business logo of Nike
nike.com
active, casual men, womenAge 0-3, 4-12, 13-18, 19-25, 26-45, 46-60
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About the Business

Nike, Inc., founded in 1964 by Bill Bowerman and Phil Knight as Blue Ribbon Sports, is a leading global athletic brand headquartered in Beaverton, Oregon. Renowned for its innovative footwear, apparel, and equipment, Nike operates worldwide, emphasizing performance and sustainability while maintaining a strong presence through subsidiaries like Converse and Jordan Brand.


nike.com
+1 800-806-6453
USA
Nike is part of Nike, Inc.
Founded in 1972
Clothing item from NikeFashion apparel by NikeMerchandise from Nike clothing lineNike fashion product

Business Highlights

General

Parent Company: Nike, Inc.
Year Founded: 1972
Target Gender: men, women

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $50

Returns

Return Policy: free
Return Instructions: items must be unworn and unwashed
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: yes
Responsible Materials: recycled

Product

Style: active, casual
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (XS, S, M, L, XL, 2XL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone
Support Phone: +1 800-806-6453

Payment Options

Payment Methods: card payments, financing, PayPal, Apple Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates

How would you rate Nike?
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Reviews Summary

Nike has a rating of 2 stars from 459 reviews, indicating that most customers are generally dissatisfied with their purchases. Nike ranks 90th among Shoes sites.

service
181
value
174
shipping
170
returns
153
quality
161
Texas
9 reviews
3 helpful votes
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My fav brand
June 10, 2021

Nike is may favorite brand of all the times. I love their trainers and sneakers, bought my new pair of Nikes yesterday and ensured it's worth to trust them! LOVE

Date of experience: June 9, 2021
Virginia
1 review
0 helpful votes
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Nike
August 14, 2023

I bought I few pair of shoes from Nike and this is the 5th pair that came dirty inside and out side of the she. The pair of shoes I got today 8/14/23 stink and they dirty.

Date of experience: August 14, 2023
Ohio
7 reviews
24 helpful votes
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I love the shoe I customized even though it was a bit expensive but I'll make sure it lasts =) Nike keeps you update on your order and they ship it out quickly.

Date of experience: August 5, 2011
Canada
1 review
1 helpful vote
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I will do my best to buy/wear Nike products herein. Thank you! Anything that repudiates the horrendous being masquerading as the POTUS. Congrats Nike!

Date of experience: September 4, 2018
Illinois
37 reviews
108 helpful votes
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Cool shoe customizing website! If you want personalized shoes you cannot find in store or just play around with the software on this site... is's safe, secure, fun, and somewhat artsy.

Date of experience: July 21, 2011
Australia
1 review
15 helpful votes
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Foot Locker and Nike worst experience ever. Long story short my daughter bought Nike TN's on sale. After 3 months of wearing the soles were so worn down they looked like they were owned for years. Contacted Nike who had Foot Locker contact me(which took long till Matthew from there contacted me) he told us we could exchange for other color or shoe etc. We went to Foot locker only to have to deal with an annoying manager (Julianne) who tries to give me explainations as to why they are wore out and that she should not be wearing them everyday. Seriously?! Also to get a different color same shoe we had to pay the difference. I forgot to mention my daughter in 20 and not an athlete just wears them to walk. So Julianne would not accept the email and tells me to come back another day so she could get in touch with Matthew. It takes me 1/2 hr by car and 1hr by bus I was not leaving without a shoe. So after 3 hrs of wasting my time she finally get in touch with Matthew who now tells me because they do not have the same color she needs to pay the difference to get a different color. Well that is not what the email said. Did get our money back but had been hassled few weeks before that from again Julianne who back then refused us an exchange or a refund. Also my son bought TN'S full price which also fell apart. Those also were returned. So Nike and Foot Locker are absolutely horrible in customer service and quality of workmanship. What do I get in return for the stress and my wasted time? Nothing. Stay away from Foot Locker especially in Cairns Central Australia.

Date of experience: June 25, 2019
Massachusetts
1 review
0 helpful votes
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Nike I want a refund for the last 5 pairs of shoes I baught frol Kohl's! Onlu have pics of the last 3 I have and I am NOT happy... These are the last 3 pair's I have had within less then a year! A single pair use to last me a year if not longer... I always make sure they are wide, size 8 and perfect fit... $60-100 for one pair that doesn't even last half a year! I dont have a car and walk everydsy, all day and everywhere 99.99% of the time is walkin! I cant keep buyin cheap $#*! quality $#*! anymore! Nike please stop over charging if your quality is crap now and doesn't last long. All my god damn toes are cold now! Damn shame! Make your shoes NOT so god damn cheap anymore! Literally cant afford anymore shoes this year! So thanks!

Date of experience: May 15, 2023
Kentucky
1 review
1 helpful vote
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Poor quality
December 28, 2023

I bought some Jordan 1 og high from finish line for Christmas and the quality on them is horrible, I've been collecting Jordan's for 20 years and I think I'm done buying them completely now. Horrible

Date of experience: December 28, 2023
Michigan
1 review
1 helpful vote
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I bought a pair for Travel White Anus Slides They are YELLOW Turned YELLOW also the side tie broke. I take care of my stuff. I called NIKE absolutely NO HELP. THey want me to send them on my dime to see if they are replacable! OMG Seriously! Nike CUSTOMER SERVICD is a JOKE. THey are defective and should not break nor Tirn YELLOW. This is your Product that you DO NOT STAND BEHIND! Its like Through $100.00 away - Thank you NIke Great Job

Date of experience: July 26, 2022
California
4 reviews
5 helpful votes
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I am really in love!
August 31, 2018

I love so much their clothes! Its so comfortable for sports. But sometimes I am disappointed with their service( Its more about small shops and diff (not US) locations..

Date of experience: August 31, 2018