Orders a pair of shoes, they sat awaiting carrier pick up for a week. I got in contact twice, just for them to tell me that they had disappeared! Which I find ridiculous for a company like that. They are now out of stock so I can't even get another pair. And done nothing to rectify the inconvenience and stress that it coursed. I'm lucky they wasn't a Christmas present for someone. IF YOU HAVE ANY SENSE DONT BUY FROM THIS STORE

"Drops" what a joke, they have a trainwreck of a website, they send out notifications and the second I get it the shoes are gone, yeah people who just WANT TO WEAR' Nike's $#*! are lost in the shuffle so jerks can buy them up and sell on GOAT or ebay. Can you say Converse. Take a hike Nike

I bought a gift card from a store and it was already being used in another country. I reported it to Nike and they didn't investigation and told me it would only take 10 days when it took almost 4 weeks, but they sent me an email saying that they don't have anything to do with refunds and fraudulent things that go on with their gift cards and that there will be no reimbursement on another gift card. Mind you that there were multiple purchases from another country that they seen with their own eyes and I still had money left on the card and they refuse to even give me a new card or transfer my balance that was left over from the fraudulent transactions to a new card. BEWARE ALL THEY DO IS SCAM PEOPLE!

The WORST experience shopping online in my ENTIRE life. I would be
Certain this is a scam if it wasn't for the Nike domain being official.
After almost 3 weeks on the phone with them, around 10 different orders
That never arrived, more than 15 calls to customer support in which 'we
Will contact you after finding a solution to all this' but they NEVER
Do, more than 10h on the phone with them (yes, 10 hours. It's everything
On my recent calls, dates, times, etc), and more than £2500 spent, I
Have no placed orders, no clothes, and of course no money. You are a
F*ing big joke and a DISGRACE for the Nike brand.If you ever have to
Call customer service in the UK, just don't. But if you ever have to
Talk to Connor or Kelly, then you are really doomed. I've got them
Recorded lying again and again. LIARS. Nike, get your ** together.

Nike is now supporting the depopulation agenda, Klaus Schwab and The Tyrannical World Health Organization. These tyrants were responsible for the unnecessary destruction and deaths that occurred from the lockdowns and mandated vaccines. They are now planning further lockdowns with Gestapo like boots on the ground forces such as Antifa to lock up citizens who do not comply with experimental vaccine injections " depopulation poison " and restriction on basic human rights such as travel etc., work, restrictions on ability to purchase anything including food after imposing digital banking with all funds held by the government and the digital ID they will control. If you do not comply with all the rules set out by The Who such as mandatory vaccine poison or lockdowns not to mention supporting the tyrants in every way, your digital ID will be worthless. You will not live, period. They will control all food supply and you will be forced to eat insects supplied by Bill Gates and The Who. Its disgusting to see Nike supporting the Nazis and I only hope that this will affect all their shareholders to the point of giving them a wake up call. They have turned into Big Pharma whores. Totally disgusted. Please stop supporting Nazi Nike

Hi. I have bought from the Nike website pair of shoes which came with small but noticeable defects. At 150 pounds a pair I would expect perfection from their side. I returned them after i send photos to their email adress with the hope that if I will buy another one will look like I would expect even though I had to wait one week for the money to be back in my account. They offered a discount and that is why I have decided to give them another chance. The second pair, a new type of defects worse like the first one. I have the feeling that no one is doing any kind of quality check. I had the thought that a fake replica of this shoes will look better than the original since some of them pass as genuine all the time. Very disappointed, not because of their service but because of the product. I have various Nike shoes bought from different retailers at much better prices, but I wanted to buy something new directly from them and to expect a nice experience and quality products. Not this time.
Thank you Nike for this experience and because the only solution that offered me customer support was to buy it once, even if that meant paying over 400 pounds in just a few days and waiting a week for a refund for each transaction. Big dislike from me this time Nike.com

Patricia a young lady helped me today she is an incredible customer service representative. She was very professional, patient, and very understanding. Patricia deserves a promotion.

Ordered a pair of shoes.
They arrived. Wrong pair. Wrong size.
How does this happen?
Unfortunately. I'm home bound with a walker. Not very mobile.
This will be my last order with them.
Kinda sucks.