business logo of Nike
nike.com
active, casual men, womenAge 0-3, 4-12, 13-18, 19-25, 26-45, 46-60
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About the Business

Nike, Inc., founded in 1964 by Bill Bowerman and Phil Knight as Blue Ribbon Sports, is a leading global athletic brand headquartered in Beaverton, Oregon. Renowned for its innovative footwear, apparel, and equipment, Nike operates worldwide, emphasizing performance and sustainability while maintaining a strong presence through subsidiaries like Converse and Jordan Brand.


nike.com
+1 800-806-6453
USA
Nike is part of Nike, Inc.
Founded in 1972
Clothing item from NikeFashion apparel by NikeMerchandise from Nike clothing lineNike fashion product

Business Highlights

General

Parent Company: Nike, Inc.
Year Founded: 1972
Target Gender: men, women

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $50

Returns

Return Policy: free
Return Instructions: items must be unworn and unwashed
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: yes
Responsible Materials: recycled

Product

Style: active, casual
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (XS, S, M, L, XL, 2XL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone
Support Phone: +1 800-806-6453

Payment Options

Payment Methods: card payments, financing, PayPal, Apple Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates

How would you rate Nike?
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Reviews Summary

Nike has a rating of 2 stars from 459 reviews, indicating that most customers are generally dissatisfied with their purchases. Nike ranks 90th among Shoes sites.

service
181
value
174
shipping
170
returns
153
quality
161
Canada
1 review
0 helpful votes
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Ordered pair of shoes and returned as it was unsatisfactory. Nike didn't refund shipping costs and withheld refunding taxes I paid. When I called they said the taxes will be refunded at a later date

Date of experience: January 23, 2024
Kenya
1 review
0 helpful votes
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AMAZING!
July 9, 2021

I made an order and was delivered within two days. They reply to the emails instantly. Great customer and support service. Their products are affordable. It is the best!

Date of experience: July 9, 2021
GB
2 reviews
12 helpful votes
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Good online shop
June 23, 2018

I mean I dont know what all the fuss is about, as for me they delivered my kicks with a little delay but thats no problem. At least you can be certain about the quality. Prices are a bit high though

Date of experience: June 22, 2018
India
1 review
1 helpful vote
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I am writing to express my disappointment with the quality of the [Airforce 1- Invoice No- ******* & Complain no *******] that I purchased from at Phoenix' Mall Mumbai, Within just four months of purchasing these shoes, the sole has become significantly damaged, which is unacceptable for a product of this caliber. After submission all the details and shoes picture in help line, I got replied after 2 days that "we regret to inform you that the claim did not meet our claim eligibility guidelines" I kindly request that i need desired resolution, whether it's a replacement, repair, refund. This experience has left me dissatisfied and concerned about the durability and quality of your footwear. I believe it is low quality sole or manufacturing defects. But your company is giving excuses to me to avoid the replacement.
See how it is damaged within four months of purchasing? The nike brand and I have always held your products in high regard. However, this experience has left me dissatisfied and concerned about the durability and quality of your footwear. I believe it is low quality sole or manufacturing defects. But your company is giving excuses to me to avoid the replace or refund

Date of experience: January 1, 2024
Florida
1 review
1 helpful vote
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Ordered multiple items and 1 item didn't come, opened up a ticket and the response I got was we aren't going to give you curtesy because you have multiple accounts, i kid you not, so my family can't have accounts linked to a computer? And told me to read their terms, if money wasent involved this would be laughable, They also told me to contact police if I think something been stolen. Wow been a Loyal customer buying Nikes since the early 90s that's over 30 years

Date of experience: March 24, 2023
Florida
1 review
0 helpful votes
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Horrible wasted my time!
January 19, 2023

Totally wasted my time on the experiences. It is a phony lie. The website focus group crashed and they would not pay the promised compensation. Total horrible experience!

Date of experience: January 19, 2023
Florida
1 review
2 helpful votes
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Good for you- Nike!
September 6, 2018

I salute Nike and will continue to buy your products for my grandchildren.

What do these negative/hysterical reviews say about the lack of information of these folks?

Date of experience: September 6, 2018
California
1 review
0 helpful votes
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Cool sport boots
January 20, 2021

When things are about the sport, it is a good time for Nike! All of my friends feel ecstatic about this shoes as well. I enjoyed the quality and the delivery. Thank you.

Date of experience: January 20, 2021
GB
4 reviews
15 helpful votes
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Ordered something that was too big, tracked return labels included in the box, very simple no messing around with getting postage refunded, both shirts with no defects.

Date of experience: July 26, 2018
India
11 reviews
3 helpful votes
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Outstanding models
October 21, 2020

In sizes 14 +, Nike stocks extra big shoes. They're comfy boots, and they're walking shoes that keep me up and last longer. They have outstanding models to choose from as well.

Date of experience: October 21, 2020