• Next Deal Shop

Next Deal Shop

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Overview

Next Deal Shop has a rating of 3.2 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 15th among Discount Shopping sites.

  • Service
    67
  • Value
    65
  • Shipping
    68
  • Returns
    25
  • Quality
    66
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
55
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How would you rate Next Deal Shop?
Top Positive Review

“LED lighthouse”

Corinne L.
7/30/23

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Top Critical Review

“Beware of this company.”

Kris D.
12/13/20

Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug. I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items. The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time. All in all... poor quality goods and abysmally inadequate understanding of customer service.

Reviews (547)

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Reviews that mention popular keywords

customer service (85) deal shop (50)
Thumbnail of user mayj16
1 review
0 helpful votes
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September 13th, 2017

It's a cool store with a lot of cool stuff. Their list ranges from lights to everyday tools you will need. I bought a few for my boyfriend and me just to try. We are both satisfied and will order more from them later.

Thumbnail of user thomase41
1 review
1 helpful vote
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May 25th, 2017

Reading the reviews here I had written off the possibility of getting what I ordered (glow-in-the dark garden pebbles). But in all honesty they did arrive in a timely manner, and appear to be what I expected.

Thumbnail of user mickyt4
1 review
2 helpful votes
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July 13th, 2017

They have great service. My dealing with their customer service was to my satisfaction, despite what other reviews say. I usually like to ask a lot of questions before buying, and they were very patient with me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pjayf1
1 review
0 helpful votes
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March 8th, 2019

This company must get audit by consumer relations for selling a very poor product! I purchased an LED outdoor light. It never worked from the day I've received it. Contacted them so many times. They asked my to send them a video and pictures wich I did twice. They never replied back and they never returned my money.
This company must be shut down as I discovered all the positive reviews about their product is fake!

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Pjay,

Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.

Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!

Thumbnail of user cindyr91
1 review
3 helpful votes
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March 6th, 2018

My sequined rose gold top arrived and looks exactly as pictured and fits to size. I was worried after reading the reviews on Next Deal. However my parcel arrived exactly on time and in good shape. I would not hesitate to order from this site again.

Thumbnail of user dawnd296
1 review
9 helpful votes
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July 10th, 2020

Placed a second order with this company for an outdoor solar light. I never received a confirmation email and the light never arrived, but I was billed on my credit card. Contacted the company and they stated they could find no record of any order under my name or email address. I have repeatedly requested an address so I can send them a copy of my credit card bill and in my conversation with them it has been repeatedly ignored. I will NEVER order anything from them again

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Customer,

Thank you for taking the time to leave your review.
As we cannot see any order information from you here, we are not fully able to support you here.

However, please be reminded that shipments take an average of 15 working days before they are delivered, as can be seen on our website. But due to the global outbreak, the delivery time might be a little longer due to many flights cancellations and changes. We are making sure to speed up the delivery time and contacting the couriers.

And if you need further assistance, please do not hesitate to contact our customer service team:

https://www.nextdealshop.com/pages/contact-us

Please do not hesitate to reach out to our customer service if you need any support.

Thumbnail of user sarahw679
1 review
12 helpful votes
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May 13th, 2020

Received merchandise, no paperwork with merchandise. I have been trying to dispute the charge through paypal with no luck and can not get anyone on the phone. I would love to return this merchandise to the company, They said to send an email to nextdealshop.com which is not an email but a website. Merchandise is Car Back Seat Organizer that would fall apart if you put something in it.

Thumbnail of user scotts1597
1 review
3 helpful votes
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August 27th, 2020

I purchased a set of outdoor solar light strips at least 3 months ago, and I loved them. Then one night, they just stopped lighting. I contact NDS and explained my issue. I did not have a receipt. They asked for a photo and video of the product. I sent what was requested and was very surprised and EXTREMELY happy that they sent me another set, with absolutely no cost to me. The new lights are working perfectly and I could not be more satisfied.

Thumbnail of user edwinw38
1 review
0 helpful votes
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December 13th, 2018

We saw advertised a photo of 6 Solar Flame Lites, a price of $117.99 with a line through it and listed for $39.99 plus a small shipping charge. Processed our order and after almost 2 weeks came a box containing one(1) solar light. Queried Next Deal Shop and was told that the price was for only 1 lite. Amazon and others have them for, pending on supplier; two to four for the same price as what I thought they were advertising as "Black Friday" pricing. Now they won't reply as to how to return item for a credit. We now realize why we deal with Amazon instead of companies as this. Stay away from this company.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Edwin,

Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can also not confirm any price or charge you mentioned.
However, if you would like to return something to us, please visit the following page on our website:
https://www.nextdealshop.com/pages/refund-policy
Our customer service can offer our full support in this case.

Thumbnail of user annb285
1 review
4 helpful votes
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July 24th, 2018

They advertise on Facebook many beautiful things that lure you in to their site. My advice... don't go there! I ordered solar powered string lights for my backyard deck. When fully charged the lights were so dim, it didnt even illuminate the steps enough to see there were steps! When I emailed the company and told them I want to return, they asked me to "video tape" the product.?! And they asked me to check for missing parts, and assured me they can help to make it better. I just wanted to return it because its a crappy product! Finally after 4 emails they agreed to let me return and gave me an address in CHINA!
So I have to ship these $25 string lights to CHINA for a refund?! Pretty sure the shipping would cost more than the product itself! Now Im stuck with a product that doesn't work and I'm out $25. What a rip off! Stay away from this company. You'll only be disappointed!

Thumbnail of user jeanettes19
1 review
4 helpful votes
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March 16th, 2017

Everytime I contact this company with concern about my lost parcel, Next Deal, they only reply with the tracking number that I received when I originally placed my order.
Despite my informing them when the last posting was for that tracking number (6 weeks prior to firstcontact) they still repeat back to me my own words as if they're telling me something. They only respond withdrawing information. That's it. What is wrong with people like that? Devious crooks.

Thumbnail of user maryd1132
1 review
9 helpful votes
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June 24th, 2020

I ordered a grass trimmer May 8 2020. It is June 24th No trimmer. Tried to contact them and they gave me a pat answer from some kind of computer answer. I contacted PayPal and it's no help. I will never order from this company or any other company from China. They are all over the internet posing as US stores

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Customer,

Thank you for taking the time to leave your review.
As we cannot see any order information from you here, we are not fully able to support you here.

However, please be reminded that shipments take an average of 15 working days before they are delivered, as can be seen on our website. But due to the global outbreak, the delivery time might be a little longer due to many flights cancellations and changes. We are making sure to speed up the delivery time and contacting the couriers.

And if you need further assistance, please do not hesitate to contact our customer service team:

https://www.nextdealshop.com/pages/contact-us

Please do not hesitate to reach out to our customer service if you need any support.

Thumbnail of user harrietc19
1 review
3 helpful votes
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January 9th, 2017

In October, I ordered and received a miniature fountain to go in my bird bath. It never worked. I contacted them and was told to send a video of it not working! I thought that was weird. I have complied with everything they have asked of me but they keep asking me for proof that I have sent over and over again. I have had a lot of correspondence with them but I still have a product that doesn't work and they have my money. I am retired and live on a fixed income and cannot afford this. It is, honestly, the worst service I have ever had online. They are thieves. I'm not sure how this all works, but why would Amazon be associated with such a crooked company? Next Best Deal is made of up thieves... Chinese thieves!

Thumbnail of user christineh255
1 review
2 helpful votes
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August 5th, 2018

They promote outdoor solar lights but they don't last. When I asked for replacement after only using it for less than 3 months, they said their warranty is only for 60 days and offered a 20% discount to buy another one (what a joke). Obviously they know their products are crap as they only expect it to last 60 days (but also takes about 30 days to get to you).

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Christine!
Thank you for your review, we take it very seriously.
We always strive to improve our services and are always looking for ways to better our customer's experience.
You are correct in stating our warranty period, but we also mention this on our website.
We do stand by the products we sell and are careful with the suppliers we use.
When a product does not pass our quality control, it is sent back to the manufacturer.
Sadly, as happens with any product, defects occur once a product is in use.
We apologize for the inconvenience this has caused you.
I wish I could do more for you at this time, but as you did not provide any order information, I am not able to locate your order.

Should you need further support in this case, please contact us at returns@nextdealshop.com

Thumbnail of user penelopep7
3 reviews
2 helpful votes
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January 17th, 2018

I ordered three strings of solar lights for Xmas for my outdoor trees. The lights arrived late, just two days before Xmas day, though I had purchased in the beginning of December. Though the company is posing as a US company the address on the box was Hong Hong.We immediately installed the lights which took two days to power up and then worked only for a night and then stopped working again. The would come on periodically and very weakly. I opened a case with PayPal which offered me to return them for my money back as long as I returned them in the same condition I received them. How was I supposed to do that when they were sitting outside on the threes? I dropped my case but promised NEVER to buy from this seller and to leave a fitting review.

Thumbnail of user elliee16
1 review
0 helpful votes
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March 4th, 2019

I had a query recently and this was handled by a lady named Doris. I am not to clever on computers yet Doris helped me all the way. Following up issues I could not sort out. She was amazing and nothing was to much trouble for her. She is such an asset to your company. I will not hesitate to make further purchases from you with the back-up I received it made me feel most comfortable. Thank you so much and a big thank you to Doris, Kindest regards. Llew

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Ellie,

Thank you for the review.

We truly appreciate for your positive comment from our customer service, we will keep the standard and will always be consistent on delivering the best experience for our customers, We truly hope that you are satisfy with our service and products as well.

We are looking forward for your next purchase and if you need further assistant, please do not hesitate to contact us!

Thumbnail of user lorettas52
1 review
0 helpful votes
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October 3rd, 2018
Verified purchase

I enjoy the products but it's not clear how long it takes to receive the products. Last time, I ordered something for an upcoming party. It said that the product would ship the following day so I figured it would take about a week to receive it. The party was over 6 weeks away and it arrived 2 days beforehand. I'd like this to be more clear

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Loretta,

Thank you so much for your positive feedback.
I would like to point out that our website explains that we ship all orders within 24 hours, but depending on your location, shipping times may vary.
For the US & Canada we give the estimate of 5-15 working days.
I can see your order was placed on July 12, shipped on July 13 and finally delivered on Jul 27.
We hope that the party was fun!
We look forward to seeing you again on our website.

Thumbnail of user karens2237
1 review
1 helpful vote
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February 12th, 2021

I am so happy with my order. Everything I order came and great quality, the delivery time was what I was told (2 weeks). I have ordered some of the same product from other companies and was totally disappointed. The description of the product on there site was exactly what you received.

Thank you Next Deal Shop for Great service and Quality.

Tip for consumers:
The description is exactly what you get, and if not sure just contact them and within 10 minutes you will receive a response.

Products used:
Everything

Service
Value
Shipping
Quality
Thumbnail of user tann13
1 review
1 helpful vote
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May 30th, 2020

Hi! I would like to let you know that the pebbles, I ordered 2 bags do not glow in the dark garden after two days under the sunlight. And I can't contact you. But I always count on your products and recently I ordered US *******2330 but I do not receive it yet because of covi 19.

Thumbnail of user darleenc6
1 review
0 helpful votes
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June 13th, 2021

I was so disappointed that the solar firecracker light I ordered didn't work. I emailed Next Deal Shop and they promptly responded and sent me a new light. It looks amazing in my garden! What a cool product. I only wish I could afford more of them.

Thumbnail of user judyw73
1 review
0 helpful votes
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September 11th, 2017

Just got this today for our birdbath and it works beautifully. The fountain was shooting too high for the diameter of our birdbath (the breeze was blowing the water over the side before it landed back in the bowl), so I used a small nail to enlarge the holes in one of the wider nozzle caps which were included. The bigger holes keep the fountain spray at about a 4 - 5 inch height in full sun rather than 12-14 inches as it was the original cap.

Thumbnail of user sueh99
1 review
0 helpful votes
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August 22nd, 2017

I bought these thinking I would have them in 7 to 10 days but its been 7 days and the product still has not left their factory. They have billed me for the product even though it has not shipped. I'm thinking this company is a scam

Thumbnail of user dianew1159
1 review
0 helpful votes
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October 9th, 2021

The Solar Water Fountain works wonderfully well when the sun shines directly onto it. Once the sun goes behind a cloud, or on an overcast day - nothing.
The fountain arrived promptly and in good order.

Thumbnail of user katherinev29
1 review
1 helpful vote
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April 30th, 2019

I ordered some cute LED path lights from them based on other reviews. How wrong I was. The items did not work as expected, and the RMA required I ship them back to China not there US address. The lights total $110 and the shipping was $52. They do not reimburse for shipping. Tried to work it out with customer service- nope. Never. Ever again. Beware.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Katherin,

Thank you for your comments, we are truly sorry to hear about your experience, however if you could send us an email to info@nextdealshop.com our customer service team will be assisting you and following up with your case, if you need further information related to our return policy, please do not hesitate to visit our website. We provide to our customer options, if the product is faulty customer can send us a video proof so that we can proceed with a replacement for free, for return policy, we still need the product back so that we will be able to refund to our customers, our return policy is up to 60 days, in addition, we are able to offer you a store credit for the return shipping fee as we shown in our website.

We have information related to our company, we are not a U. S company, bwe are an international company with different warehouse, however we do not have a warehouse in U. S therefore we still need our customer to follow our policy that all the returns need to be in the same address which is an address from our China warehouse, if you need further information please visit our website at the link below:

https://www.nextdealshop.eu/pages/cancellation-return-refund

Please keep updating with our customer service team so that we will be able to assist you as soon as possible.

Thumbnail of user susanw182
1 review
2 helpful votes
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June 8th, 2017

I purchased 6 sets of solar fairy lights ( for $120.00). I thought the strands looked kinda skimpy but decided to put them up anyway. The ones that work looked nice but of the 6,2 didn't work at all. I contacted the company and they told me to be sure is turned them on... which I had, thru said if that wasn't the problem then I should go buy solar batteries and try replacing them, and if that didn't work to film them not working and send it to them. These ridiculous conversations went on for quite awhile. I suggested they send me 2 replacement strands and a postage paid box so I could return their faulty lights to them. Still waiting to hear back. These guys are the worst. Bad products, bad service.
So stupid, such an easy fix.

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NextDealShop C.

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