Nike has a rating of 1.9 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nike most frequently mention customer service, delivery date, and next day problems. Nike ranks 681st among Shoes sites.
I recently bought 2 pairs of shoes for my kids,for school sports,I feel like their performance is boosted,becouse excellent design and now no more stinky smelly feet. Due to inner material which is porous and breathable.thanks nike
Nike supposedly has a two year warranty but it starts when the shoe was manufactured not when you purchased it. Basically you can buy a pair today and they could be falling apart 6 months later and they will not honor the warranty if it was made over 2 years ago.How am I to know as a consumer when the shoe was manufactured? I can tell you when I purchased it how much it cost and that it's defective. They should put an expiration date on your receipt so you can shop for their product as you would milk. Both pairs are less than 2 years old
No, Nike.com is the official website of the well-known sports brand Nike. It's the legitimate online platform where customers can purchase Nike products directly from the company. However, it's important to be cautious online, as there might be fraudulent websites that mimic the appearance of legitimate sites like Nike.com in an attempt to deceive customers.
To ensure you're on the authentic Nike website, here are a few tips:
Check the URL: Make sure the web address is correct. The official Nike website is www.nike.com.
Look for Security Features: Legitimate websites often have security features like HTTPS in the URL and a padlock symbol in the address bar, indicating a secure connection.
Check Contact Information: Authentic websites usually have clear contact information, including a physical address, customer service phone number, and email address.
Research the Site: Look for reviews or information about the website online. If it's a scam or a fake site, there might be warnings or negative reviews from other users.
Be Wary of Deals Too Good to Be True: If the prices seem unbelievably low or if the website is offering extreme discounts that seem too good to be true, it might be a red flag for a fake site.
If you're uncertain about a website claiming to be Nike or have any suspicions about its authenticity, it's best to refrain from making any purchases and, instead, directly visit the official Nike website or use authorized retailers to ensure a secure shopping experience.
I bought a gift card from a store and it was already being used in another country. I reported it to Nike and they didn't investigation and told me it would only take 10 days when it took almost 4 weeks, but they sent me an email saying that they don't have anything to do with refunds and fraudulent things that go on with their gift cards and that there will be no reimbursement on another gift card. Mind you that there were multiple purchases from another country that they seen with their own eyes and I still had money left on the card and they refuse to even give me a new card or transfer my balance that was left over from the fraudulent transactions to a new card. BEWARE ALL THEY DO IS SCAM PEOPLE!
Tip for consumers:
Don't use it & don't expect customer service nor anyone from the company to help you.
Products used:
Nothing I was scammed!
I still want to buy shoes from Nike. I am pleased with their success. Also, in all various size, I have in my family. Also, their rates are fair and you can catch products on sales regularly.
I know a female name LAKEISHA WARE IN Memphis who says she charges 60$ to get in Nike an brags on doing Hindu voodoo! She has missing teeth an is very $#*! type! She brags on selling y'all shoes to men in Memphis under price too an she also smokes weed an on percs
Products used:
None im reporting a worker
The WORST experience shopping online in my ENTIRE life. I would be
Certain this is a scam if it wasn't for the Nike domain being official.
After almost 3 weeks on the phone with them, around 10 different orders
That never arrived, more than 15 calls to customer support in which 'we
Will contact you after finding a solution to all this' but they NEVER
Do, more than 10h on the phone with them (yes, 10 hours. It's everything
On my recent calls, dates, times, etc), and more than £2500 spent, I
Have no placed orders, no clothes, and of course no money. You are a
F*ing big joke and a DISGRACE for the Nike brand.If you ever have to
Call customer service in the UK, just don't. But if you ever have to
Talk to Connor or Kelly, then you are really doomed. I've got them
Recorded lying again and again. LIARS. Nike, get your ** together.
Nike is now supporting the depopulation agenda, Klaus Schwab and The Tyrannical World Health Organization. These tyrants were responsible for the unnecessary destruction and deaths that occurred from the lockdowns and mandated vaccines. They are now planning further lockdowns with Gestapo like boots on the ground forces such as Antifa to lock up citizens who do not comply with experimental vaccine injections " depopulation poison " and restriction on basic human rights such as travel etc., work, restrictions on ability to purchase anything including food after imposing digital banking with all funds held by the government and the digital ID they will control. If you do not comply with all the rules set out by The Who such as mandatory vaccine poison or lockdowns not to mention supporting the tyrants in every way, your digital ID will be worthless. You will not live, period. They will control all food supply and you will be forced to eat insects supplied by Bill Gates and The Who. Its disgusting to see Nike supporting the Nazis and I only hope that this will affect all their shareholders to the point of giving them a wake up call. They have turned into Big Pharma whores. Totally disgusted. Please stop supporting Nazi Nike
Hi. I have bought from the Nike website pair of shoes which came with small but noticeable defects. At 150 pounds a pair I would expect perfection from their side. I returned them after i send photos to their email adress with the hope that if I will buy another one will look like I would expect even though I had to wait one week for the money to be back in my account. They offered a discount and that is why I have decided to give them another chance. The second pair, a new type of defects worse like the first one. I have the feeling that no one is doing any kind of quality check. I had the thought that a fake replica of this shoes will look better than the original since some of them pass as genuine all the time. Very disappointed, not because of their service but because of the product. I have various Nike shoes bought from different retailers at much better prices, but I wanted to buy something new directly from them and to expect a nice experience and quality products. Not this time.
Thank you Nike for this experience and because the only solution that offered me customer support was to buy it once, even if that meant paying over 400 pounds in just a few days and waiting a week for a refund for each transaction. Big dislike from me this time Nike.com
Patricia a young lady helped me today she is an incredible customer service representative. She was very professional, patient, and very understanding. Patricia deserves a promotion.
Ordered a pair of shoes.
They arrived. Wrong pair. Wrong size.
How does this happen?
Unfortunately. I'm home bound with a walker. Not very mobile.
This will be my last order with them.
Kinda sucks.
Products used:
Shoes
Those trending nike shoes much more comfort wearing and good for exercise especially for sport wear n casual, it should be one of specific n luxurious shoes.
No Black Friday sales for Canada. Canadians lives matter. I talked to customer support and they said they have no idea why Canada is not on the list for Black Friday sales.
Nike is may favorite brand of all the times. I love their trainers and sneakers, bought my new pair of Nikes yesterday and ensured it's worth to trust them! LOVE
I bought I few pair of shoes from Nike and this is the 5th pair that came dirty inside and out side of the she. The pair of shoes I got today 8/14/23 stink and they dirty.
Tip for consumers:
Nike is a large company and why they sending people shoes that are stinky, dirty, and worn by someone eles
Products used:
97 nikes
I love the shoe I customized even though it was a bit expensive but I'll make sure it lasts =) Nike keeps you update on your order and they ship it out quickly.
I will do my best to buy/wear Nike products herein. Thank you! Anything that repudiates the horrendous being masquerading as the POTUS. Congrats Nike!
Cool shoe customizing website! If you want personalized shoes you cannot find in store or just play around with the software on this site... is's safe, secure, fun, and somewhat artsy.
Foot Locker and Nike worst experience ever. Long story short my daughter bought Nike TN's on sale. After 3 months of wearing the soles were so worn down they looked like they were owned for years. Contacted Nike who had Foot Locker contact me(which took long till Matthew from there contacted me) he told us we could exchange for other color or shoe etc. We went to Foot locker only to have to deal with an annoying manager (Julianne) who tries to give me explainations as to why they are wore out and that she should not be wearing them everyday. Seriously?! Also to get a different color same shoe we had to pay the difference. I forgot to mention my daughter in 20 and not an athlete just wears them to walk. So Julianne would not accept the email and tells me to come back another day so she could get in touch with Matthew. It takes me 1/2 hr by car and 1hr by bus I was not leaving without a shoe. So after 3 hrs of wasting my time she finally get in touch with Matthew who now tells me because they do not have the same color she needs to pay the difference to get a different color. Well that is not what the email said. Did get our money back but had been hassled few weeks before that from again Julianne who back then refused us an exchange or a refund. Also my son bought TN'S full price which also fell apart. Those also were returned. So Nike and Foot Locker are absolutely horrible in customer service and quality of workmanship. What do I get in return for the stress and my wasted time? Nothing. Stay away from Foot Locker especially in Cairns Central Australia.
Nike I want a refund for the last 5 pairs of shoes I baught frol Kohl's! Onlu have pics of the last 3 I have and I am NOT happy... These are the last 3 pair's I have had within less then a year! A single pair use to last me a year if not longer... I always make sure they are wide, size 8 and perfect fit... $60-100 for one pair that doesn't even last half a year! I dont have a car and walk everydsy, all day and everywhere 99.99% of the time is walkin! I cant keep buyin cheap $#*! quality $#*! anymore! Nike please stop over charging if your quality is crap now and doesn't last long. All my god damn toes are cold now! Damn shame! Make your shoes NOT so god damn cheap anymore! Literally cant afford anymore shoes this year! So thanks!
Tip for consumers:
I want better quality if I am payin $60-100 for a pair of shoes! I don't want my big toe popping out in less than a month cuz of the crap quality.
Products used:
shoes but threw kohl's cheap $#*! stores!
I bought a pair for Travel White Anus Slides They are YELLOW Turned YELLOW also the side tie broke. I take care of my stuff. I called NIKE absolutely NO HELP. THey want me to send them on my dime to see if they are replacable! OMG Seriously! Nike CUSTOMER SERVICD is a JOKE. THey are defective and should not break nor Tirn YELLOW. This is your Product that you DO NOT STAND BEHIND! Its like Through $100.00 away - Thank you NIke Great Job
Tip for consumers:
DO NOT BUY THESE PRODUCTS!!! CUSTOMER SERVICE IS A JOKE _ NO HELP AT ALL - THEREIS MY TIP
Products used:
Anus White Slide size 6
Tried to deliver to wrong address left a pick up card at wrong address my neighbour from across road. When I contacted Nike they had no clue contacted Evri they had no clue what had happened or why my parcel was left 5miles away at a shop from my address they told me a investigation would take place with them selves and Nike and I have to pick up my item or start a return. So I started a return with Nike then my neighbour goes and picks up my parcel a few days later thinking it's his having no name or address on card when he saw my name on parcel he was very angry driving so far out the way realising it's not even his parcel there was no name no address on card. Nike and Evri again didn't know what's going on or where the parcel has gone or how somebody could pick it up with out being me. Nike is the worst company I have ever dealt with customer service is really poor no help not a clue how to deal with situation on top very rude asked 5 times for someone to contact me no response every time all I got told where lies about call back from a manager today every time which never happened till this day Evri and Nike as bad as each other both clueless of what was going on or happened it has been over a month never heard anything from Nike still Never buying Nike again for me or my kids
Products used:
Trainers
I love so much their clothes! Its so comfortable for sports. But sometimes I am disappointed with their service( Its more about small shops and diff (not US) locations..
I set up an after pay and they took the whole balance, I called they never fixed and it made me short on my rent, so I ended up paying a $200 late fee for Nike mistake, never again
Tip for consumers:
don't do it
Products used:
Shoes
Took 1.5 months for the shoes to arrive and were the wrong colors. Now apparently it will take two weeks for them to "consider a refund". Wouldn't put myself through the hassle again
I had an issue with my order and spoke with Johon at Nike. He was not of any help and would not give me the name of his supervisor... Very unprofessional customer service.
Tip for consumers:
Customer service sucks!
Products used:
Shoes
Order 1 pair of shoes and set of socks on Oct 20. Told the delivery window was Oct 23-29. Oct 30 nothing came. Order says still being processed.
Called them Oct 30. They said they didn't know where the order was. I said to cancel. They said OK and would give me a refund in 5 days.
Get email 2 days later saying the order was split into 2 shipments. 1 package they can track. The other they don't know where it is. They don't know which has the shoes and which has the socks. They think 1 package will still be delivered. Don't know when. They won't give me a refund until they get their products back. What the?! I don't know where your packages are. Why should I wait until your packages are found before I get a refund?
NO order status updates
NO accountability. Said I would get a refund and say something else later.
NO customer service. Seperate "escalation team" that deals with refunds. CSR is totally useless.
Your customer should not have to deal with your lost packages before getting a refund.
Just Do It.
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