• Next Deal Shop

Next Deal Shop

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Overview

Next Deal Shop has a rating of 3.2 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 15th among Discount Shopping sites.

  • Service
    67
  • Value
    65
  • Shipping
    68
  • Returns
    25
  • Quality
    66
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
55
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How would you rate Next Deal Shop?
Top Positive Review

“LED lighthouse”

Corinne L.
7/30/23

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Top Critical Review

“Beware of this company.”

Kris D.
12/13/20

Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug. I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items. The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time. All in all... poor quality goods and abysmally inadequate understanding of customer service.

Reviews (547)

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Reviews that mention popular keywords

customer service (85) deal shop (50)
Thumbnail of user virginiav741
1 review
0 helpful votes
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February 2nd, 2024

I ordered the first time and shortly after my credit card was hacked. Changed my card. Placed a second order. Shortly after the new card was hacked. Coincidence?

Thumbnail of user angelas144
1 review
8 helpful votes
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January 19th, 2017

This is not a US company but eitehr Chinese or similar. They don't deliver only charge for products. I ordered something for Christmas 2016 and here I am January 19,2017 still no product. I filed with BBB, the bank and also now with the FBI since I now know that this company has a fake California address, a Washington state phone area code, but all emails are sent when the US is asleep so they are located in Asia. I am still fighting with them over a $42 item. It is not the money but the principle! They are a fake company. Don't ever buy anything from them!

Thumbnail of user sandrah474
2 reviews
0 helpful votes
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September 9th, 2019

I put a paper towel inside it, locked it up and submerged it in hot water in sink for 4 hours. Opened it up and paper towel was dry as a bone. This case will keep your phone dry! Has a cord to hang around neck too.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Sandra,

I'm happy to know that it was processed to your satisfaction.

It is good for us to receive your confirmation about this, so we know we are on the right track with our service.

Please remember that you have also saved CASH Points with your purchase!
You can use these to redeem a CASH Discount on your next order with us.
Simply login to your account on our website if you would like more information on our CASH Reward Program.
If you didn't create an account with us yet, you can still claim the CASH Points you earned until 3 months after having placed the order.
You can create an account with us here: https://www.nextdealshop.com/account/register

We look forward to helping you again in the future!

Thumbnail of user maureenk54
1 review
0 helpful votes
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September 13th, 2018

When i purchased my goods i really genuinely believed i was shopping from a UK website and was shocked to find that the goods i needed to return had to be sent back to China at my expense. This needs to be made very clear to people when they are buying as i now find that the shipping costs are nearly as expensive as the goods i have bought

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Maureen,

This is stated on our website:
https://www.nextdealshop.co.uk/pages/refund-policy
However, we apologize for any inconvenience caused by this.

Thumbnail of user davidh3927
1 review
1 helpful vote
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May 9th, 2020

Next Deal Shop has provided the worst on-line experience ever. After placing my order, they responded "order will be shipped in 24 hours." It is now almost 3 weeks later and no order has arrived. After 10 days, I received a message that the order was delay. I immediately tried to cancel the order. The response was, "order has been shipped so no cancellation is possible." 2 weeks later and no order. Today I received a message asking to be patient due to delays resulting from Covid-19. Total BS. WARNING: Do NOT buy anything from this site. #conartist

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello David,

Thank you for taking the time to leave a review.
We are truly sorry to hear that you are having problem with your product, however we are not sure what the issue is by reading your review.
Could you please contact our customer service team at returns@nextdealshop.com so we can assist you with your case.

We look forward to receiving your email.

Thumbnail of user dianen107
1 review
0 helpful votes
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September 24th, 2019

Love Love Love the string of solar lights! So glad I got them in blue color. Also have 4 solar lights in white in the flower garden. Just ordered 4 more of them to put in front year! Very satisfied with my orders!

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Diane,

Thank you for your review,

Your feedback means a lot to us!
Thank you for letting us know that we are on the right track, we truly hope that you are enjoying your shopping experience with us!

If you need any assistance please let us know, we are happy to support you :)

Thumbnail of user wynonam4
1 review
0 helpful votes
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March 14th, 2020

Our most useful purchase is the keyhole light. We live in a county in a country like area just out of Memphis/Bartlett. We have no street lights so when it's dark it's dark. So when my husband goes to the door there is no fumbling in the dark looking for the key.

Thumbnail of user martig1
2 reviews
7 helpful votes
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March 24th, 2017

I got suckered into believing an item marked down from $79 to $34 was a good deal -- my own foolishness, I'll admit. But this thing was far below being worth $34. I later found the same thing several places online from $6-17, so OK, I was an impulsive idiot when I ordered it. Lesson learned. And now I wanted to return it. Hah! What a bunch of lying robbers NextDealShop turns out to be: They charge a 20% restocking fee -- who does THAT anymore? When I protested that policy and said I'd write a negative review if they didn't do a full refund, they threatened to not refund ANY money if I wrote a negative review. Now that's some high-thinkin' customer service if I've ever seen any!

Thumbnail of user jacquelinec50
1 review
2 helpful votes
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May 21st, 2017

Please please don't purchase it's not worth your money don't work and parts are cheaply made fell apart the same day I opened it and it don't work not like it was advertised and not the original shark they selling copied products.

Thumbnail of user monikas21
1 review
4 helpful votes
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March 16th, 2017

Please do not waste your time buying from this company. I ordered a free flying shark balloon in November as a Christmas present for my brother, and NEVER received it. We are now in the middle of March, and I have yet to receive the balloon, AND customer service refuses to talk on the phone. They have wrote me a few times and given me tracking numbers for my shipment, but it never shows up to my house. I have requested a refund MANY times, and they refuse to give it to me, and just send me emails asking me to keep checking the status of the package, but taking no responsibility over its whereabouts, or the fact that it isn't here. Please save the headache and your money, and shop elsewhere, it is not worth the discount, I'm working with my credit card company to see if there is anyway I can get the money back.

Thumbnail of user anny36
1 review
21 helpful votes
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May 28th, 2020

I ordered these little bees for myself. They're so cute that I ordered some to give to a friend. They add a sparkle to my deck umbrella, and I love that they're solar powered so I don't have to plug them in!

Thumbnail of user sallym699
1 review
0 helpful votes
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June 4th, 2022

I bought the glass plant waterers (in the shape of birds) and one was broken on arrival. Just received the replacement. All I had to do was provide photos on of the broken one and arrangements were made to send a new one.

Products used:
Glass plant waterers in the shape of birds

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterh1772
1 review
1 helpful vote
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April 22nd, 2022

You know how one is when you purchase from a business online…are they legit…will i get my product…will it be what i bought. Well i took the plunge and said what the heck, I wasn't spending much, so if it didn't work out not a big loss…lesson learned. So after several weeks i received the item i had purchased and was very pleased. I now have made about 20 purchases nand have not been let down. This business is legit and provides the product you purchase and it is delivered in a timely fashion.
Well done

Value
Shipping
Quality
Thumbnail of user suzannen61
1 review
0 helpful votes
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July 26th, 2020

Very satisfied with Hummingbird Windchime... love the very bright colors even when we placed ours underneath our outdoor night post, enjoy the change of colors and they last all night long; very thankful that the sound of the windchime is not too loud and annoying; all my neighbors love and enjoy it as much we do.
As for the Solar Fountain, it took a few tries to find the appropriate container as we didn't have a bird bath to put it in. It's important to place in direct sunlight to get full effect of the rise of water; important to stabilize the panel; needs a lot of water; my husband succeeded in choosing the right flow so we don't have to add water too often; at one point, the flow would rise up to the bottom hummingbird! Sorry, tried to add a picture but was unable (not technically inclined)... darn

Thumbnail of user tims766
2 reviews
13 helpful votes
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April 15th, 2020

Buyer be aware! Ordered a solar powered fountain with battery back up.
Does not work properly and stops even when the direct sun is hitting it.
Absolute junk and if you have a problem they will tell you that they want you to take a video and send it to them. They may or may not respond. If they respond they will ask you to send the item back to China and it will probably cost you more for the shipping than the product cost.

This is just more stuff for the landfill.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Tim,

Thank you for taking the time to leave your review.
As we cannot see any order information from you here, we are not fully able to support you here.

However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with the product.

Normally, if our customers receive a faulty product, we ask our customer to provide us a photo/video as a supporting document to send to our relevant department. Once they approved we are able to arrange a replacement for you.

We apologize for any inconvenience caused at this time.

Thumbnail of user johannec8
1 review
0 helpful votes
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September 13th, 2019

I purchased a car sun visor. My son-in-law went to attach it to my car sun visor and the clip broke. I emailed Next Deal and within 24 hours a new car sun visor was posted to me. Very happy with customer service.

Thumbnail of user harrisonw20
Harrison W. – Next Deal Shop Rep

Hello Johanne =)

I'm happy to know that it was processed to your satisfaction.

It is good for us to receive your confirmation about this, so we know we are on the right track with our service.

Please remember that you have also saved CASH Points with your purchase!
You can use these to redeem a CASH Discount on your next order with us.
Simply login to your account on our website if you would like more information on our CASH Reward Program.
If you didn't create an account with us yet, you can still claim the CASH Points you earned until 3 months after having placed the order.
You can create an account with us here: https://www.nextdealshop.com/account/register

We look forward to helping you again in the future!

Thumbnail of user rickim2
1 review
1 helpful vote
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September 27th, 2018

Once I received the item I was happy with the item and very satisfied with the Customer Service. They accommodated every request in a timely manner and corrected the error immediately. I would recommend and order from the company again.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Ricki,

Thank you so much for your positive feedback.
We look forward to seeing you again on our website.

Thumbnail of user margarets118
1 review
0 helpful votes
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September 27th, 2017

I purchased an item which they said was delivered. I searched everywhere and found no item delivery. I contacted customer service and they immediately shipped a new item. Item was received the second time.

I ordered another item to take on a trip. Due to the slow shipping, the item was received while I was on the trip not before I departed for the trip. I was not able to use the item on my trip, and it will likely be a long time before I can use it.

Thumbnail of user judyb652
1 review
0 helpful votes
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November 23rd, 2020

It took 2 long 2 deliver, not working, also haven't been able 2 reach customer service. I purchased the lites that look like snow falling. The connectors on them doesn't work. I also found on another site that you can get them cheaper. $4.95 each instead of $18.99. Huge difference! The name of the company is Tiaox

Thumbnail of user cherrylk6
1 review
0 helpful votes
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July 3rd, 2019

I love them, colorful and they work. I love that you can use your iphone while it is in the pouch too. Will be great for the beach too so you don't get sand on your phone. Will purchase again for my sister.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Cherryl,

We are really happy to know you are so happy with our waterproof phone pouches!
Just to let you know, we are about to add a new waterproof bag to our website, that may also serve you well... stay tuned;)

Please remember that you have also saved CASH Points with your purchase!
You can use these to redeem a CASH Discount on your next order with us.
Simply login to your account on our website if you would like more information on our CASH Reward Program.
If you didn't create an account with us yet, you can still claim the CASH Points you earned until 3 months after having placed the order.
You can create an account with us here: https://www.nextdealshop.com/account/register

We look forward to helping you again in the future!

Thumbnail of user donnas200
1 review
5 helpful votes
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April 24th, 2017

Don't order from this company I paid for the remote control flying shark. They sent me a generic one we can't even use it what a wasted 35 dollars. It does nothing can't get it ti work stick impossible to use iam a single parent I can't waste my money on this junk I want I full refund or iam going to the bbb

Thumbnail of user antoinetter91
1 review
0 helpful votes
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November 15th, 2022

I ordered some out doors lights that change color for landscape in the back yard it really inhance my backyard I ordered them when buy one and get a certain % off I was able to get more to complete my project and didn't take long to get them

Thumbnail of user rhondav9
1 review
2 helpful votes
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December 30th, 2016

I ordered and paid for the floating shark back on NOVEMBER 28th. It is now December 30th and I still haven't received it. They respond to my inquiries with the same thing... be patient. They tracking number they gave me is a hoax. These people need to be stopped and banned from doing business.

Thumbnail of user megank34
1 review
3 helpful votes
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December 23rd, 2016

I ordered this product from you in the very beginning of December and I never received it! I planned on giving this to my nephew who has been asking for this for awhile now. This company has screwed up my gift to him! I emailed them and recieved no help back from them. Just an automated email responder over and over again. I payed for my product and I expect to receive it!

Tip for consumers:
Do not order from this company!

Service
Shipping
Thumbnail of user nellec3
1 review
0 helpful votes
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November 7th, 2019

I thought I would get this sooner than I did. After I contacted you all about not receiving it yet, then I got a response. I felt like my order had been forgotten until I reached out. Makes me wonder if I would have ever gotten it if I hadn't!

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At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...

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Thumbnail of user thomasb540
NextDealShop C.

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