NissanPartsDeal

Ordered 12 parts, 5 parts wrong part shipped, 1 part missing. Will never order from them again. Wanted correct parts shipped and an Return Material Authorization for incorrect parts. They would not make it right.

Not sure if this is even a place to place orders. God a run around for a while after I made an order that wasn't delivered and had to work for my money back.

Worst place ever to order from. Ordered parts from them over a month ago. Part of it came in two weeks. The other package got lost. Had to wait another two weeks. Package arrived and it was smashed to about a 1/4" high. Nothing inside the box to protected it and pieces of my order missing. They are not a dealership so don't get fooled they're just a middle man that buys parts from different dealerships and then charge a ridiculous amount to ship to you. Avoid these people like Covid. Not worth what you think your saving because it cost just as much from the dealership once you add the excessive amount for shipping…

They do shady business I will never ever buy anything from these frauds they lie and lie and lie more. Then get mad when you refuse what they are trying to send after waiting a month when it clearly says 3-5 business day not 20-25 business days

Worst experience nowadays: delivery 2 weeks! Price is 2 times more expensive than even on eBay. Just wait for a postage due.

Order Nissan Idler Arm Kit. 2 Bushings 2 Dust Caps. Got 2 bushings No Dust Caps. In a bag that was obviously a returned item.
Try to contact. Answering Service.
Completely scammed.
1 pic what I got
2nd pic what I ordered

Ordered my part a month ago, they lost my package, NissanPartsDeal continues to give me the run around on the part stating they filed a claim with the post service and I have to wait another 7 days for the part to arrive, until the part does arrive, I will leave a $#*! review on your page DAILY, if not here by Friday 4/19/24 I will contact the BBB and file daily complaints as well, toodles.

I ordered a transmission filter and gasket. They sent me the filter with no gasket. I had to have my car so I went and bought a new set. I jumped through about five hoops, and sent the incorrect part back to Nissan parts deal. You actually have to take a photographs of the part, the labels and the shipping containers before you send them back I sent them back USPS with the tracking number and I know that it was delivered there. You can have the order number or the RMA number nothing helps on the telephone. I think the system is designed to keep your money. Well it worked. I wouldn't buy another part for them ever again.

They're going to get somebody killed, literally killed. Better yet, why don't you just do it yourself. Go on, send me a bomb. They sent a brake hose that they just looked at the picture of kinda-sorta online and made a copy of. They literally sent me a one-sided brake hose block.
You know how I can tell? Because there are two back wheels. The picture online only shows one side of the part. They shipped me a rear brake hose with one half of the block made perfectly. The other side they didn't drill a hole in. If they can make such a big error that no one EVER bothered to even hold the part they made up to a vehicle in real life I say shut down NissanPartsDeal and get NISSAN badging off my product because you are sub-automotive quality scum. Go to China. Maybe you can destroy someone's family prospects who actually deserved it you complete losers.

They sent me the wrong color trim piece I needed and then had the most rediculous return policy. Basically I couldn't return it because my wife threw away the box it came in even though the part had all the numbers on it and clear packaging. I've never had such a foolish experience with returning and have ordered many items across the web. I should have come here to read all the bad reviews before ordering.

Was sent a used fuel pump and now they want 20% restocking fee plus pay for return shipping. Sent pictures as opened resealed box was in a ziplock bag to hide gas smell. No caps on the pump and not wrapped as nissan ships parts

Do not buy with these people they are scammers. Making a claim with them is quite a process. Respond when they feel like telling you there is no refund if you make excuses. Avoid having this problem, do not buy with them if you do not have a headache.
In my case, I claim for 2 pieces that I paid for and they say that there are 2 in that package, as you can see in the video it is only 1

I ordered an item recently from this business. First it was shipped to the wrong address, fine, my mistake. The same day I requested the address changed and I was bluntly denied any attempt to accommodate my simple request.

I finally got my hands on the item. Took it out of the box, and it was broken. The part was listed as new, but it had parts snapped off. Clear signs someone had damaged it. This business runs multiple websites for different car manufacturers, they drop ship items directly from the manufacturer and jack the prices up as the middleman. Their return policy is specifically written to prevent you from being able to return ANYTHING that is damaged, missing parts etc. If you do try to return something they are terse and unhelpful. You would think a company that doesn't manufacture, ship, or store the products they sell could afford to be more helpful. But no. It's designed to get your money and keep it.

Avoid them at all costs, you can do better elsewhere.

This is the business model: they say everything is "in stock", at the end of the day they source all the parts from dealerships across the country, negotiate a lower price, drop ship to you... Remove the middleman, and call the dealership's in your area. Negotiate your own discount using their price.

Notice you can't review on their website? That's because its a scam, you have been warned.

Do not trust this site. I paid 61.00 for overnight shipping on a 41.00 part. Supposedly the part was in stock. Then I go to my account and delivery was 3-4 days out. They refuse to give the shipping fee back. I hope future customers read this. BEWARE

They a bunch of thieves and crooks. They accept basically no returns, look at their policy. I tried to return something I never even opened up and they denied it instantly via email b/c it was technically electrical (crank shaft position sensor). In other words, it used electricity like half the components in a car.

I called them and they folded and made a special exception to take it back with $10 return shipping + 20% restocking fee and also it must pass inspection otherwise I won't get my refund and they will keep the item unless I pay another $10 to have it returned within a 14 day window. By the way, the item weighs about 2 ounces.

If everything goes perfectly, I'll take a 75% loss on a $42 item. If they don't accept the item, I'll have $80+ part I'll never need or use. Which is about 4-5x the cost of a non Nissan version.

I ordered a part, which is now 5 days late. Gave them the benefit of the doubt and waited until now to contact them. Their answer was that I should. Call the post office. Not that they would check on it. Not "I'm sorry. Let me see what we can do." Nope. I should call the post office. I will never order from them again, and I am telling everyone I know not to ever use them.

I ordered $1500. 00 worth of after factory add ons. This site clearly noted the inserts would fit our car. They did not. I followed the return policy and even returned a part they sent by mistake. It has been 4 months and they still haven't completed the return. Buyer Beware!

So I ordered a part from this company, a transfer case paid for the fastest shipping possible but even though I did already my problems began, this company is just horrible horrible horrible. So as mentioned they advertised two day shipping and then after I already paid they sent me a notice saying there's a 3 day processing period to then begin the 2 day shipping. So in total it took about 5-6 days to actually come, and then at first they sent it to the wrong house, I contacted FedEx and FedEx shipped it to my residence, yet after all this headache once I finally got the part it was the wrong one. I tried to tell someone in their customer service department of the issue in as kindly of a manner as I could what the issue was but they just kept hanging up on me or gave me a run around. Their explanation in layman's terms is if they don't have a part in stocks they'll just ship you a part number similar to the one you ordered if they don't have it and they hope for the best, I actually have a representative saying this documented. This is causing me a dilemma because my car was due for inspection and registration so because of this company, not only am I not making money because I use my car for work, but I'm also getting fined by the city I live in all because of this company, and try and try as much as I could they offered no reasonable solution to the issue whatsoever. I'm telling you the amount of headaches and loss of money I've experienced with this order is unmatched, I've never had such a terrible business deal gone down, I hope my review can save some people, please do not do business with nissanpartsdeal.com.

I would give them a -5 if I could. I order an applique and they came damaged and we're not machine cut to fit the car. These are suppose to be Nissan parts. When I sent them back they charged me $40 for "restocking fee". The part was damaged I should get a full refund. Even though I stated in RMA that parts were damaged and I sent attached pictures. They still put "customer no longer need" as the reason for return. You can't contact anyone directly. This is a clear sign of intentional expectations that they will screw over the customer. Pay a little ore to get it from the dealer. I will never get my money back from them but hopefully I can prevent someone else from getting screwed.

Really terrible service, if you want a part go somewhere else. Took over a week just to have an order confirmed and that only happened because I called and talked to a representative. No customer service at all from this vendor, really poor experience waiting... waiting... waiting.

This site is trash and a waste of time; wish I read the reviews before trying to order on this site; 3 weeks wasted with their nonsense. First they didn't have the part, every time I emailed to communicate using their website reply they never got the message…plus they never had the parts to begin with. Only reason they received one star is cause I couldn't give a negative star and I got my money back…stay away and find your parts somewhere else, ugh…can better business bureaus do their job and look into this site as it's a waste of time and poor service standards.

I am very disappointment with the service I received from this company. I recently placed an order on this website and was promised delivery within 1-3 days. However, I did not receive my order until almost two weeks later. Although a tracking number was created the next day, the package was not shipped out for almost two weeks. This delay caused me significant inconvenience as I had to finish my car and could not wait two weeks. As a result, I had to go to the dealer and buy the parts on my own. Furthermore, when I contacted customer service, they were not helpful and provided me with false information. When I attempted to return the parts, they refused to take them back. As a result, I am now stuck with these parts. I am disappointed with the level of service I received from this company and feel that I have been taken advantage of. Not worth dealing with them buy parts from the dealership or other websites.