Nihao

When I tried to order on this website, it said the payment did not go through but it was debited from my account ( usd 270). I emailed them and they ask for proof from the bank which I sent few days ago but I still did not get any response. I DID NOT RECEIVE THE CONFIRMATION NOR DID I RECEIVE A REFUND

I bought from them a few times, the quality of everything is amazing and their customer service is the best I've had with all the websites that I use! Would Definitely recommend you try them out!

Nihao has a great variety of things. They were good quality when I received them and the pictures of the products were pretty accurate. The price was good too of the items. The shipping was fast. It arrived in 10 days. Everything was in great condition. If things get out of stock they put credit in your account, which is nice. But, it would be nice if they had some stuff for tiny dogs. I saw that they had some dog bowls, but beds or outfits would be nice. The variety is great again. I checked to make sure it was a legit cite, and it is. I am glad I purchased gifts for my family and myself here. I will make more purchases. I liked the tabs from different cultures too. You get an idea where everything is from. The customer service is great by WhatsApp or call, but the chat doesn't usually work. I wish I got a few more warnings about when things would arrive, so I am not left worrying about when it arrives. But it went surprisingly fast, so I am happy. The quality of the items is good too. They could also have more angles and perspectives of each item they sell (ie: I ordered sword earrings, but when I got the package is when I realized I had to order each earring separately so I am glad I ordered 2 so I have 1 set), but otherwise the pictures are accurate for what they have. Maybe I just missed it on the pg. I'm looking forward to buying more. Thank you

Great quality and costumer service. They're always so helpful.
The only issue is that the shipping cost is very high but I am still happy to get back to them and order more.
I recommend.

I'm very happy with this company. They are fast, kind, you can trust in them and their products. I have a company and I sell this products and it was terrific

I received all the products according to my order and I'm satisfied and happy with all the products as it's according to my request and taste as expected. I encourage people to buy from them. Thanks

I love giant earrings, and the bigger the better. This site has a ton of them! I can't browse without finding ones I like, and they're all great quality!

This site is perfec to buy a nice jewelry, the prices are very good and the delivery it's so fast, if you want start your own business nihao it's perfect for you

I placed several orders with Nihao jewelry and my orders came quickly and were accurately fulfilled. Great customer service with a timely turnaround time in responding to questions.

Buyers beware, this company will give you good orders for awhile to build your percentage of savings up, and find a way to beat you out of your money (like 300.00)... Shadey

I like the site and the items, i tear them apart to use for crafting so the quality isnt an issue, selection is fantastic. But five weeks after the order was placed, tracking number they provided just says only "label created" with a "pending shipping date". They claim to have shipped the item some four weeks ago and the estimated delivery time has come and gone by several days. If the shipping information tracking doesnt get updated with a change of status after a month in a few days, i have no choice but to dispute the charge. Customer service says "to wait" with no specific instructions. ALSO, the item inventory i order in real time shows whats available when i place the order. I order accordingly and inevitably when I FOLLOW UP to check the order, many dozen items that were able to be ordered a couple days before, are "out-of-stock" and i receive a credit for a future order for what i was charged for, but wasnt in stock (this is illegal to charge for items never shipped) but it perpetuates repeat business when in truth, any economy of bulk ordering is lost just using the credit because shipping is so damn high it eats up the bulk of the credit.

I bought over 200 phone cases at wholesale costs. 62 of them were poor quality and would not be bought by any of my customers. Each customer service person would send me to another person to contact and it was like I was going in circles getting nowhere. Two of the contacts ignored my messages and the remaining hopeful one closed my refund request ticket to where I could no longer speak to them either. They said the cases weren't broken so they were normally not accepted unless broken but I could still send back... confusing. All I wanted was a return address to start process and refund for the 3 cases I never received but no luck. I now have 62 useless cases I cannot sell AND a credit to my NIHAO account for several cases they didn't have in stock during shipment. I don't want the credit, I want my money. Its so sad it came to this, the remaining cases are great! DO NOT ORDER FROM THIS CROOKED COMPANY, THEY DO NOT CARE ABOUT THE CONSUMER!

I made an order back in July for $214.
The package took over a month and half to get delivered only for FedEx to deliver to the wrong address. When I received the email with a picture attached of a box in front of a house that wasn't mine, I immediately contacted FedEx. Informed them I love in a building not a house and don't know where they delivered the package to. They told me they would ship it again. They delivered it to the wrong address again, that it was now considered a lost package and in order for me to get a refund, I would have to contact Nihao nd give them a case number provided by FedEx. Its been 2 months of going back nd forth and nothing. I work hard for my money. I've never dealt with people like this. They lies nd told me they spoke to fedex but when I called FedEx they said they closed the case because no one ever got in contact with them. I asked to speak to a supervisor or manager and lays get ignored or they change the subject. Why would I go back nd forth with someone for 2 months about something to get no results? The first picture under is where they delivered, the second is where I actually live. How do I go about getting a refund?

You have to becareful when you purchase stuff with this company and the item out of stock. They charge but they don't refund you correctly the shipping and handling.

I ordered scrunchies. They were of nice fabric I really liked it. I just received one piece a little off shade but I can understand it happens. Otherwise everything was good.

I received a refund for items I did not receive but, they were unable to provide necklace measurement info and nor were they able to provide necklace plating information.

I ordered a lot and i am always happy. Good and nice Team, fast delivery, good Jewelry and quality. I always have a good feeling when i place an order.

None of the photos showing is what it is

To give an update on this transaction I lost my money I asked to replace the garments I did not receive an answer and suddenly they closed my case... 147.33 thrown away I cannot use the garments they turned black and what is described on your page does not It is the final product... update January 7 2022 do not buy here

Would like to have given a good Reviews but I lost my money to start I understand the time is long... but it is not sad the jewels arrived some blackened rings that were not like in the photos very thin chain with broken links in addition to sending many writings To find a solution they closed the case without giving explanations and without solving... I lost the money, it only remains that my credit card can help because I have all the merchandise turning black without being able to use it ready to send to Nihao... I asked them to Nihao that they return the money and nothing now they ask for a good review if they want photos let me knowto give an update on this transaction I lost my money I asked to replace the garments I did not receive an answer and suddenly they closed my case...

I absolutely can NOT believe that Nihao Jewelry still hasn't gotten the PHYSICAL address issued repeatedly to them correct. How possibly is this online business still in business? All their positive reviews must be from all their employees, family and friends... Since they are (by far) the WORST of all online businesses I'd had the misfortune to have had such a horrifically BAD experience with... Out of 95 idems purchased back in March 2022, I have not received ANY of my purchased idems totaling $511.82 USD... NEVER will I buy anything else from Nihao Jewelry, ever again!

I have placed multiple orders from Nihao. The orders arrive quickly and the products are great! Good quality at a great price! I will be ordering more items soon!

I highly recommend they give a solution to all your customs problems they attend and you do not lose your money super insurance I love to buy in nihao

Perfect products, service and very good company to cooperate. My first order was to check the product, Iam very satisfy and I will ork with this company.
Thank you

Every item I have ordered has been really good quality. The customer service is also kind and responsive, I really like the service that they provide and would recomend them to my family and friends.