• Next Deal Shop

Next Deal Shop

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Overview

Next Deal Shop has a rating of 3.2 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 15th among Discount Shopping sites.

  • Service
    67
  • Value
    65
  • Shipping
    68
  • Returns
    25
  • Quality
    66
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
55
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How would you rate Next Deal Shop?
Top Positive Review

“LED lighthouse”

Corinne L.
7/30/23

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Top Critical Review

“Beware of this company.”

Kris D.
12/13/20

Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug. I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items. The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time. All in all... poor quality goods and abysmally inadequate understanding of customer service.

Reviews (547)

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Reviews that mention popular keywords

customer service (85) deal shop (50)
Thumbnail of user billyk25
1 review
3 helpful votes
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December 29th, 2017

Purchased LED fall lights did not work when connected very poor fitting. Customer service non-existent.Don't waste your money Do not buy from these people

Thumbnail of user natec13
1 review
0 helpful votes
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September 14th, 2017

We just moved, so I bought a few things from them for our new house. The quality is very impressive, and shipping is fast. They are truly a store one can trust.

Service
Value
Shipping
Returns
Quality
Thumbnail of user graemeg13
1 review
0 helpful votes
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May 30th, 2020

Continue to receive interesting and different Solar lights to enhance an already impressive display.
No problem with any order or purchase very pleased

Thumbnail of user joed163
1 review
2 helpful votes
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July 5th, 2017

I bought their solar powered motion sensor security light last month. I gotta say, it's very amazing! Put it over my garage and it's working great! Definitely considering ordering more.

Thumbnail of user jayneh70
2 reviews
0 helpful votes
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December 25th, 2020

If you would like some awesome lights to brighten up your yard or home, I highly recommend buying from the Next Deal Shop. I love there products.
Thank you Jayne

Tip for consumers:
Really don't have much of a tip other than I love there products

Products used:
Lights, n other things

Service
Value
Shipping
Quality
Thumbnail of user monicap242
1 review
0 helpful votes
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October 26th, 2020

I bought 2 teardrop solar powered lights. Worked fine for a couple weeks, then they both take turns not working. Strangely, if I touch one it will start working.

Thumbnail of user wendyb67
2 reviews
2 helpful votes
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December 15th, 2016

I ordered Dec 1 as it was a x-mas present. I have received no expected time of delivery, no ship by date, nothing that says it has been shipped and when I call the company they are unreachable because of systems no set up yet. Can we say SCAM? I was yet another sucker that fell for something. Thank God for Paypal for which I have opened a case and WILL get my money back. DO NOT BUY FROM THIS SHAM SELLER!

Thumbnail of user forestj1
1 review
1 helpful vote
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July 25th, 2017

The nextdeal shop customer service did a good job, i'm would like to give you a good feedback, for answering all of my questions, and solvimg my problems. By the way, the fountain wroks pretty well. The shippment takes 8 days.

Thumbnail of user jannab1
2 reviews
2 helpful votes
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June 14th, 2017

I should've read reviews first before ordering solar fairy lights and a bird fountain kit. Like so many others, I've been kept waiting over three weeks for my order which has already been charged to my credit card. Customer service finally gave me a USPS tracking number which leads me to see that the item is awaiting shipment from a facility in China. Uh-huh! It takes three weeks to package an order? I'm told that there a slow down in customs because of volume of orders and that I must be a little more patient. The "courier" is the problem, they say. Anyway, I'll give them 24-hours to show via USPS tracking that the order is en route to me. If not, I hope my credit card company will be able to get me a refund. And, I will keep a very very close eye on that card to be sure no unusual activity is happening on it, either. BE WARY OF THIS COMPANY. SHOP WHERE YOU CAN TRUST THE SUPPLIER.

Thumbnail of user reef1
1 review
0 helpful votes
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November 30th, 2020

Ordered a solar water fountain and I'm not disappointed. It works well with a choice of nozzles and delivery was quicker than I expected, especially in these times.

Thumbnail of user caroll191
1 review
10 helpful votes
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February 28th, 2018

Ordered and charged my card the same day. Email stating tracking number to follow. That was more than a month ago and three emails I sent with no response. DO NOT PATRONIZE THIS COMPANY! Read the reviews [i wish I did BEFORE I ordered).

Thumbnail of user debbyd18
2 reviews
6 helpful votes
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March 23rd, 2020

This is the third order I've placed for these solar cups. My family and friends have been equally captivated so I've bought them as gifts. Love these!

Thumbnail of user stephenh1765
1 review
0 helpful votes
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June 20th, 2022

I ordered these glow in the dark "pebbles" for a path at my cottage. They arrived before the estimated deliver date. They work as advertised. I'm going to order more for another area.

Service
Value
Shipping
Quality
Thumbnail of user susanr198
1 review
1 helpful vote
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November 28th, 2017

I have been trying to return an item since it was delivered and they do not answer my emails or contact on their page. I would not advise anyone to use this company/

Thumbnail of user belindas16
1 review
3 helpful votes
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January 11th, 2017

I placed an order on December 12 and haven't received it yet as of Jan. 11th. I contacted company by email which is the only way you can leave a message. They responded that it was held up in China. They have already billed by credit card and received their money. Still no response from them. DO NOT BUY FROM THIS COMPANY. GOOD DEALS = NO PRODUCT. Would give them a zero star if available.

Thumbnail of user chloeh21
1 review
0 helpful votes
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August 18th, 2017

I wasn't sure what to expect, especially after reading several negative reviews. I am glad I purchased this little pump nevertheless. I bout it together with a birdbath to use as a little water feature. As soon as I took the protective foil off the item it started up. Inside the house, no direct sunlight. As soon as I stepped outside I had to actually turn it upside down because I didn't want the pump to drun dry/without water. The second I put it in water, the pump worked. It worked so well I had to take the nozzle off because the water was shooting up too high and outside the water bath. (Without the attachment nozzle water comes up a couple of inches and is perfect for the birdbath).
Time will tell if the pump will continue to work as great as it does at the moment, but for now I am super impressed with it

Thumbnail of user nancyl855
2 reviews
0 helpful votes
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June 27th, 2020

This is my second one of solar lighted hummingbirds first one got over 2 years ago still working perfect haven't even had to change battery. Now I have 2 on my porch and one for a gift

Thumbnail of user gleniset
1 review
1 helpful vote
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March 18th, 2020

I find the identity theft protection stamp excellent and when my friends saw it they asked me to order them one. So all up I think I have ordered 4. Love it

Thumbnail of user milkshakem
1 review
5 helpful votes
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July 14th, 2018

Ordered items, received items, items were not what I expected. I emailed for a refund and received a detailed reply with instructions to send products to CHINA at my expense. I live in Canada. When I questioned where their head office is located, and why I had to send items to China, there was no reply. Repeated contact attempts went unanswered. It will cost me more to return the items than it did to purchase them.

DO NOT BUY FROM THIS COMPANY

Thumbnail of user robine27
1 review
5 helpful votes
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November 21st, 2016

I ordered 4 items! They took my money! No items have been received! No redponse to my email! I get a generated redponse that they will answer within 48hrs. That was Nov14! Today is 21st! 3emails same answer! This place takes your money! Dont buy anything from them!

Thumbnail of user theresah591
1 review
1 helpful vote
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October 2nd, 2020

It's perfect! I love it. Adds just enough ambience lighting. I chose standard shipping and it did take about 27! Days to get here, I live in Virginia, so I'm glad I was not in a rush for it.

Thumbnail of user senelc
1 review
0 helpful votes
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May 19th, 2019

Please don't buy anything from this site. The customer service is horrible. The product does not work and I haven't gotten my money back after I called to report the issue.

Thumbnail of user harrisonw20
Harrison W. – Next Deal Shop Rep

Hello Senel,

Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.

Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!

Thumbnail of user hopeg55
1 review
0 helpful votes
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October 5th, 2020

I had an issue with my order (damaged goods), but this issue was rectified very quickly and a new item was sent to me straight away. Overall a great shopping experience

Thumbnail of user margotw5
1 review
0 helpful votes
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March 21st, 2020

My package has not arrived. I ordered on February 28th and have spoken to Karen and Alice and they were not only rude and dismissive but also began copying and pasting the same reply to me when I asked for a refund (as my package has not arrived and it has been a month). The last time there was tracking information was on March 4th. So there has been 16 days of no updates but they say that I should wait a week to see if it comes and then get back to them. Also the package has crossed the border and is lost in a nearby city. I am very disappointed and frustrated and have NEVER had service like this before. I have asked for a refund and to speak to a manager three times and have been passive aggressively dismissed by staff. DO NOT USE THIS COMPANY IF YOU REQUIRE YOUR PACKAGE TO ACTUALLY ARRIVE. Just stick with amazon, you can actually trust them and they have customer service that cares. Horrible horrible experience.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Margot,

First of all thank you for your feedback,

We are truly sorry that you have experienced this service with us, normally it will take around 8 - 14 business days to be delivered, however sometimes due to unexpected situations the courier might delay a bit for the delivery time, please do not worry. We will make sure to assist you as soon as possible and have your problem resolved.

Related to our customer service team, we will make sure to take your feedback and make sure to improve our services, your feedback means a lot to us.

We apologize for any inconvenience caused, if you need further assistance, please do not hesitate to contact us.

Thumbnail of user theodoreb71
1 review
1 helpful vote
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January 9th, 2020

Forced to send video of lights "not working" - this is extreme stupidity and should be eliminated.
When I tell a vendor a product does NOT work that is sufficient when the product is returned.

NOT FOR THIS OUTFIT.
SAVE YOURSELF A NIGHTMARE... DO NOT BUY FROM THEM.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Theodore,

We are truly sorry to hear that you are having problem with your product, however our customer service is doing their best to support you.

Normally when there is a warranty situation, a customer would return the product to the store or manufacturer for warranty service (at their own expense).
This process usually takes a few weeks on average before any repairs are made or replacements are issued.
We on the other hand, offer a different service option, that avoids long waiting times and could avoid the need for returning anything to us.

We hope you understand our point of view and are willing to work with us to resolve your case.

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At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...

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Thumbnail of user thomasb540
NextDealShop C.

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