After using a coupon that expired a few days from when I was testing it out before purchase I tried it again 12 hrs before purchase on the 13th. The coupon didn't work so I did a live *******@7am on the 15th to see if it can be fix and if I can get a new promo. If I'm not mistaking her name was Angelica and she gave me a hard time by having a small argument then said she will finally help me. She asked for the items and I asked her to wait as I went back to my cart on my phone in a different tab that it was located on. She decided to disconnect me within one minute making me not want to continue ordering from Nike because of the bad customer service, but instead I called in and Ashley helped me over the phone. When I told her I tried live chat but the lady disconnect after an disagreement she changed the subject instead of following through with my report or connect me with someone higher to let them know. This was the first time this happened after being a Nike customer for years. I will continue ordering but their stars have drop from 5 to 4.5, hopefully it never reach 3.

I know a female name LAKEISHA WARE IN Memphis who says she charges 60$ to get in Nike an brags on doing Hindu voodoo! She has missing teeth an is very $#*! type! She brags on selling y'all shoes to men in Memphis under price too an she also smokes weed an on percs

In July 2019 I placed an order for customer football cleats for my grandson. After placing the order the date I was given for delivery was August 27. August 27 came and went with no shoes being delivered. Checked status on line and still had a delivery date of August 27. Contacted Nike via chat was told they were missing a piece they needed to complete the shoes and they would delivery September 10. I was also told at that time that they over sold and are only allowed to make so many a day. Received an email on 9/9 stating they were finished and shipped. Tracked them and it showed a delivery date of 9/10, then showed they were delivered that same day. Went home from work - no shoes. Checked tracking again and the date was now 9/11. Still no shoes. Checked tracking again now shoes 9/13. Contacted Nike via Chat again and all I got was sorry for the delay, we can give you 15% on your next purchase. My reply - KEEP YOUR 15% I WILL NEVER PLACE ANOTHER ORDER WITH NIKE AGAIN! High school football will be over for the season by the time I get these shoes. Very disappointed!

I've bought several pairs of Nike shoes over the last few years, and they've always lasted a long time. I enjoy them a lot!

It is unfortunate that racist supremacists are trying to bring this brand down - by the way - impossible because the brand has decided to stand on the side of truth and equality.
No mind - black consumers (of which I am one) tend to have huge buying power when it comes to sports apparel.
"A new report from Nielsen on the current buying power of consumers of color offers a fascinating look at how we're spending our money. In the report Black Dollars Matter: The Sales Impact of Black Consumers, the message is clear: While African Americans make up just 14% of the population, [they] are responsible for some $1.2 trillion in purchases annually".
I buy Nike goods anyway. I purchased the Nike Vapormax Flyknit trainers - £170 this morning. My son used to favour Adidas - not anymore.
For every Nike trainer thrown away, you will find black people and those who consider themselves allies will be purchasing more and more Nike goods. I bet if you look at their profit margins in the next half year or so, you will find that they will have increased. Also there is the small issue of demographics. The world population is 7.4 billion. The demographic of those who are burning Nike goods number 850,000,000. Do the maths - there are more of us - than them.
http://fortune.com/2018/02/28/raceahead-nielsen-report-black-buying-power/

WON A RAFFLE FOR MENS SIZE 10 UNC DUNKS ON THE SNKRS APP. PAID 100 FOR THEM. NIKE SENT ME TODDLER SIZE 6C WHICH ARE ONLY 50 DOLLARS. CALLED NIKE TO MAKE THIS RIGHT. THEY SAY " WERE SORRY BUT WERE OUT OF STOCK OF YOUR SIZE." (WHICH I WON BY RAFFLE! ALMOST IMPOSSIBLE TO WIN) THEY PROCEED TO OFFER ME A REFUND AND TELL ME THEY'LL SEND A RETURN FOR THE TODDLER SIZE I NEVER ORDERED... DONT WASTE YOUR TIME OR MONEY ON NIKE THEY DON'T VALUE THEY'RE LOYAL CUSTOMERS PLUS NEWER NIKES HAVE SUCH A TERRIBLE QUALITY MATERIAL THEY ARE NOT ANYWHERE NEAR WORTH THE PRICE YOU ALL PAY. I WILL NEVER BUY NIKES AGAIN. EVERRRRRRRRRRRR

Unprofessional company, waiting time for shipping is too long. Online ordering is not the good and I don't recommend it.

Nike sells a cheap and poor quality product under the name of big brand. In less than a pair of shoe got damage without even been used much.

I will never order from Nike.com again! I ordered shoes for my daughter and backpacks for my boys. I received the shoes no problem. I returned the shoes because they were too small for her. I was still waiting on the backpacks when I received a notice that the bags were being sent back due to bad postal code. Called them they informed me they already received the shoes and weren't sure why I didn't receive the bags or how the postal code changed. I explained why I was so overwhelmed and stressed out from this situation because school was going to start in a week and now I have to spend my weekend driving around town to find them backpacks. They offered to comp(refund) the order and send it back out to me. I was so great full & ecstatic I wouldn't be spending my entire weekend looking for other bags. They took my address 4 times to make sure it was correct! Well I never received it! The order was sent back AGAIN for the same reason! I called back and they escalated to a supervisor. I've called several times to ask when the sup should be contacting me and to no avail. Now it's been 30 days so I call again only to get in touch with a supervisor who offered me a discount on my next purchase! There was nothing the sup could do about the comp order I never received. So for all of the time, overwhelming stress, hardship, frustration, hurt, and anger they have caused my children and I we were offered a 20% discount on our NEXT order! Yeah that's never going to happen! Like we'd place our trust in them to get it right the next time and on top of that they couldn't make things right this time! No thank you!