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    Nihao

Nihao

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Overview

Nihao has a rating of 4.0 stars from 1,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nihao most frequently mention customer service, good quality, and next order. Nihao ranks 3rd among Discount Jewelry sites.

  • Service
    634
  • Value
    624
  • Shipping
    628
  • Returns
    512
  • Quality
    614

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
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702
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How would you rate Nihao?
Top Positive Review

“Loved my purchases”

luz G.
2/13/22

Loved my purchases they ship right away once complete you always get your order. Everything nicely packaged and so beautiful. They Respond back when asked anything thru WhatsApp never had no issues. I have done like 6-8 purchases from Nihaojewelry love there jewelry

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Top Critical Review

“Learn to spell!”

Christine Z.
6/12/24

Your descriptions on your site are so badly written they are laughable! Misspellings abound, which make me wonder if the items are any better than their descriptions. Maybe you should hire someone with a decent command of the English language, since you seems so eager to break into the US Market.

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Reviews (1,010)

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customer service (80)
Thumbnail of user catherinez110
Illinois
3 reviews
0 helpful votes
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October 7th, 2023

Everything I order is even prettier than the pictures online. Top of the line products at the most reasonable prices I've ever seen online. I am so elicited to get my next order of keychains can't wait

Tip for consumers:
Best prices I’ve ever seen online and top of the line products you ll love

Products used:
Christmas stuff and brouches and keychains

Service
Value
Shipping
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Quality
Thumbnail of user yaisellef
Puerto Rico
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

Recently I started my jewerly online boutique, I did my firsts orders to Nihao. The overall service, the quality of the products and the customer service are excellent. Orders arrive even early than expected. Im very happy with them.

Service
Value
Shipping
Quality
Thumbnail of user ninnar
Guatemala
1 review
1 helpful vote
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June 1st, 2021

I liked the product quite a lot, the quality is fine, only as an opinion I would like the products that are not in stock to be removed from the list of products or not be shown so that one does not get illusioned with the purchase. Otherwise everything is fine.

Tip for consumers:
Choose the product you want and ask if it is in stock so that your budget is not affected.

Products used:
jewlery

Service
Value
Shipping
Returns
Quality
Thumbnail of user nealo17
Ohio
1 review
0 helpful votes
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November 23rd, 2021

My advisor is the best. The customer service is excellent. I can always depend on them to answer any quest. The price of the products are goods. I love Nihao Jewelry, with their help I have been able to start my store. I am delighted with everything I have ordered.

Service
Value
Shipping
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Thumbnail of user gabrielap78
Mexico
1 review
0 helpful votes
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June 9th, 2021

Nihao is an excellent platform where you can find jewelry and other accessories at great prices. It is an excellent place to starts a business without the need of large investments. The platform is very easy to use and contains sections to make it easy to search for products.

Service
Value
Shipping
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Quality
Thumbnail of user mariselad9
Mexico
1 review
2 helpful votes
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January 11th, 2022

It has been such a great expierence to work with them! Great quality products and great prices. Also they give you a lot of options for shipping which it is a great advantage. I love the company and their products!

Products used:
Earrings

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissar1365
Texas
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I bought some items on Nihao to gift and use for my little shop and OMG I absolutely loved everything, some items I kept to myself because I really liked them a lot. Everything was great quality, my overall experience was excellent and I will be ordering again! Love it!

Tip for consumers:
Enjoy!

Products used:
About 1/4 for personal use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sunes2
South Africa
1 review
2 helpful votes
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March 16th, 2022

First time we are trying the app, must say they where very fast with delivery. Another bonus is that they contact us on WhatsApp to make sure we can get in touch with them, which relieves lot of worries as other sites you never get hold of any one. Truly excellent customer service, as they respond emidiatly not letting you wait 24 hr later.

Products are exactly like images, which we are very happy about, as sometimes you don't know what you're going to get, but with nihoa you know what you see is what you get. Love that about them.

I also want to state the quality of the products are very well done, as nothing is crooked or half glued. Can see time is spend into detial, which I appriciate the most of all.

I highly recommend trying them, before missing the most amazing items you might actually need sometime in the near future.

Tip for consumers:
Always read before purchasing, to make sure you select correct sizing, luckily the rings where adjustable so had no problems with that.

Products used:
All of them as my clients are very satisfied.

Service
Value
Shipping
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Quality
Thumbnail of user aysua
Azerbaijan
1 review
0 helpful votes
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March 16th, 2022

I really love all products which I ordered from Nihao. I appreciate to deal with such kind of best team of Nihao. All services provided by Nihao very quickly and so professional. Thank you for your services!

Thumbnail of user siaf3
Hong Kong
1 review
2 helpful votes
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January 14th, 2021

When I purchased my first order I was a little nervous buying from a site I have never used. When my order arrived it was beyond my expectations in both quality and delivery! Not only was all the jewelry exactly (if not better) than it looked on the site but my delivery arrived in less than two weeks! Their costumer service is also great, very easy fast and helpful! Couldn't ask for a better experience. If you are looking to start your own business this is the best wholesale site!

Tip for consumers:
Buy more save more

Products used:
Jeweleies

Service
Value
Shipping
Returns
Quality
Thumbnail of user brendam1601
Mexico
1 review
0 helpful votes
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November 24th, 2021

My experience with Niaho is completely perfect. The shipment always arrives on time, according to the estimate and the customer service is excellent, they always attend to my needs at any time. I fully recommend Nihao.

Tip for consumers:
Perfect value

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user jazminm34
Mexico
1 review
0 helpful votes
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March 24th, 2021

I've been purchasing about 1 year, I like all the products that have nihao and the prices are very cheap... The only problem is that the stock is not updated in real time and beacause of that sometimes don't sent all the products that you bought

Tip for consumers:
Is for retailers

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user fridaoq
Mexico
1 review
0 helpful votes
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October 7th, 2023

My costumer service always kind & enable to resolve any question. The answer is fast and a nice service.
She is always ready to help and clarify all my doubts, I think she enjoys what she does and it shows. She is kind, pleasant, intelligent and knows the company well, so she is the one to always help. Thank you!

Thumbnail of user carolinaf35
Mexico
1 review
0 helpful votes
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June 4th, 2021

I've been ordering sunglasses from Nihao and they are amazing! The costumer service is great and I really love the quality of the product and how fast it arrives! Totally recommended i loveeee this page

Tip for consumers:
The more you order the cheaper it gets!! Love ut

Products used:
Sunglasses

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottr1581
North Carolina
1 review
2 helpful votes
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October 5th, 2021

This company does not respond to most comments they told me their supplier was closed but they are the supplier. They told me before I ordered if I ordered before the timer then they would ship before their holiday and didn't, then they said it would go our on the 4th and still my order hasn't been picked now its the 5th and they tell me the supplier was closed until the 7th, it seems nothing they say is true

Service
Value
Shipping
Thumbnail of user lilyc92
lily c. – Nihao Rep

Sorry about that, do you contact your advisor? If she can't help you solve the problem, please email your order number to sales@nihaojewelry.co.uk or add this WhatsApp +86 15381023751, our service manager will get involved in your case.

Thumbnail of user alejandrap47
Mexico
1 review
0 helpful votes
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July 2nd, 2021

Thanks for your attentiom. Experiences gratefull. Love it all products I love all. The attention of your staff is incredible, they are always pending. Their products are of quality. Personally, I loved the attention of the person who was there during my purchase process. Always aware of me, I would like to continue shopping forever. Their products, apart from being cheap, are a super trend
Thanks

Tip for consumers:
Is perfect

Products used:
Accesories, brazaleta, rings

Thumbnail of user mosesr23
Ohio
2 reviews
0 helpful votes
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November 17th, 2021

I will be ordering from here again. Everything in the fine jewelry section is beautiful and the same as the pictures. Everything it's Ok, arribe early than the date estimated and the all products are the same than the photos.

Service
Value
Shipping
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Thumbnail of user kyleb458
Mexico
1 review
0 helpful votes
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March 30th, 2021

The best supplier of high quality accessories the most precious jewels on the internet All they need is to improve customer service In clothes they have medium quality and a high price although I do not know if it is because of the shipping rate to my country, but in jewelry I highly recommend it.

Thumbnail of user terrid291
Tennessee
1 review
2 helpful votes
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January 22nd, 2022
Verified purchase

I am so glad that I found this company. They have great products at reasonable prices. I will continue to use them as my wholesale supplier and would definitely recommend.

Tip for consumers:
Shipping can be very expensive.

Products used:
Jewelry

Service
Value
Shipping
Quality
Thumbnail of user emmam699
GB
1 review
0 helpful votes
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October 27th, 2022

Okay company with some good products. Takes a little while to wait for products and depending on the amount purchased sometimes there is an additional charge on delivery.

Thumbnail of user alejandral38
Mexico
1 review
0 helpful votes
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June 4th, 2021

Nihao has the best prices and services. They are helpful and answer all your questions and understand being anxious before ordering! The items are just as pictured and are perfect addition to any business and they arrive pretty fast too. My asesora is viví and she's the best!

Tip for consumers:
Be patient

Products used:
Headbands

Service
Value
Shipping
Returns
Quality
Thumbnail of user marciaw155
New York
1 review
0 helpful votes
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April 7th, 2021

I placed an order and was very surprise when my order was delivered in a timely fashion. The merchandises are great and worth every pennies. I will definitely, recommend my families and friends to Nihao Jewelry, and will be reordering in the near future.

Thumbnail of user tamil242
New Jersey
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

This was my 1st time placing an order with Nihao and I am pleased to say I was pleasantly surprised at the quality of the product. The pocketbooks were just like they looked on the website. The 1 thing I wasn't impressed with were the rings, they were not the quality shown on the website. But otherwise very pleased with my order

Tip for consumers:
I had a very smooth transaction it took them a minute to get my order out because they kept requesting proof of payment but once they got that they shipped my stuff out right away.

Service
Value
Shipping
Quality
Thumbnail of user sheliaw43
North Carolina
1 review
1 helpful vote
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April 23rd, 2021

My products were great quality & very affordable. I will definitely use this company to stock my store with items. Items were packaged well for safety. Nothing was broken. Thank you!

Tip for consumers:
Items are affordable. Quality is good. Shipping depends on your choice of currier. I choice UPS, my items arrived in 10 days. Items were packed well. Nothing was damaged.

Service
Value
Shipping
Quality
Thumbnail of user lo80
GB
1 review
0 helpful votes
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December 1st, 2021

Such a beautiful shoes I love it, amazing exactly like the picture, buy it guys you would not be let down, looks very expensive, can't wait to wear it omg omg!

Service
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From the business

Easy to one-stop shopping and wholesale jewelry from professional jewelry store nihaojewelry. Com. Get affordable jewelry at worldwide from wholesale jewelry supplier. No minimum order and fast delivery.

Company Representative

Thumbnail of user lilyc92
lily c.
Typically does not respond to reviews

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