• Bookmark

    NFL

NFL

Is this your business?
Write a Review

Overview

NFL has a rating of 1.3 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NFL most frequently mention credit card, customer service, and thursday night problems. NFL ranks 141st among Football sites.

  • Service
    46
  • Value
    47
  • Shipping
    26
  • Returns
    34
  • Quality
    41
Positive reviews (last 12 months): 10%
Positive
1
Neutral
0
Negative
9
View ratings trends
9
See all photos
How would you rate NFL?

Reviews (165)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user rmiller32053
Tennessee
2 reviews
0 helpful votes
  • Send Message
November 17th, 2024

I read a article about kneeling during the National Anthem yesterday. The nfl seems to think that all Americans, except for 30 million, believe that this is what Americans want. This last election shows that the majority of the people love this country. I quit watching, betting, and buying merchandise when all this started. Also, from what other people tell me, the officials are deciding many games. I was fortunate to watch the first superbowl, while in my teens, all the way up until 3 years ago. That's when I quit watching the nfl. I'm definitely not alone in how I feel. They are no longer a game for all Americans. Congress should make them subject to the antitrust laws like every other business in this country is.

Products used:
Hoodie

Service
Value
Shipping
Returns
Quality

Date of experience: November 17, 2024

Thumbnail of user timp1578
New Hampshire
2 reviews
1 helpful vote
  • Send Message
December 1st, 2024

NFL used to be fun to watch. It's really not worth the money now. I've been a fan for 40 years and it's changed to corporate greed. I'm really liking college football better.

Date of experience: December 1, 2024

Thumbnail of user brianp1578
Washington
5 reviews
12 helpful votes
  • Send Message
January 11th, 2025
• Updated review

STAIGHT UP BULL$#*! THAT WE HAVE TO PAY TO WATCH A PLAYOFF GAME ESPECIALLY A RIVALRY LIKE PITT/BALT! YOU PEOPLE REALLY ARE GREEDY $#*! BASTARDS! $#*! YOU $#*!S!

Products used:
Screw the nfl

Service
Value
Shipping
Returns
Quality

Date of experience: January 11, 2025

Stupid $#*!
October 23rd, 2023
• Previous review

Who $#*!ing cares about Taylor Swift?

Date of experience: October 23, 2023

Thumbnail of user steves4306
North Carolina
1 review
0 helpful votes
  • Send Message
October 11th, 2024

I wish it were possible to give less than one start, as NFL.com is horrible across many dimensions. We canceled this product last year as it did not meet any of our desires. We could only watch a few games on our phones only (no casting).

The real problems came many months later when they charged my credit card out of the blue for $53.61. This could have been handled easily if you could talk to someone, but there is no phone number to call and any numbers you find online simply tell you to refer online. I finally emailed them, and someone responded with a general response to log into my account and deal with it there. The problem is we have no account as it was canceled. We also have no receipt that they wanted because they billed out of nowhere with no receipt.

Tip for consumers:
Organization sucks

Products used:
nfl.com briefly

Service
Value
Returns
Quality

Date of experience: October 11, 2024

Thumbnail of user danalynsmith2
Illinois
1 review
0 helpful votes
  • Send Message
September 6th, 2024

Does the NFL not already make enough money that they have to sell a game to Peacock and shut out everyone including the NFL pkg. That is complete bull$#*! that we would have to subscribe to a completely different streaming service to watch a damn game. That is just corporate America selling out!

Date of experience: September 6, 2024

Thumbnail of user deee111
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
January 29th, 2024

So I have bought each month NFL Plus premium and it's always worked, but this month the app has not worked.

Anyways, I renewed subscription on January 2. Since then I have had so much trouble and I can't even watch any games!

I contacted the company they told me to delete app and reinstall and clean cookies and I verified to them my device was completely compatible with the app.

I tried everything they said and no luck. I have sent message after message and now I just want my money back. I been ignored. I'm a very unhappy customer. Bad business. They steal money..

Date of experience: January 29, 2024

Thumbnail of user rickir17
Indiana
1 review
2 helpful votes
  • Send Message
December 31st, 2023

So now that we have all watched the lions and cowboys play and watched the ref make one of the most controversial well hell outright just cheating, rigged, etc…. I would say football was a place to escape all the crap but not they have tried to bring politics in it and now they jus straight up cheat and make it the way they want the outcome same with our lives in everyday to dos.

Date of experience: December 31, 2023

Thumbnail of user crystalh845
Tennessee
1 review
0 helpful votes
  • Send Message
January 13th, 2024

As fans we helped make the NFL what it is now we can't even watch the games!Seniors don't matter to ya'll!Any age no game for you, sad!Sad sad!Disappointed that ya'll don't care!Only out to make your money!Screw the fans

Service
Value
Shipping

Date of experience: January 13, 2024

Thumbnail of user mikrosoftsuksdabig1
Texas
6 reviews
2 helpful votes
  • Send Message
January 13th, 2024

It is all about the money. Football is just a business not a sport. Greedy owners and greedy players are paid by corporations that can't pay their workers a decent wage and stupid fans foolish enough to pay ridiculous prices for tickets, parking, concessions and all the other junk one can buy.

They are losing their fan base. History does not seem to register with them. The NFL tried to air a playoff game that wasn't on free over-the-air broadcast television once. It was the lowest rated playoff game in six years. But the cementheads at nfl central think that enough people will stream peacock so the dolphins chiefs game was not televised on broadcast tv.

I have not spent a dime on the nfl this century. I would suggest to the rest of you to do the same from now on.

Tip for consumers:
nfl sucks and other major sports are not any better.

Products used:
none

Service
Value
Shipping
Returns
Quality

Date of experience: January 13, 2024

Thumbnail of user pabloe46
Massachusetts
1 review
0 helpful votes
  • Send Message
January 13th, 2024

I can't believe you privatized a playoff game. NFL sucks, I have no further interest in football. Having been fan since before the Super Bowl, you cowered to big money interests to make them wealthy and block us from watching a game which have been televised on a local station. If I was in Miami or the home teams area I would be even more pissed. SCREW THE NFL.

Tip for consumers:
no

Products used:
shoes

Date of experience: January 13, 2024

Thumbnail of user kayrod44
Texas
1 review
0 helpful votes
  • Send Message
September 16th, 2023

I havent been able to use this product and even asked NFL to check and verify. No customer support, even the phone number they listed just pushes you back to their website.
I submitted a ticket online and I keep getting an automated response, seems like a bot to with a name on it. I keep asking for a response on if they will refund.
Ive now paid $200 for nothing. SCAM!

Products used:
NFL+

Date of experience: September 16, 2023

Thumbnail of user mem5361
Florida
1 review
0 helpful votes
  • Send Message
January 14th, 2024

If the NFL pulls another stunt with selling game rights to any other play off games I will stop watching football. Roger stop being money hungry. Mark in Tampa

Date of experience: January 14, 2024

Thumbnail of user bg305
North Carolina
1 review
0 helpful votes
  • Send Message
December 23rd, 2023

I am done with the NFL. I paid for Sunday Ticket and I can not even watch the Bills game because they put it on Peacock. Are you Fing kidding me. I loved watching NFL, but I am done, never Sunday Ticket, dropping Prime. Such a jobe.

Service
Value
Quality

Date of experience: December 23, 2023

Thumbnail of user ryank154
Texas
1 review
1 helpful vote
  • Send Message
September 30th, 2018

Not even competent enough to build a decent website, how much is the NFL worth? Also no other major sports association would ever force their fans to watch advertisements instead of an overtime game, just goes to show its more corrupt than the federal government.

Date of experience: September 30, 2018

Thumbnail of user eggt
California
1 review
3 helpful votes
  • Send Message
July 6th, 2013

Okay, so the NFL actually thought it was a smart design idea to not have "Schedule" as a top level navigation link? Seriously? I see "Events" and then they have schedule sub-nav options, but none of them are week-to-week schedules. Brilliant!

Perhaps a few usability tests are in order NFL.

Date of experience: August 27, 2012

Thumbnail of user miket615
Colorado
1 review
0 helpful votes
  • Send Message
October 6th, 2019

No top bar for team scores, slow to load, full of glitches. I have not used nfl.com for the 19/20 season. I'll just google my team's score and get all the info I need. Multimillion dollars here at work:-p

Date of experience: October 6, 2019

Thumbnail of user judyj189
Missouri
1 review
2 helpful votes
  • Send Message
March 22nd, 2020

I ordered 10 Superbowl shirts just after the game. Weeks later still no deliveries. On March 4,2 still not delivered. Can't trace b/c of their site not working. All shirts were 1 to 2 sizes too small. At that price returns should be free not $9.90 each. Replaced by better quality ones at Walmart for $14.99 not $31.99. When I called to complain they said they had had not other complaints... BS By the was there is no reviews on their site I could find.

Date of experience: March 22, 2020

Thumbnail of user tyt4
Washington
1 review
1 helpful vote
  • Send Message
December 22nd, 2013

I ordered a jersey for my son xmas present, being told that it would arrive before xmas. I then find out through tracking it wont get here until the day after. Call them to find out what happen and I just got a im sorry excuse. I wont ever do business with these ppl again. They had 2 weeks advance to deliver. Pathetic.

Date of experience: December 22, 2013

Thumbnail of user joshwag
New York
1 review
3 helpful votes
  • Send Message
December 23rd, 2014

I ordered a Christmas gift with 2 day shipping, 14 days later they forgot to send it? They have no phone number and only auto respond to emails I know they are busy but I've never been more disappointed in a $159 online purchase! After a two hour chat session with a customer service representative (mostly loading/ disconnecting) she offered me $10 in store credit pending extra shipping costs! I have waited 13 days for a $159 two day product, why would I ever enter my credit card info on this site again?

I think they order from the bootleg Chinese websites and then ship.

It is more time efficient and cost efficient to order from sites over seas where they do not even speak English! Oh yah Seng Hi Yung A Fu also will email you with a valid tracking number!

Save hundreds of dollars and time/patients and order DIRECT from nike in china!

Date of experience: December 23, 2014

Thumbnail of user jakem7
New York
12 reviews
38 helpful votes
  • Send Message
September 11th, 2011

NFL.com – Arguably, this sport may have the toughest and meanest son of guns out there. You would probably see hockey players throwing punches at each other but what if these guys did the same without their helmets on? One player will probably go down for the count.

I love this sport. I also love wearing the gears, it makes me look bigger. Heh. As for the site, honestly, they all look like the same to me. Just like NBA.com. I often have game scores on the watch as well as any developments in the league. Another 5 stars for their site.

Date of experience: September 11, 2011

Thumbnail of user jimandcolleena
California
1 review
4 helpful votes
  • Send Message
October 11th, 2017

I watch the NFL to see football not a bunch of people expressing their political views. If you can't stand for the anthem I'll go play golf. I won't be watching any commericals and for sure not buying any gear at Christmas.

Date of experience: October 10, 2017

Thumbnail of user dereks441
Michigan
1 review
0 helpful votes
  • Send Message
December 21st, 2021

Yes I get it the NFL is great but the offciating is horrible. Yes I get it it's hard but they should be fired every game I watch the refs don't call anything on one team and calls all the penalties on one team and that's not shown on paper tye 2021 packers should of lost at least 3 more games entering week 16 but due to the officiating and them getting all the calls they won all those games by having only 2 penalties and the other team with like 12 pretty lob sided. Yes I am just a fan and want to see the players do well and win it's the same teams that are getting screwed over by the calls. Yes we do need the refs in the NFL to make the game better but it's still horrible. One last thing I am watching the bears vs Vikings game week 16 and the Vikings have pushed and punched them all game and the bears make own tiny push and guess what penalty on the bears. On recommendation is the unnecessary roughness call should be able to be reviewed and those tiny fights to see who started it.

Service
Value
Shipping
Returns
Quality

Date of experience: December 20, 2021

Thumbnail of user neworleansd
Louisiana
54 reviews
123 helpful votes
  • Send Message
September 11th, 2012

If you don't mind a colorful flash site with webpages that load slowly with lots of bells and whistles, this site won't bother you. But trying to navigate the myriad of features, shops, contests, videos, and articles can be a challenge even for the most patient of visitors. Only visit if you can defeat the urge to not just forfeit your time.

Date of experience: September 11, 2012

Thumbnail of user dennisw86
Oklahoma
1 review
2 helpful votes
  • Send Message
November 5th, 2017

I used to enjoy checking the online play by play for my favorite teams, but now if takes forever, if I can get it at all. The box for inquiring about live play comes up quikly, since they want you to sign up. But it takes forever for the scoreboard to come up. Nfl.com used to be a lot better.

Date of experience: November 5, 2017

Thumbnail of user normand60
Virginia
1 review
1 helpful vote
  • Send Message
October 9th, 2019

So, the nfl auction site is really neat, however when you purchase something for over $1000 you might want to get something in return your proud of. Their is a ticket package for a patriots game that comes with an autographed picture of tom brady, that says slight smudge... SMH! LOL! Cmon NFL you cant come up with a nice autograph of brady that someone can proudly show in his/her house and say i got this from the NFL? This is just plain ridiculous! I am the first person to give to the different charities that deserve but to put something like this up is just plain ridiculous. I know some would say its for charity so what are you complaining about... and i get that, but it is just the point and shows how the business of the nfl actually operates and cares about their fans. I guess all I am really saying is how about showing some appreciation for the fans that support your business instead of taking advantage of them every chance you get...
Thanks for listening to my rant and I have got to say good luck to the future of the NFL, especially if you keep giving sub par product ON and OFF the field.

Date of experience: October 9, 2019

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

The official source for NFL news, video highlights, fantasy football, game-day coverage, schedules, stats, scores and more.

How do I know I can trust these reviews about NFL?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about NFL?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business