Well I thought I was waiting to tell everyone how the Nike vapormax flyknit utility was the best I've had as I tried them on at my sister's wedding saturday. However I'm here doing the exact opposite, letting the world know how horrible my experience with Nike.com was. I've tried ordering the shoes then they canceled my order with out notice, after doing so "Courtney" from Nike left an email saying its been canceled and a number and extension to reach her. I tried contacting Courtney twice no response. Then later on in the day just to realize my account at nike.com was blocked by administration/management. No one at nike.com can explain this. So now I'm having to find a new pair of shoes else where that can be comfortable for long standing at my sisters wedding. Horrible Nike Horrible

While trying to purchase a pair of Nikes for my grandchild the website blocked my purchase. For no known reason. I called customer service and they couldn't work around it. Please understand I am not a child, have an excellent credit rating with nothing to justify this. An hour and a half later I still could not purchase these shoes for my grandchild. I was told zi would receive an email connecting me to the ability to purchase and never did. My grand daughter is heartbroken and I will never purchase a pair ok Nikes again

Purchase two pairs of shoes 5 months ago, took 1 month to arrive in Customs Auckland - since then there were no more updates. After requesting an investigation that took a further month I requested a refund.
It has now been 5 months, many phone calls, no shoes, and NO REFUND, I am beyond frustrated. I've been advised that Nike has refunded me to a PayPal account in CAD dollars. Firstly I paid with my NZ credit card in NZD. I do not have a PayPal account and I have not received any refund in any of my accounts.
We are now disputing this refunded - all over two pairs of shoes purchased 5 months ago costing me $238.94 NZD ouch! Do I cut my losses or keep fighting?
Do not buy from this company

All the reviews your reading are absolutly correct. Ordered a large order and muitiple items did not come, they said items show delivered, well of course they show delivered but not all items where in the box or ever came seperate, Customer service played games for 3 weeks each one acting like they created a case because they knew nothing then you call back and next person plays dumb then claims to create new case over and over.
Like other posters they hang up acting like it gets disconnected, i even told them show me the video of them putting the missing items in my box if you think iam lying, they of course said we believe you but never refunded, they play games to see if your going to keep pursuing the issue. They finally said just call your credit card company and dispute the charge which i did but that is absolutly unreal a company this big plays games like this and absolutly nobody cared to make it right other the just call your credit card to dispute

I ordered the Nike sweatshirt on October 12,2020. Cash on delivery. The sweatshirt turned out to be too small so I gave it back. Really, in the darkest visions, I did not foresee the nightmare connected with money refund... It is a torment... Do not count on a fast money refund as in the case of Zalando:-) Everything is soooo complicated, I think it is done on purpose! It's 16/11/2020 and I still haven't got my money back... I will not let it go. I will report the matter to the Consumer Ombudsman. Next I will report extorting to the Police. I advise other unhappy Nike customers to do the same! For NIKE, I suggest simplifying the RETURN process even further... Maybe for example allow to return the product only for marathon runners? Whoever survives running 42,195 km will survive the NIKE Return!

I bought a pair of shoes from Nike and recived a confirmation email that they confirmed my order. I was so excited about these shoes to arrive until days later I get a message that my order was cancelled. Because the shoes I bought was out of stock all of a sudden just out of nowhere and that their physical stock aren't in sync with what's displayed online. What's ridiculous is that the shoes I bought is still on their website even after this annoying mail entered my inbox. What I got in return is 10% lousy discount on my next order. I don't want no 10% discount I want the shoes I ordered still displayed on the damn website.