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    Nihao

Nihao

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Overview

Nihao has a rating of 4.0 stars from 1,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nihao most frequently mention customer service, good quality, and next order. Nihao ranks 3rd among Discount Jewelry sites.

  • Service
    634
  • Value
    624
  • Shipping
    628
  • Returns
    512
  • Quality
    614

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
View ratings trends
702
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How would you rate Nihao?
Top Positive Review

“Loved my purchases”

luz G.
2/13/22

Loved my purchases they ship right away once complete you always get your order. Everything nicely packaged and so beautiful. They Respond back when asked anything thru WhatsApp never had no issues. I have done like 6-8 purchases from Nihaojewelry love there jewelry

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Top Critical Review

“Learn to spell!”

Christine Z.
6/12/24

Your descriptions on your site are so badly written they are laughable! Misspellings abound, which make me wonder if the items are any better than their descriptions. Maybe you should hire someone with a decent command of the English language, since you seems so eager to break into the US Market.

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Reviews (1,010)

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customer service (80)
Thumbnail of user veronicabrit
California
1 review
0 helpful votes
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July 19th, 2023

I paid for my product and I never received it because Ashley, the Nihao representative, wrote my address wrong and did not return my money or send me the merchandise, do not buy from that company, it is a scam

Thumbnail of user karenh2356
Michigan
2 reviews
0 helpful votes
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March 30th, 2022

As a new business owner I'm always looking for new and fun product into my store. I ordered a "sample" of items from NIHAO, to see what the quality is like. I am VERY SATISFIED. 60+ Items I purchased, and so far nothing has bad quality m. The pricing is great and Shipped quick!

Tip for consumers:
Plan ahead if you're buying for your store. Takes about 30 days from start to finish

Products used:
Jewelry, bathing suits, watches, purses, coin purses, hair accessories

Thumbnail of user tshifhiwar
South Africa
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

I am really impressed with the quality of Nihaojewelry-Wholesale's fashion glasses. I recently ordered my first batch of men's sunglasses and was completely blown away!

Tip for consumers:
PayPal is really efficient with online purchases.

Products used:
Men’s sunglasses

Service
Value
Shipping
Returns
Quality
Thumbnail of user mc1088
Mexico
1 review
0 helpful votes
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September 11th, 2021

I love Nihao, the quality of the jewelry is almost perfect and the products will never disappoint you about the design, prices and materials that they offer and the most important quality of this plattaform is always they're careful with your package, this is essential for the bussiness.
Im so excited for my next order. Thank u Nihao

Thumbnail of user juanr511
Ecuador
1 review
0 helpful votes
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July 31st, 2021

Nihao is a place I really trust. They have amazing products and great costumer service. It is a great option If you plan to start a business. I love The variety of things I can get from the store and my costumers love it. I am very happy with every purchase

Service
Value
Shipping
Quality
Thumbnail of user kb689
Pennsylvania
1 review
0 helpful votes
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December 15th, 2021

Once I figured out how to get ahold of someone, they were in contact almost daily about my package. Sent tracking info and made sure I was happy with delivery.

Products used:
Jewelry

Service
Value
Shipping
Quality
Thumbnail of user dialao
AE
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

This is my 3rd purchase with Nihao...
I liked every item I have received.
Will forsure keep ordering especially gifts as price is good for bulk Qty.

Thank you for the nice gift Sent which was send with mu package
Diala
Xoxo

Tip for consumers:
Amazing site and I have introduced it to all my friends

Products used:
Accessories
Purchased gifts for Christmas

Service
Value
Shipping
Quality
Thumbnail of user luisam61
Guatemala
1 review
0 helpful votes
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March 11th, 2022

Nice service, everyone is willing to help. If some items are missing, they put it as credit to use it next time. Platform and the stock could be better.

Tip for consumers:
Double check your order.

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindal2649
Croatia
1 review
0 helpful votes
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December 29th, 2021

Im really happy with the products, i was actually surprised that they arrived so quickly; im looking forward to order more stuff from them. I recommend it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davel500
Hong Kong
1 review
0 helpful votes
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October 15th, 2020

So lucky I found nihao, it offers jewelry at low prices. But some products I need are out of, and they refunded so fast. Excellent, I will shop again for the next time

Thumbnail of user soniad118
North Carolina
1 review
0 helpful votes
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September 18th, 2021

I had a pending order that was not pay for but I also had a Credit and I was trying to complete the purchase and could not so I Immediately contacted customer service they responded quickly and was able to complete my purchase with out me paying the difference. I love to purchase all my products from Nihao.

Tip for consumers:
It is a good site to use I had know problems

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user tt306
New Jersey
1 review
6 helpful votes
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March 15th, 2023
Verified purchase

I've placed 4-5 orders with them every order had an issue and because I am a business I preorder to bee ahead so we've n I don't receive the items I anticipated after awaiting weeks to not get what I want use a great disappointment and they don't care they gave me a store credit why would I continue to order from a company that's unreliable and has false advertisement

Service
Value
Shipping
Quality
Thumbnail of user jadef46
GB
1 review
4 helpful votes
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April 14th, 2021

They took over £300 from me, they had an issue on their website but they refuse to give me back any money & say it's my fault. The customer service is awful. Company is disgusting.

Tip for consumers:
Do not order from them. They have terrible customer service

Products used:
Hair clips, headbands & sunglasses!

Service
Value
Shipping
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Thumbnail of user lilyc92
lily c. – Nihao Rep

Hi friend
First the order NHGB210331319100 you placed on April 1st, and you sent us the payment proof of this order on April 9th, at that time we have shipped your order on April 6th, our website has the cancel order policy, for the order over 72 hours can not be canceled. Second no one can authorized your payment, as when you paid you need to entre the code you received or the password of payment,, we dont know it about the code and the password, pls kindly cancel the review

Thumbnail of user fridaa12
Mexico
1 review
0 helpful votes
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February 16th, 2022

This store is amazing, it has hundreds of beautiful jewelry and every types of them. They are super cheap but with excellent quality, and the best is that they don't last to much time sending

Tip for consumers:
Everyone can use it but is a really good opción for sellers

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user esthero59
Nigeria
1 review
0 helpful votes
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March 3rd, 2022

Thank you for making shopping easy for people around the world, my orders were so beautiful and lovely. I also received my order at the said time thanks for swift delivery.

Tip for consumers:
Contact them directly if you’re unsure about anything

Products used:
Scarves, Hair accessories, Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user irmak22
New York
1 review
0 helpful votes
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January 31st, 2022

Love this page have a lot of different products, the customer service is really good and the products have good quality, always deliver on time, im about to order again, I'll definitely recommend it.

Tip for consumers:
Have fun

Products used:
Jewlery

Service
Value
Shipping
Returns
Quality
Thumbnail of user leslief454
Florida
1 review
0 helpful votes
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March 10th, 2022

We are very happy with our shopping experience. The products are all unique, well priced, and shipping was not too long. Customer service was great too!

Products used:
Jewelry

Service
Value
Shipping
Quality
Thumbnail of user pennyc287
GB
1 review
3 helpful votes
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March 3rd, 2022

I've had 2 deliveries so far from Nihao and I'm very pleased with both. Quality and great communication too, I will certainly be using this company again. Thanks Nihao. X

Thumbnail of user clairem511
GB
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Always really happy with my order from Nihao. Any small issues are easily fixed. The service is good and the products are good! Very pleased. I would definitely recommend.

Products used:
Jewellery

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharonr1547
Mexico
1 review
0 helpful votes
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November 19th, 2021

Thanks to this website, I have been able to supply my small business, Pumpkin Heart. I love that their articles are accessible to my pocket and especially the high quality of their products.

Tip for consumers:
It is comfortable and practical. It has products at a good price and they arrive quickly.

Products used:
Earrings n moar earrings

Service
Value
Shipping
Returns
Quality
Thumbnail of user monican93
Mexico
1 review
0 helpful votes
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March 22nd, 2021

To start the prices are very very low
The deal was incredible, they answered all my questions in a timely manner
Regarding the shipment to be an international shipment it was very fast
I received all my products in good condition
They even gave me a refund for a product that was out of stock
All wonderful

Tip for consumers:
I would only recommend making good use of the products

Products used:
all the products
I all loved it

Service
Value
Shipping
Returns
Quality
Thumbnail of user anau23
Mexico
1 review
0 helpful votes
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August 30th, 2021

It is a very easy app and you will find a lot of things as fashionable clothes, jewelry, shoes, purses, etc. I really recommend this application of nihao.

Tip for consumers:
If you want an another option to buy shoes, fashionable clothes, jewelry and accessories for women, this is the right place.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulatheus511
Texas
1 review
6 helpful votes
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April 24th, 2023

I ordered from them the beginning of February and decided I didn't want it, I immediately contacted them and advised them to cancel the order (on the same day of the order) they came up with all excuses and told me what I needed to do. Secondly they're in China some where and cannot be reached during the day, long story short as of today 4/24 I have not received my refund, I RECOMMEND NOT TO USE THEM EVER if I could give them a zero star I would

Tip for consumers:
Scammers

Products used:
None cancelled order but no refund 3 months later

Service
Value
Shipping
Returns
Quality
Thumbnail of user ebonem3
Maryland
1 review
0 helpful votes
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February 12th, 2022

They get my order perfect every time, the items are just like the pictures and they are professional. I've spent thousands with them. One of my fave vendors.

Products used:
Jewelry and hats

Service
Value
Shipping
Quality
Thumbnail of user arianag36
Louisiana
1 review
0 helpful votes
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March 22nd, 2021

I love everything that Nihao sells, especially the accessories and they are at a good price. They can also deliver packages anywhere in the world. Thank you very much for existing Nihao!

Tip for consumers:
Nihao is trustworthy

Products used:
Earrings,hair accesories, hand watches

Service
Value
Shipping
Returns
Quality

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From the business

Easy to one-stop shopping and wholesale jewelry from professional jewelry store nihaojewelry. Com. Get affordable jewelry at worldwide from wholesale jewelry supplier. No minimum order and fast delivery.

Company Representative

Thumbnail of user lilyc92
lily c.
Typically does not respond to reviews

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