business logo of Nike
nike.com
active, casual men, womenAge 0-3, 4-12, 13-18, 19-25, 26-45, 46-60
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About the Business

Nike, Inc., founded in 1964 by Bill Bowerman and Phil Knight as Blue Ribbon Sports, is a leading global athletic brand headquartered in Beaverton, Oregon. Renowned for its innovative footwear, apparel, and equipment, Nike operates worldwide, emphasizing performance and sustainability while maintaining a strong presence through subsidiaries like Converse and Jordan Brand.


nike.com
+1 800-806-6453
USA
Nike is part of Nike, Inc.
Founded in 1972
Clothing item from NikeFashion apparel by NikeMerchandise from Nike clothing lineNike fashion product

Business Highlights

General

Parent Company: Nike, Inc.
Year Founded: 1972
Target Gender: men, women

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $50

Returns

Return Policy: free
Return Instructions: items must be unworn and unwashed
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: yes
Responsible Materials: recycled

Product

Style: active, casual
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (XS, S, M, L, XL, 2XL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone
Support Phone: +1 800-806-6453

Payment Options

Payment Methods: card payments, financing, PayPal, Apple Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates

How would you rate Nike?
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Reviews Summary

Nike has a rating of 2 stars from 459 reviews, indicating that most customers are generally dissatisfied with their purchases. Nike ranks 90th among Shoes sites.

service
181
value
174
shipping
170
returns
153
quality
161
Florida
1 review
1 helpful vote
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Wrong size
January 24, 2024

Shop with you online is a nightmare, always send the wrong size of shoes.this is ridiculous and unbelievable

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Date of experience: January 24, 2024
Texas
1 review
14 helpful votes
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Ordered a pair of Nike Air Force 1's showed available and paid for next day delivery. The next day I got a tracking number for the Fed Ex delivery. After waiting half the day with no delivery I called Fed Ex. Fed Ex states the tracking number was not valid and was not in their system. Fed Ex advised me to contact the sender. Called Nike was told that although the email said shipped the tracking number was no good and they did not have the shoes in stock. A refund after Christmas and a discount to make an online purchase is what I was told was available. He went on to say I was one of many customers calling with the same complaint. I ask for a supervisor but was told he was on another line handling another complaint. He then offered the number to the corporate office which would not open until Monday morning.
Worst customer service ever. Nike has my money and I have no merchandise. Money is withdrawn immediately from my account but I have to wait 2-5 days for a refund. Nike was my go to brand but time to move on.

Date of experience: December 21, 2019
Israel
1 review
2 helpful votes
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Great Jordan Max
June 12, 2020

Jordan Max are great sports boots. They are very comfortable. Actually, I got thm like a present. I was happy about that. It is very convenient to ride a bike wearing them.

Date of experience: June 10, 2020
New Jersey
16 reviews
55 helpful votes
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This site has awesome athletic wear and shoes. I recently got running shoes that I just love. Their items are very well designed. They are comfy and very attractive.

Date of experience: May 8, 2013
Kenya
1 review
0 helpful votes
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IS NIKE.COM A FAKE SITE
December 9, 2023

No, Nike.com is the official website of the well-known sports brand Nike. It's the legitimate online platform where customers can purchase Nike products directly from the company. However, it's important to be cautious online, as there might be fraudulent websites that mimic the appearance of legitimate sites like Nike.com in an attempt to deceive customers.

To ensure you're on the authentic Nike website, here are a few tips:

Check the URL: Make sure the web address is correct. The official Nike website is www.nike.com.

Look for Security Features: Legitimate websites often have security features like HTTPS in the URL and a padlock symbol in the address bar, indicating a secure connection.

Check Contact Information: Authentic websites usually have clear contact information, including a physical address, customer service phone number, and email address.

Research the Site: Look for reviews or information about the website online. If it's a scam or a fake site, there might be warnings or negative reviews from other users.

Be Wary of Deals Too Good to Be True: If the prices seem unbelievably low or if the website is offering extreme discounts that seem too good to be true, it might be a red flag for a fake site.

If you're uncertain about a website claiming to be Nike or have any suspicions about its authenticity, it's best to refrain from making any purchases and, instead, directly visit the official Nike website or use authorized retailers to ensure a secure shopping experience.

Date of experience: December 9, 2023
8 reviews
1 helpful vote
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Satisfied customer!
November 22, 2018

Very comfortable and high quality sports wear. I am in love with Nike clothes and shoes. I only shop in physical shops and receive only the best type of services. I am a very satisfied customer.

Date of experience: November 20, 2018
RU
1 review
3 helpful votes
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Great running shoes
June 19, 2023

Excellent running shoes, I always take only this company. I like the ease of running and the high durability of Nike. Puma are also good, but I am loyal to Nike.

Date of experience: June 19, 2023
Canada
1 review
7 helpful votes
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No Black Friday sales for Canada. Canadians lives matter. I talked to customer support and they said they have no idea why Canada is not on the list for Black Friday sales.

Date of experience: November 24, 2023
Finland
4 reviews
1 helpful vote
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I recommend
June 1, 2022

I recommend, I constantly buy and upgrade at nike, I am satisfied with the quality
Beautiful store with fair prices. The staff is always friendly and attentive.

Date of experience: May 30, 2022
Netherlands
1 review
0 helpful votes
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Bad refund services
August 15, 2019

After i got my pair of shoes, i immediately returned because the size (my normal size was too small) I bought 1 size bigger and returned the first one asap, but until now after 2 weeks of waiting refund is still not my account. They said they refunded it already but IT WAS DEPOSITED TO ANOTHER ACCOUNT. This is so traumatizing!

Date of experience: August 15, 2019