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Nike's reputation is marked by a strong appreciation for product quality and innovative design, with many customers praising the performance and aesthetic appeal of their offerings. However, significant concerns dominate the feedback, particularly regarding customer service inefficiencies, warranty issues, and difficulties with order fulfillment and returns. Customers frequently express frustration over unresponsive support and perceived indifference to their complaints, leading to a sense of dissatisfaction and mistrust. Overall, while Nike excels in product development, its customer service approach requires substantial improvement to align with the expectations of its loyal clientele.
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This shop is good. I found here a lot of interesting things. And also I want to add that my first order here came to me very fast and everything was ok with it. Now I'm looking for the next pair of sneakers here.
I am a big fan of your company for its quality and trendy things. I bought sneakers from your official website, which I have been wearing for three years yet and they still look perfect.
Very rude, nasty and unprofessional manager Brittany will bring you out of character. I will definitely not spend another dime in this store. The store has turned into a dirty trash place. Human Resources should really look into this place it needs a manager makeover immediately. I will definitely be contacting Human Resources corporate for immediate resolution.
Very comfortable shoes, stylish clothes. The staff are always friendly. I live in madrid. There are very few of your shops here, it's more convenient to order online. Everything always arrives on time
I bought a pair of sneakers. They look nice, designed attractively, and the quality is good, well I think so.
Its a good brand, has multiple varieties. Stylish shoes, looks smarty, comfortable to wear. But Expensive too.
Love everything - from hot, really hot sneakers to t-shirts and hoodies. I love the style and comfort. Love the way I look in it. Nike - Just Do It <3
Bought a pair on September 1st, my order was confirmed, & today Sept 6th they canceled my order cause they couldn't fulfill it. Scammers!
Hi all, I bought a pair of snikers last year and they are still doing fine, such a great quality, cheers!
The best trainers are without doubt here. Any size, any color, any design and style. I like the brand for its quality.
I think Nike company is one the best company in world because Nike make very special products with high quality for all age
My favourite brand! I am using it for already five years and will not change it for any other one. Their shoes are the best!
I ordered 10 items from Nike. Received two completely unrelated items. Contacted customer service to resolve the matter. I had used a discount code to purchase the items. Initially offered a refund and told to return the incorrect items. Only offered a price match for the items following multiple phone calls and extremely evasive and dismissive customer service response. When I attempted to get the price match it was not honoured. I had been a returning customer but never again. Just wanted people to proceed with caution given how Nike responds to their own mistakes.
I adore their sports shoes. They are not only affordable and comfortable but also designed attractively.
I've bought several pairs of Nike shoes over the last few years, and they've always lasted a long time. I enjoy them a lot!
If there were 10 stars then i would have given all 10 stars for the NIke, because i love this brand very much. Almost 6 pairs of sneakers i have, 3 bag packs and 1 foam jacket and yet to come more...
Still trying figure out how a package tracks then stops. Then picks up and gives you dates it has checked or tagged or placed in trucks that haven't even come yet. It is July 31st and I am being told my package was scanned at 2:51 August 1st then again at 7:51 am august first. It's still July 31st. Overall experience with Nike great shipping was probably worst I ever experienced. Will stick with in store shopping for Nike. No more online takes a lifetime to get and they don't keep you updated on anything. If so you get the wrong dates and times.
Unable to make purchases from other countries and its almost impossible to find big size in Nike Japan. And Nike app can't be set to search by your size. So you might need to spend the day on looking at all items and at the end their is no big size! That's suck! If you're wearing big size and plan to live in Japan for longer make sure you bring thousands of fittings shoes before you makes your trip!
I ordered a pair of shoes on July 12th. They were supposed to arrive no later than July 26th. It is now July 29th and the shoes have not even shipped yet. I ordered them for a specific event and had to end up getting a different pair from another store. I have called Nike and chatted with customer service at least 10 times to try to cancel this order. They keep saying that they cannot cancel it and that I will have to wait until the shoes arrive and send them back for a refund. They refuse to put a supervisor on the phone. This has been the worst customer service ever. I will never shop with them again!
Answer: Nike has always given me a confirmation after ordering and its usually right on time.
Answer: Muy Fácil se comunican Rápido y con mucha desencia y suena con toda las ganas de Ayudar al prójimo
Answer: Nike is a very large company with years of sales experience and one of the top sports clothing designers in the United States.