I recently bought 2 pairs of shoes for my kids,for school sports,I feel like their performance is boosted,becouse excellent design and now no more stinky smelly feet. Due to inner material which is porous and breathable.thanks nike

The First day wearing my new air force1 The front got a big creased in it, nike is making sneakers with cheap materials now, they don't care about customers satisfaction at all, they only care about money, worse places to. Customize shoe is Rip off the same shoe can 150 to change one color, Nike charge you double

Imagine that Nike in Dubai is not willing to return or change my daughter sneakers that I bought for my daughter for Eid just because the maid threw the box. I mean, they have no objection to me throwing away sneakers worth 550 dirhams, just for the sake of a box.

I don't know how a famous company like Nike has a customer service that don't try to find solutions for customers only telling them the formula of the policy only super disappointed

If footlocker can give their customers a better chance of getting the most highly sorted after products then why can't Nike do the same for their customers? It leaves a bad taste in my mouth for sure every time I sit there waiting for ten am to hit the button just to get a message saying you didn't get em. I spend thousands of dollars on your products that are available to me and I feel like that should put me in front of the line. If it's going to be a thing where I have to keep going to the third-party sites paying two and three times as much to get the products I really want then I might as well just delete my SNKRS and Nike accounts and just buy fashion designers shoes from now on.

When they have sales I'm never able to do an order online for days so I go to the app so the app consistently says not responding so I call nike and they refuse to honor anything especially if the sale ended 1 minute prior but u can have days or weeks of proof of. The website and app not working and they don't care I believe this is set up this way cuz when there's not a great sale going on they work just fine.

What a wonderful store!
Manager Aidan, was a respectful, articulate and extremely helpful young man.
It's lovely to see, that customer service definitely exists in this store!.
Great team...
Thank you

Never buy these shoes. I had an older pair bought over 2 years ago. Changed my mind about other brands i liked. Bought a new pair just over 2 months ago. Nike doesn't cover the squeaking noise obviously coming from the spongy material on the bottom of shoe as per video i uploaded. I'm standing on carpet. Contracted nike online help and they said it would be covered if i called the proper dept. Called and they told me nothing can be done, that's not covered. Crappy made shoe obviously.

I've been with Nike forever and I will never order from there again my shoes has a scratch that was sent like that and they want me to send em back for refund and they will give me a 15% promo. But they don't have the shoe and I've waiting for months. I can never get exclusive releases and I spent so much with Nike. I'll just get my shoes from specialty stores. Nike never resolves $#*!. All the $#*!ING money I spend for you to treat your customers like $#*!. Shoes come out box with a scuff

I received my order today, shoes clearly are defective. I called Nike.com and the representative declined the 25% discount, because returning is not an option we return to Paris. Instead stated we do not give discounts. I asked if I could provide photos and she said the item must be returned to the warehouse for inspection. The experience is enough for me to never purchase Nike again and will be sure to share my experience on a vast scale.