business logo of Nike
nike.com
active, casual men, womenAge 0-3, 4-12, 13-18, 19-25, 26-45, 46-60
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About the Business

Nike, Inc., founded in 1964 by Bill Bowerman and Phil Knight as Blue Ribbon Sports, is a leading global athletic brand headquartered in Beaverton, Oregon. Renowned for its innovative footwear, apparel, and equipment, Nike operates worldwide, emphasizing performance and sustainability while maintaining a strong presence through subsidiaries like Converse and Jordan Brand.


nike.com
+1 800-806-6453
USA
Nike is part of Nike, Inc.
Founded in 1972
Clothing item from NikeFashion apparel by NikeMerchandise from Nike clothing lineNike fashion product

Business Highlights

General

Parent Company: Nike, Inc.
Year Founded: 1972
Target Gender: men, women

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $50

Returns

Return Policy: free
Return Instructions: items must be unworn and unwashed
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: yes
Responsible Materials: recycled

Product

Style: active, casual
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (XS, S, M, L, XL, 2XL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone
Support Phone: +1 800-806-6453

Payment Options

Payment Methods: card payments, financing, PayPal, Apple Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates

How would you rate Nike?
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Reviews Summary

Nike has a rating of 2 stars from 459 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nike most frequently mention customer service, delivery date and next day. Nike ranks 592nd among Shoes sites.

service
181
value
174
shipping
170
returns
153
quality
161
Idaho
1 review
19 helpful votes
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Unpatriotic Nike
July 4, 2019

Until Nike stops promoting unpatriotic NFL players who can't even stand during the National Anthem I will not support them. I wonder what the founder of Nike would think of his current company and if he would let such disgrespectful punks endorse his company and their products. The pulling of the Betsy Ross Flag shoe was disrespectful to all patriots and allowing an ignorant boy who needs to learn his history control the companys political agenda is asinine. God Bless America. May God be with Nike in their future decision because true Americans won't, we'll stand instead!

Date of experience: July 4, 2019
Viet Nam
16 reviews
11 helpful votes
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It seems that I already tried all the running shoes across all the brands available in the market. Of course this is a bit of hyperbole. But I have tried many. But back in the day, I took the liberty of trying ot the nike's running shoes, I think they were called nike air zoom pegasus shoes or something like that, and they were unbelievably comfortable. The way the arch support is designed helps you majorly to keep running without hurting your feet. I have got 3 pairs of different running shoes of them, and they are totally durable, I like them a lot!

Date of experience: July 5, 2023
Alabama
2 reviews
0 helpful votes
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Package never came
July 28, 2023

Shoes shipped out from Nike coming from Mississippi. They were out for delivery thru Fedx. Guy pulled up in front of my house waited 3 minutes and pulled off. Next few days my package was in some operational delivery mode for the next four days. Long story short I didn't get my shoes and had to wait a few days for my refund. Nike customer service suck they weren't any help

Date of experience: July 28, 2023
Massachusetts
1 review
2 helpful votes
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Faulty sneakers!
March 6, 2022

I recieved a pair of sneakers for Christmas. I picked them out online and sent my son the link. I wore these sneakers all of 4 times! The zipper broke! When tried to return them I got alit run around. But the final result was. I got no sneakers. I had to take the time to return them. And since they didn't have my sneakers in stock. I got nothing! Merry Christmas to me. Never again. Lesson learned!

Date of experience: March 6, 2022
Georgia
1 review
0 helpful votes
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I've been up all morning waiting for these shoes to drop and it kept glitching me off when it came to putting in my phone number now I have to wait 24hrs to get inline which they are going to be sold out again!

Date of experience: October 27, 2023
Indiana
1 review
0 helpful votes
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Squeaky shoes
April 29, 2022

I have been buying air monarchs since they came out. For the last 10yrs+- the soles have been squeaking! Being hopeful that Nike would address the problem I kept buying the shoes. I have finally decided to change brands. It seems as tho Nike doesnt seem to care. I have seen reviews about this problem so I know I am not the only one. It is a shame, I really like the comfort level.

Date of experience: April 29, 2022
Maryland
2 reviews
1 helpful vote
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I bought 3 items from Nike.com I got an order confirmation, for all 3 items. I paid extra for 2 day shipping since it was for a gift. I received 2 of the items and the third is still missing with no tracking information. I contacted Nike on Friday asking them to give me an update since I needed the product before Saturday and was told twice a Nike Elite member would contact me directly. I still have no item, I have had not contact with Nike and when I contacted Nike again, I was told a Nike Elite member would contact me. I have no leggings, no help finding them, no response from any NIke Elite Team Member, and no refund. I would give them 0 stars if that would have been an option

Date of experience: January 29, 2018
Pakistan
4 reviews
2 helpful votes
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There isn't a better method to end your misery than to take advantage of the eid bargains, in my opinion, if you're someone who has recently needed athleisure badly but hasn't been able to do so due to the high end pricing. Thus, don't waste this opportunity and use the digmycart eid sale coupon and top 10 eid discount to get your favourite things.

Date of experience: September 1, 2022
Georgia
1 review
1 helpful vote
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Worst customer service ever!
July 29, 2021

I ordered a pair of shoes on July 12th. They were supposed to arrive no later than July 26th. It is now July 29th and the shoes have not even shipped yet. I ordered them for a specific event and had to end up getting a different pair from another store. I have called Nike and chatted with customer service at least 10 times to try to cancel this order. They keep saying that they cannot cancel it and that I will have to wait until the shoes arrive and send them back for a refund. They refuse to put a supervisor on the phone. This has been the worst customer service ever. I will never shop with them again!

Date of experience: July 29, 2021
Wisconsin
2 reviews
1 helpful vote
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Place an order online. Was told it would arrive by 4.6.23. Got an email sometime after I placed the order that it was delayed. I contacted Nike.com. Was told I would still get it on time. Today, 4.5.23, contacted them again because there had been no updates. Was told that the order was automatically cancelled because for whatever the reason the shipment didn't got out. Never got an email to that effect or anything. If I hadn't contacted them, I would still be here waiting.

Date of experience: April 5, 2023