• Next Deal Shop

Next Deal Shop

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Overview

Next Deal Shop has a rating of 3.2 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 15th among Discount Shopping sites.

  • Service
    67
  • Value
    65
  • Shipping
    68
  • Returns
    25
  • Quality
    66
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
55
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How would you rate Next Deal Shop?
Top Positive Review

“LED lighthouse”

Corinne L.
7/30/23

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Top Critical Review

“Beware of this company.”

Kris D.
12/13/20

Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug. I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items. The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time. All in all... poor quality goods and abysmally inadequate understanding of customer service.

Reviews (547)

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Reviews that mention popular keywords

customer service (85) deal shop (50)
Thumbnail of user tiffturk82
1 review
1 helpful vote
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April 27th, 2023

I was kinda worried after placing my order that this might not be a legit site. It is & received my products in a timely manner (about 2 weeks) could have been better quality, but overall satisfied

Thumbnail of user tonib30
1 review
4 helpful votes
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March 22nd, 2017

Don't purchase from this company. I purchased two rotating night-lights from my grandkids in November 2016 for Christmas presents. They have both (NOT ONE BUT BOTH) stopped rotating. I contacted the company for an exchange or return and they said they have a 30-day return policy and my time has lapsed. I responded that the products are defective and they offered a discount. I don't want to buy defective products again even at a discounted price. They refuse to stand behind their project. I have filed a complaint with the BBB. I have a new policy to only purchase online from places like Amazon, Target, etc.

Thumbnail of user dianeh680
1 review
9 helpful votes
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July 4th, 2020

I was very pleased with the ordering and delivery process and I LOVE my new sets of solar hummingbirds. But in the ordering page, it was not clear if it was Cdn or US funds, which makes quite a difference in the overall total, especially when you are a Canadian. Improve that in the ordering page and I would give you full marks!

Thumbnail of user melindad42
1 review
2 helpful votes
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July 12th, 2018

I received the DIY Pavement Mold I ordered. In looking at adbot appears to be the width needed for a walkway. It is only approximately 16" square. You will need to laybit twice to get a normal width. Which is twice the work. Pretty disappointed. Not worth the $50 I paid for it.

Thumbnail of user ruthw28
1 review
3 helpful votes
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December 26th, 2016

I ordered 2 0f the Galaxy Star Projectors for my 2 great grandsons for Christmas when I gave them to them they wanted to see how they worked so we set about getting them set up only to find no sockets to plug light in in the projector this is what you get for ordering from China. Very poor workmanship and obviously no checks to see they are complete. Plus no mention of products coming from China and not Nextdeal shop will never order again nor recommend this site to anyone so sick of Companies who move out of USA to foreign countries just to save money and rip off our Country. Plus cannot find any way to contact these people

Thumbnail of user manut1
1 review
1 helpful vote
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July 27th, 2020

Delivery and tracking of product was fast and trouble free. The Sensor motion security light has been a very good purchase enduring a stormy wet baptising.
Cheers

Thumbnail of user laurav45
1 review
2 helpful votes
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August 8th, 2017

I am so disappointed with the product and service. After 4 months of being charged, customer service acknowledged that it was never shipped. The representative said she agreed I was due a refund and would forward it to her supervisor. They then shipped one the next day instead. As it was intended as a gift, I had to purchase something else as the birthday was long past. When the 2nd order finally came I was disappointed yet again. It is garbage and I wouldn't pay $2 for another.
The solar birdbath doesn't hold a charge and must me kept in the sun to operate meaning no shade or night use. After using it, it needs to be relocated so as to not get any sunlight or the motor will burn out.
I also inquired to a charge on my credit card from January by NextDeal and they have yet to respond. I am not willing to send this back unless I get a full refund and postage to mail the package.
This is the worst online shopping experience that I have ever had.

Thumbnail of user jamesc389
1 review
0 helpful votes
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January 4th, 2017

Ordered 2 star globes for Christmas for my Granddaughters & both didn't work. I wrote to ND to let them know, no response.The other day I sent another email to let them know that the globes didn't work. I got a response saying they were sorry, but the warranty ran out, but they will credit me with a 25% discount on my next purchase with them. Like I would ever do business again with this company.
STAY AWAY From NEXT DEAL!

Thumbnail of user karlm84
1 review
0 helpful votes
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August 28th, 2018

We bought 2 sets of dandelion solar LED lights. Strung them up, and they worked for the first night. Second night wouldn't work. Tried every possible configuration to ensure they were getting proper charge. One set has never worked again, while the other sporadically works for no apparent reason. Tried to get refund. They asked me tif I wanted a replacement... UM NO, I'VE WASTED ENOUGH OF MY TIME ON YOUR JUNK. They continue to give me the run-around and their last e-mail basically threatened if I don't send them pictures (wasting more of my time) they want me to ship the package back to China. Obviously they know I am not stupid enough to pay for shipping back to China for $40 in lights. This company is pathetic.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Karl!
Thank you for your review, we take it very seriously.
We always strive to improve our services and are always looking for ways to better our customer's experience.
Our customer service is only asking for the pictures so you won't have to return the item to us.
When we can verify the faulty product, a refund or replacement can be arranged.
We think this is the easiest way to check if a product is faulty without a return to our warehouse.
We hope you understand our point of view as well.
Should you need further support in this case, please contact us at returns@nextdealshop.com

Thumbnail of user katiem226
1 review
2 helpful votes
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January 1st, 2019

Everything ships from China even though they don't tell you that up front. They LIE about their ETA dates & will NOT refund your money if you don't receive your items. I've waited over a month now & still haven't received my items. They sent me a tracking ## but wouldn't tell me who the shipper was so I couldn't even track it. Now they won't even respond to me. They said my stuff would be here by XMas (ordered 12-2) it's now 1 month later & NOTHING!

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Katie,
Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.

Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!

Thumbnail of user jimih2
1 review
2 helpful votes
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December 23rd, 2016

I placed my order on December 10th.

My wife placed another order on December 13th.

Neither of us have received a tracking number for the package.

Neither of us have received the shipment.

I submitted an inquiry on your website several days ago and I have not received a response.

It is 2 days until Christmas and our little tikes are going to be very sad if they don't get a present.

I am very disappointed...

Regards,
Jimi

Thumbnail of user mariao179
1 review
0 helpful votes
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January 4th, 2020

I'm so happy with the Solar Fountain that I purchased from NextDealShop. Have some issue with my Mailing address and they ring me to make sure they send it in my Right address. So happy with Customer Service.

Thumbnail of user susand174
2 reviews
1 helpful vote
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July 18th, 2019

I bought the mini weed trimmer, it's a piece of garbage. Does absolutely nothing. I emailed them that I want to return and they asked for a video showing what the problem is. I replied I'm not taking a video this product does not do what you claim it does. Still no reply and I doubt I'll get my money back. HORRIBLE CUSTOMER SERVICE.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Susan,

Thank you for your review.

We would like to apologize for the experience you have had with us so far.
Our customer service replies to all messages within 24 hours, and we know they are currently assisting you with your case.
The reason we ask for the video, is so we can see the issue with the product without the need of you needing to return anything to us.
By simply sharing a video with us, we can see the issue and directly offer a solution.
This is the quickest and most direct way we can offer to assist you.

However, if you do not wish to take a video, you would have to return the item to us for inspection.
Once our team verifies the issue with the unit, a solution will be provided.

We hope you can understand that our customer service team offered you the quickest way to solve the issue.
They will be with you every step of the way to assist you in this situation.

Again our apologies for any inconvenience.

Thumbnail of user ralphl77
1 review
1 helpful vote
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December 10th, 2018

I bought 3 strings of snowfall led lights. I hooked them all together then plugged them in. They wouldn't light. When I unplugged them one of the plug spades fell off. I put one of the other plugs on and they still didn't light. I tried plugging just one string and it worked. When I plugged the other two into it, it quit. I unplugged the last string and it still wouldn't work. I tried switching the polarity of the string plug by rotating it 180 degrees. It worked. I plugged the final string in and it quit again. I switched the polarity and they all worked. There were no markings denoting polarity on the plugs. If I wasn't used to working with electricity I probably wouldn't have thought of switching polarity. They need to mark the terminals + and -.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Ralph!

Thank you very much for this review.
This really helps us to make improvements to the products we sell.
I'll be sure to pass this along to our product team who is in direct contact with the factory.

We hope after installing them successfully, you are enjoying your lights!
We'd love to see you again on our website ;)

Thumbnail of user julies427
1 review
6 helpful votes
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July 29th, 2018

We bought 4 Solar-Powered Glass Brick Path Light within weeks the first one failed after 2 months - the second and within 4 months the third failed. When I wrote to the supplier they said they were out of warranty. The Solar-Powered Glass Brick Path Light are very expensive and very poor quality. Dont waste your money.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Christine!
Thank you for your review, we take it very seriously.
I would like to point out that we mention our warranty terms on our website.
We do stand by the products we sell and are careful with the suppliers we use.
When a product does not pass our quality control, it is sent back to the manufacturer.
Sadly, as happens with any product, defects occur once a product is in use.
We apologize for the inconvenience this has caused you.
We would like to offer you a gesture of our goodwill by offering you a discount on our website.
Could you please contact out customer service? info@nextdealshop.com

Thumbnail of user sn52
2 reviews
6 helpful votes
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July 5th, 2018

Bought a piece of sh*t string of solar lights for $25 which did not work. I contacted them repeatedly, and they eventually responded with a copy of the manual. REPEATEDLY. As if I'm such an idiot, I don't know how to flip on a switch and place lights in the sun for eight hours. They kept telling me over and over what I was doing wrong. Durrrrr. Of course, by the time the warranty expired (60 days), they offered me 20% off my next order. I'm spending the morning online finding every possible site to bad mouth this BS company! DO NOT ORDER FROM NEXT DEAL SHOP!

Thumbnail of user jeanf497
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

I like the solar lights for outside- the path flat discs work well- plenty of light - 1 arrived cracked. The wine bottle lights look cool -bought 2,1 wire is broken so it doesn't work

Tip for consumers:
Mostly good stuff. Some arrived broken, but I usually love their products - for the price.

Products used:
All except Christmas lights- will use next year

Service
Value
Shipping
Quality
Thumbnail of user lisam381
1 review
1 helpful vote
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January 5th, 2017

I ordered a constellation night projection lamp for Christmas on December 6th. Received the tracking number the next day and it said it may take longer than usual because of the Christmas rush. December 28th I still hadn't received it and sent an email same day. Received a response with the tracking number again. It said to contact the courier, and to wait for a few more days to see if it arrives. I did and the item was unable to be tracked and a week later I still haven't received it and the tracking information hasn't changed. Sent another email yesterday, Jan 4th - came back with the same email response I received the first time. I'm going to contact my bank to see if they can get my money back and I'll also be contacting the BBB and AG's office.

Tip for consumers:
DON'T!

Service
Thumbnail of user sadiet23
2 reviews
0 helpful votes
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December 2nd, 2022

Excellent service, accommodated no issues, prompt great product. Responded immediately when had after purchase query she was lovely and efficient and courteous Thank you.

Tip for consumers:
Excellent after sales service did not realise I had made a mistake and she accommodated immediately. Product quality awesome

Products used:
Lighting all of them

Service
Value
Shipping
Quality
Thumbnail of user laurelr71
1 review
0 helpful votes
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November 1st, 2022

Very pleased and satisfied with the chicken sitter gift for Daughter got Christmas she loves chickens
Quick delivery. Will be a returning customer for more deals.

Products used:
Garden. Sitting dhicken

Service
Value
Shipping
Quality
Thumbnail of user colleent52
2 reviews
0 helpful votes
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December 3rd, 2019

I purchased two sets of the side window shades, these arrived promptly and well packaged but, unfortunately, they are too small for my car windows.
Hopefully I can return them for a refund.

Thumbnail of user paulc271
1 review
5 helpful votes
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March 4th, 2017

Delivery took close to a month when I paid gor 3-4 day shipping. The product who shipped directly from China the quality was very poor and would not function. Don't throw your money away!

Thumbnail of user davidb1868
1 review
0 helpful votes
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December 1st, 2018

The lights I ordered have been working great outside in -15 temperatures. They certainly don't look like much when they're off but are beautiful when on. I haven't tried to timer mode yet.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear David,

Thank you so much for your positive feedback.
We look forward to seeing you again on our website.

Thumbnail of user lisav56
1 review
3 helpful votes
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February 25th, 2017

Bought stocking hats with speakers inside. 2 never worked. When I tried to exchange or return they told my my warrant had expired. Stay away from this company!

Thumbnail of user billyk25
1 review
3 helpful votes
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December 29th, 2017

Purchased LED fall lights did not work when connected very poor fitting. Customer service non-existent.Don't waste your money Do not buy from these people

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At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...

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Thumbnail of user thomasb540
NextDealShop C.

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