VERY BAD EXPERIENCE. I returned the shoes that broke after one month of use and I am waiting for my gift card for over 6 months. They approved the claim and "sent" the gift card but I never got it, they said that they sent it twice but it never arrived and I have called the customer service but they do not care about their customers and they keep giving lame excuses as to what's happening. They are saying that they do not know anything about what is happening with the card and they keep "escalating" the case but nothing is happening. By far the worst experience I have had with their service. They do not even say when the shoes are made but they keep selling old shoes that are sitting in store for god knows how long

I posted a review about my unsuccessful experience with NIKE on July 23,2023. I had a bad shopping experience at the Nike Fairview Mall in Toronto. I bought Nike sneakers and the day after the defect was discovered, I asked to exchange them at the store, which the store manager refused to do. After writing my review, Nike representatives contacted me and offered me a Nike card worth twice the amount of my purchase. I was pleasantly surprised because the card was actually sent to me and I was able to use it. I thank Nike for cherishing their name and appreciating their customers.
However, now I will only buy Nike products through the website, but not in the store that I indicated, because the stores have their own policies, and in case of defective products they may refuse to exchange the goods.

I made an order on the 28th of September, they promised to deliver the shoes between the 3rd and 12th of October. I kept tracking the order and it was stuck on "Processing Shipment" for weeks. Finally, on the 12th I realised this order is never going to change status, then I called them and I was told that they made a mistake by selling me a shoe that is out of stock and I should now wait for a refund that will only appear in my bank account after 10 working days (meaning I will only get it after the 22nd). Mind you, the shoes were supposed to be a birthday gift for my wife who is born on the 12th. If I had never followed up, they were never going to call me. I strongly discourage anyone looking to buy from them!

I ordered 1800$ worth of shoes and I received one empty box and one box that had a pair of women vapor max in purple in a box that was for my all white with green swoosh in a size 10. Coustomer service is overseas and can not
Understand English and I never received anything so I lost out on over 400$in shoes. FU Nike

I am a big Nike fan. I like Nike sneakers very much, I like their quality and the variety of what they are offering. Let me tell you a few weeks ago I bought Nike Sneakers i. E. Nike Court Vision Low and they were so cute and classy but mistakenly I got a big size but I contacted them for the exchange and within seven days they gave me the perfect size I needed. If you're a sneaker lover then you'd recommend buying Nike sneakers and just buying them from Nike's online store or offline Nike Store instead of buying them from third-party websites.

Nike does not stand behind the quality of their products and after being a customer for 25 years, I will never ever buy another Nike product again because of it.

I had a pair of nike running shoes tear apart after 4 months of use. I contacted the Nike store where i purchased them and all they could say was they had a 90 day return policy and they could do nothing about the bad quality shoes that tore apart.

I contacted enough Nike people until I was speaking with the Senior Customer Management rep and after 3 phone calls their best solution was to say they stand behind their 90 day policy instead of standing behind delivering a high quality product. In the best case scenario I hoped Nike would offer to exchange the shoes for a pair that were not torn apart, but they didn't think that was a reasonable request.

Nike did not even think to offer even a 50%, 10%, or even 1% discount on a new pair of shoes. They didn't offer to take them back and repair them. Their best suggestion was to go buy a new pair of shoes and hope the next pair don't rip apart.

I am absolutely appalled at this level of service from such a reputable company. I have sold my existing stock holdings I had with Nike, and I will never purchase a single Nike item for myself or as a gift again.

Although I love the latest pair of sneakers I purchased, I will no longer purchase any Nike product and destroy what I currently have because of your support for Colin Kaepernick! As a parent with a child fighting for our country presently, we stand to support our past, present, and future military. To disrespect the ones that give their lives to support our country is NOT acceptable! I will also speak with everyone I see wearing your products and tell them the Nike symbol now is disrespect to me as I feel I can not support my daughter when your company thinks it's ok to not stand for her.

I bought sports boots for running. They are very convenient. I was a little bit afraid that the size would not fit, but everything was ok. Will definitely make some more purchases here.

Tried to order twice from these A...ssshats. Both times, they did not ship the shoes and worst, the customer service folks can't say why? Never again.

The Brooklyn 11 hoodie and black Airforce 1s bought off Nike Store for my 15-year-old boy have just arrived. He is still at school, so ofc I try on the hoodie. I decided I want it. But I can't have it because it's his. I'm going to order another one right now. But let me explain:

The Brooklyn hoodie has a very distinctive cut around the neckline, proof this ain't no rip-off or run-of-the-mill hoodie. It extenuates the shoulders and neckline, not baggy around the waist, fitted. Kanye West would definitely approve! It is dope.
Oh, and it arrived in 14 days and would have arrived sooner if it hadnt got delayed in NZ customs for a week! Impressive speed considering NL and NZ are opposite ends of the earth. Other commentators are complaining about delays. Not my experience. Infact, faster than expected. Nice work NL Nike!