• Nike

Nike

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Overview

Nike has a rating of 1.9 stars from 472 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nike most frequently mention customer service, delivery date, and next day problems. Nike ranks 681st among Shoes sites.

  • Service
    179
  • Value
    174
  • Shipping
    168
  • Returns
    152
  • Quality
    159
Positive reviews (last 12 months): 13.2%
Positive
5
Neutral
2
Negative
31
152
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How would you rate Nike?
Top Positive Review

“Design of sports shoes”

Zar K.
3/6/24

I recently bought 2 pairs of shoes for my kids,for school sports,I feel like their performance is boosted,becouse excellent design and now no more stinky smelly feet. Due to inner material which is porous and breathable.thanks nike

Top Critical Review

“Horrible warranty”

Noelia R.
9/25/24

Nike supposedly has a two year warranty but it starts when the shoe was manufactured not when you purchased it. Basically you can buy a pair today and they could be falling apart 6 months later and they will not honor the warranty if it was made over 2 years ago.How am I to know as a consumer when the shoe was manufactured? I can tell you when I purchased it how much it cost and that it's defective. They should put an expiration date on your receipt so you can shop for their product as you would milk. Both pairs are less than 2 years old

Reviews (472)

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Reviews that mention popular keywords

customer service (84) nike shoes (22) nike store (16)
Thumbnail of user melissad1133
Argentina
1 review
0 helpful votes
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January 24th, 2021

I think it is a very great brand and that they work very well, their employees are very attentive and everything arrives in a timely manner

Thumbnail of user jasminepobe6
Philippines
2 reviews
1 helpful vote
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December 5th, 2023

Bad website, so clunky tbh.Too many clicks before support and hard to get items as always out of stock

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Thumbnail of user casonh5
Texas
0 reviews
0 helpful votes
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January 14th, 2022

This website has easy to use features and is very specific to bring you to the product that you are looking for.

Thumbnail of user mircol
Croatia
2 reviews
1 helpful vote
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September 7th, 2021

The best trainers are without doubt here. Any size, any color, any design and style. I like the brand for its quality.

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Value
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Thumbnail of user skyev2
Netherlands
4 reviews
37 helpful votes
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August 4th, 2021

One love. One swoosh.
Over 50 pairs for the last few years. Best quality. More than just a brand. It's a lifestyle

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Value
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Thumbnail of user uzochukwus
Nigeria
1 review
0 helpful votes
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April 19th, 2023

Air Jordan is cool looking forward for the latest version my dad got my first Jordan when I was a kid

Products used:
Shoes

Service
Value
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Thumbnail of user florinam
Romania
2 reviews
1 helpful vote
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October 28th, 2020

The boots they sell are beyond teh competition. Definitely. I recommend everyone to order here because they are the best. Literally.

Thumbnail of user javonw7
North Carolina
1 review
0 helpful votes
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September 29th, 2022

Nike has everything I need, so If someone wants to know about Nike. I will refer Nike to anybody such as shoes, bags, etc

Products used:
Everything

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Value
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Thumbnail of user scottc130
New York
1 review
1 helpful vote
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June 14th, 2022

My shipment came a day early. Even though I was home, the shoes were not delivered AND fed ex had no record of my address! STAY AWAY!

Thumbnail of user jen2
Washington
1 review
0 helpful votes
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April 24th, 2019

I had horrible experience to process my refund, very bad customer service
Finally after many call after 2 months I received my refund.

Thumbnail of user nessaf1
GB
11 reviews
20 helpful votes
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August 12th, 2015

Great quality trainers so comfy and fashionable for running, shopping, walks, parties so versatile, great service

Thumbnail of user taylorw82
Texas
1 review
1 helpful vote
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September 4th, 2018

Throwing out everything I own with the Nike logo on it into the dumpster. I will never purchase Nike or anything affiliated with it again.

Thumbnail of user sharif75
Illinois
1 review
0 helpful votes
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December 1st, 2022

I purchased shoes in June and never received them. CS stated NIKE was not able to do anything! POOR CS

Tip for consumers:
I never received my pair of shoes from NIKE.com. They shipped in June 2022 and show they are currently in Memphis, TN. I contacted Nike CS and was told there was nothing they could do. No refund, no checking into the tracking information, no option to receive another pair. Out $120.00

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Thumbnail of user jessieg68
Illinois
2 reviews
0 helpful votes
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January 2nd, 2021

I always buy shoes at nike.com. Delivery is very fast! I am also very happy with the quality of the shoes.

Thumbnail of user maxb521
Australia
1 review
0 helpful votes
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December 1st, 2021

Very satisfied with my order and product was also very up to the mark. Fast shipping and easy to order

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Value
Shipping
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Thumbnail of user nird1
Israel
4 reviews
18 helpful votes
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April 16th, 2018

They send the wrong shoes and charged me for the delivery*2. Bad experience all the way. Awful service all the way. Stay away!

Thumbnail of user paulinem362
California
1 review
1 helpful vote
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May 10th, 2023

Classic, great products, but sometimes it's not always worth the cost and you can find a better product elsewhere.

Thumbnail of user lineo1
2 reviews
0 helpful votes
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August 11th, 2021

I adore their sports shoes. They are not only affordable and comfortable but also designed attractively.

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Thumbnail of user brandone35
Texas
1 review
1 helpful vote
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October 16th, 2017

Great Experience and would definitely recommend it to anyone looking for online tickets or anything else

Thumbnail of user nolanj8
Canada
1 review
1 helpful vote
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July 24th, 2020

I' buying sport boots only from Nike. They are of high quality, comfortable and just simply cool in all aspects.

Thumbnail of user owens109
India
12 reviews
1 helpful vote
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September 14th, 2021

Its a good brand, has multiple varieties. Stylish shoes, looks smarty, comfortable to wear. But Expensive too.

Thumbnail of user lindac2625
New Jersey
1 review
0 helpful votes
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December 29th, 2020

Thank you for making a product that meets the quality and price. I buy sportswear only from this brand.

Thumbnail of user ofekm1
Israel
1 review
0 helpful votes
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October 30th, 2021

This is the brand that produces my favorite sports boots. I really like their shoes because they are very good.

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Value
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Thumbnail of user adio4
Israel
2 reviews
0 helpful votes
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February 16th, 2022

My boyfriend presented me the sports shoes for runing. They are very convenient and very beautiful like for a real girl

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Value
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Thumbnail of user theresar79
GB
2 reviews
2 helpful votes
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November 22nd, 2018

Great Services, Online best selling foot wear Nike.com have very best quality Foot wears, I recommends ever one Nike, com.

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