I've bought two cars from Nitrotek, and now need some spare parts - I placed an order over five weeks ago, with payment taken immediately. I've chased three times via email to their support desk as there's no other way of contacting them whilst they work from home, but have received no response. One of the cars cannot be used until the parts arrive. Customer service needs to improve greatly if you want repeat custom.
This is by far my favorite hobby shop in town! Extremely Decent
Selection. I see that they get some mixed reviews but my experience
Was excellent. I will be back, probably many many times. Highly
Recommended for RC cars, trucks, drones, heli, and planes.
Nitrotek.co.uk have good reviews elsewhere and my experience so far has been excellent. Particularly good prices and an extra 5% off if you pay by Bank Transfer. Ordering was straightforward, P&P free and promised next working day. Only remains to be seen!
I've read some bad reviews about nitrotek, which I believe are isolated incidents
My experience with the company has been great!
Would definitely recommend, fantastic website & fantastic product!
Really pleased
Do not buy from this co. You will never get your money back. I emailed them after a month as received no response. They said no manufacturing fault and asked me to pay for the postage again to return the model.
Not just for geeks and kids - though chances are it will turn you into one or the other! Amazing selection of classic rc toys you'll remember from your childhood. I'll be back this summer. With a wallet full of cash.
Excellent easy to use and no hassle with payment
Spares were just what my son was looking for after his gearbox in his Christmas present broke very upset son but soon calmed down when we found the spare part
Reputable company selling rc equipment (cars, planes, helicopters), parts, upgrades/spares, all with friendly customer service & prompt delivery if applicable to your requirements. Highly recommended. Good work people of NitroTek, thank you.
A legendary car has arrived in top condition(yet to test drive but all appears well), packed well enough, double boxed with bubble wrap. Next day delivery. Wide selection of other products for a modern day consumer also inc. electric scooters etc etc. Before going anywhere else, go to NitroTek, you won't be disappointed. Need I say more.
#*******897
Order reference if you guys at NitroTek are looking here. Cheers. Stay safe & well, everybody.
Scott.
The car I ordered came broken. It had a screw sheared off on the clutch holder. Company was not willing to help. Now I find that parts are not readily available and of course there is absolutely no customer service.
The inner nerd in us all, who still wants to play with awesome stuff, needs to flock to this place. Prices are better than you'd expect, and aftermarket support is great. The last time my kids rc car broke, it's his I swear, I felt like I was robbing the store when they installed the needed fix free of charge.
Overview
NitroTek has a rating of 3.1 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members