light and they looked so lovely!
Love these Water fountain/bird baths have 2 constant source of enjoyment playing in my garden with the birds visiting & my plants are being watered by the constant spray & listening to the water trickling while i am working from home a very comforting sound. Good for the soul
I ordered 3 sets of Fairy Christmas Lights. One worked for one night, the second for a few hours, and the third for two days. Emailed the company because I wanted a replacement but didn't think I should bare the cost of shipping them back. They replied asking for a video, which I cannot provide since the lights went off during the night at different times. I send me numerous emails with pictures of the three sets at different time of evening /night. Never heard from them again. I wish I had read the reviews on this site before I placed my order with those crooks.
I made my order on dec 6, they told me 20 days I should receive my items. The tracking number they gave me was not updated at all and their excuse was sometimes the tracking company gets busy and doesn't update right away, BS, they scan items and the computer updates is automatically! They give fake shipping numbers! I tried contacting them via email and didn't get any replies back, so I went to their FB page. There were a lot of complaints there but they tend to delete all negative comments. They claimed they don't have a number to contact them at, and to email them, but they don't respond to email... after enough negative comments they finally contacted me back on fb... I paid through PayPal and was going to give it another week before I made a claim and sure enough Jan 10 I received my items. I don't know, maybe I can't count but that's seems it's a lot more than 20 days...
Let me add to the other one-star review. Products NEVER received. BUT people, just call your credit/debit card company and let them know this company is a scammer. They'll refund your money and eventually pull their merchant services contract and rights to accept credit cards.
I placed an order for a bird bath solar fountain. It took several weeks for the item to arrive. I followed all instructions for set up and use and read all of Next Deals' additional provisions of reasons they would not replace or refund the item. Upon proper set up, the fountain worked for approx. 20 minutes before it stopped functioning completely. Regretfully, I did not check review sites like this or Next Deals' site's return/refund policies; buyer must pay for return shipping in all original packaging and there is a 20% restocking fee for returns. Those costs would be approx. Half of the item cost. Given that and the reviews I have read here and on other sites, I will not be attempting the return process which is reported to be inadequate, frustrating and of no recourse. This is a definite buyer beware company.
Love the multi color light string. The remote is so convenient and the choice of beautiful, true to color lights are fantastic! Trying to think where I could put more around our house. My photo is my dining room table but doesn't do justice to the gorgeous color.
They won't answer any e-mails. All I want to do is exchange a top size and no one replies.
There are plenty of good sites, keep away in case you want to exchange something.
They never get back to you. I have been trying to reach someone for 3 weeks now.
I really liked this fountain accessory! It fits in any style of water ensemble; fountain, pool, bird bath or garden decoration. What I loved most about it is that no batteries or electricity is required. I am all for saving electricity and anything done with the sun's help, is just AWESOME.
Have ordered several items from this company and have had good experiences. Great products and customer service, will order more. The solar items look great in backyard, love them not having to use electricity or batteries
Bought these lights for Christmas so haven't used them yet however I tested them and the warm light colour is gorgeous. I just love that these are solar powered too and will be purchasing more.
US*******5171
Dear Larissa,
Thank you so much for your positive feedback.
We look forward to seeing you again on our website.
I have bought several lights. For my dark path. The ones I bought are more fore lighting affects on tres and bushes. And two didn't work. Then I tried motion activated lights placed on my deck. They worked one day. All get sunlight to charge. I now have purchased two motion active lights to hopefully shine light on my dark path. Haven't set them up yet.Im a widow, 73. All were easy to install. Most of the flat circular disc's worked but two. The company are very friendly, and professional.
Hello Virginia,
I am very happy to know that you are happy with our customer service team =)
However if you are still having problem with your order, you can always contact by by sending an email to info@nextdealshop.com so that we can follow up with your case as soon as possible.
A big thank you from all of us here!
We look forward to seeing you again :)
Bought an item as a gift for my daughter. She did not like the way it fit. (Headphones we're not at all comfortable!). When I requested to return the item, they would not pay for return shipping. It would have cost me more to return it to CHINA than the item cost me…. Plus the paperwork involved horrendous! Never shop here if you want good customer service!
Tip for consumers:
Beware!
I love everything I've purchased from Next Deal Shop. That's saying a lot. Fast delivery and all the merchandise I have received has exceeded my expectations. I buy more things here, than any other online shop, that's the truth! :)
Dear Thomas,
Thank you so much for your positive feedback.
We look forward to seeing you again on our website.
I LOVE these Solar LED Flowers that fit in nicely in my garden in front of my house. They're even pretty during the day when not lit up! At night when they light up, the LED lights are so bright and vibrant! I hope they're long-lasting too. Highly recommend for a beautiful decorative garden.
I ordered an item from them months ago and never received the product. When I contacted them weeks later to tell them, they literally sent me 7 emails going back and forth asking for PROOF that I didn't receive the item, as they said it was delivered. Seriously? I would not be wasting my time going back and forth with you over a stupid $15 item if I received it! You need to trust your customers. You are the dishonest ones!
I ordered several snowfall lights from them at the beginning of December for my Christmas decoration. The lights are absolutely gorgeous! Delivery was okay. I accidentally deleted my tracking info and asked them to help. They responded very fast.
I received hanging butter flies, love, and I got a bird bath fountain, love that too. The only thing that had me worried was my order took longer then I thought. Can't send a picture don't now how, sorry
Dear Kathy,
Thank you for your kind words,
Your feedback really means a lot to us!
We truly hope that you will continue to enjoy your shopping experience with us!
If you need any further assistance please let us know, we are happy to support you again :)
I ordered 2 solar lights around the 1st of October. I finally received them today, almost a month later & they are not what was advertised on their site. They came in & they're super tiny for $20 each. I contacted the customer service department multiple times, their customer service sucks by the way. I received an email from one customer service rep assuring me that the package has been sent & is on the way. After a week of no updates, I contacted them again. This time a different rep responded (a few days later) after I sent an email & said the exact same email message that the first rep did. Finally I received my lights, no thanks to them! I will never order from this site again or recommend this awful company to anyone I know.
At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...
Hello Fiona,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.
Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!