• Noho Home

Noho Home

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Overview

Noho Home has a rating of 3.9 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noho Home most frequently mention customer service, great experience, and unique designs. Noho Home ranks 29th among Furniture sites.

  • Service
    88
  • Value
    61
  • Shipping
    50
  • Returns
    29
  • Quality
    77
45
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How would you rate Noho Home?
Top Positive Review

“Great experience”

Tinh T.
1/25/23

Not usually one to write reviews but I feel this is deserved. I had many questions and was very unsure what I was looking for. Everyone I spoke to was incredibly helpful and assisted me in putting together pieces that work beautifully. Thank you.

Top Critical Review

“Awful! Cheap quality and no refunds”

Kate M.
6/23/22

Basically rubbish items from China. Paid nearly £1000 for 3 lights and they're such bad quality. I have attempted to return them, however the company says that due to selecting from 3 pre determined sizes it is 'bespoke' and made to order! It came flat packed so this is rubbish and a way of ripping people off! AVOID!

Reviews (116)

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Reviews that mention popular keywords

customer service (41)
Thumbnail of user katem893
GB
1 review
6 helpful votes
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June 23rd, 2022
Verified purchase

Basically rubbish items from China. Paid nearly £1000 for 3 lights and they're such bad quality. I have attempted to return them, however the company says that due to selecting from 3 pre determined sizes it is 'bespoke' and made to order! It came flat packed so this is rubbish and a way of ripping people off!

AVOID!

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Value
Shipping
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Thumbnail of user brettm387
Texas
1 review
4 helpful votes
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November 3rd, 2022
Verified purchase

Product (which was $800) was 6 months late. I was told over 10 times "it will be there in a week". When I finally lost faith in them I started the process for my credit card to claw back the charge. The product did finally arrive and it was completely broken. Even then, they refused to give me a refund. Thankfully I have purchase protection with my card. This company is a scam. Do not give them any business.

Tip for consumers:
avoid at all costs

Products used:
large pendant lamp

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Value
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Thumbnail of user he35
GB
1 review
3 helpful votes
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November 9th, 2022
Verified purchase

Very misleading images on their website. Product does no way match the quality expectations for what the website displays, neither does the price of the item. Same experience as other reviews here. Poor quality shipped from China. Paid £360 in May, 6 months later after numerous emails to customer service, I came home today to find a crate dumped on the doorstep.
Shocking quality, the table top is buckled out of shape. I hold little hope of getting my money back.
Noho Home are a SCAM TRADER

Tip for consumers:
I would not recommend using this company.

Products used:
Sofia Side Table was the product ordered, its usability is questionable.

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Thumbnail of user eleanorjoc
GB
1 review
5 helpful votes
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July 20th, 2022

I ordered a chair 5 months ago and it still hasn't arrived after numerous emails with this so called "Rory" who says the same version of "We have followed up with our fulfillment team and shipment team and await their response".

Complete fraudsters stay away.

They have multiple fake reviews in between all of the real ones.

They have stolen £350 from me.

Furious.

Thumbnail of user ankurb7
Ireland
2 reviews
7 helpful votes
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March 22nd, 2022

I ordered a rug from them for 500 euros. I received a really crappy product. When I called to refund they denied shamelessly. This is a FRAUD company. Do not loose your hard earned money to these. Order no 1218 RUG

Tip for consumers:
This is a SCAM

Thumbnail of user naseerahmad0710
Pakistan
1 review
0 helpful votes
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January 25th, 2023

Not usually one to write reviews but I feel this is deserved. I had many questions and was very unsure what I was looking for. Everyone I spoke to was incredibly helpful and assisted me in putting together pieces that work beautifully. Thank you.

Service
Quality
Thumbnail of user ankurb17
Ireland
1 review
4 helpful votes
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June 28th, 2022
Verified purchase

I bought a rug from them for 500 euros. Looks at the picture attached and decide if you want that for yourself. No explanation needed. Its a cheap synthetic thing with no pile. I would not call this a rug.

Tip for consumers:
See the refund policy very carefully. There would be no refund and you WILL loose tour money

Products used:
Rug

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Value
Shipping
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Thumbnail of user rubenvanderboer708
Pakistan
1 review
0 helpful votes
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April 5th, 2023

I was concerned about the delivery process and how the furniture would be handled during shipping. Maria really reassured me and I was provided updates throughout the entire process, making sure that everything went smoothly. Frustratingly, when I received my furniture, I noticed a minor flaw in the fabric of one chair. I reached out to the customer service team again and they immediately took action to remedy the situation, offering a replacement or a discount on the item. Overall, I am absolutely impressed with the service I have received. It's clear when a company values their customers and this shows in Noho Home's communication and willingness to go shove and behind to ensure satisfaction.

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Thumbnail of user stefanfink061
Netherlands
1 review
0 helpful votes
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June 14th, 2023

The customer service at Noho Home is exceptional. They are always available to answer any questions and address any concerns. I was sceptical to place such a large order with an online brand but I'm very happy I took the risk.

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Thumbnail of user brandonb1011
Pakistan
1 review
0 helpful votes
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April 1st, 2023

It's hard to find a brand that showcases designs with both aesthetic and usability in mind. These furniture pieces are not just beautiful, but comfortable and functional - it is evident that each piece is designed to be durable and long lasting. Delivery was slightly longer than expected but with couriers these days it's hardly a surprise. I would have no doubts in using them again and highly recommend Noho Home.

Thumbnail of user 37864
Texas
1 review
0 helpful votes
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May 29th, 2023

The unique designs at Noho Home have made it possible for me to create a one-of-a-kind space that stands out and feels like me. I made use of their 'make your own' feature to change colours and fabrics within my order and couldn't be happier with the result.

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Thumbnail of user michaels8944
Pakistan
1 review
1 helpful vote
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June 22nd, 2022

I was so excited to receive my sofa and chair from Noho! We custom ordered the color and it
Ended up being the perfect fit in our home. Highly recommended for customization alone. But,
We can't wait to show off our new sofa!

Thumbnail of user mabele12
Pakistan
1 review
0 helpful votes
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June 22nd, 2022

Noho offers such an incredible array of items. It's really exciting to know that I can furnish my
Home with all of their products from rugs and decor to the basics! I can't wait to order from them
Again!

Thumbnail of user michaelb10816
GB
1 review
0 helpful votes
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August 14th, 2023

I was having trouble with an order I had placed and reached out to their customer service team for help. The representative I spoke with was exceptionally helpful and went above and beyond to assist me. I was really impressed with their level of knowledge and expertise, as well as their friendly and professional demeanour. Overall, I was extremely satisfied with my experience with Noho Home's customer service team. They were able to turn what could have been a frustrating situation into a positive one and left me feeling confident in my purchase.

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Value
Thumbnail of user mackc45
India
1 review
0 helpful votes
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August 7th, 2022

Ordered a freestanding mirror for my newly refurbished bedroom. Easy ordering process and the mirror was delivered quicker than projected. No excess packaging, which I was happy to see. The mirror looks lovely and is well worth the price. A great experience for my first purchase, I will be ordering again.

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Shipping
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Thumbnail of user 2021220828
Pakistan
1 review
0 helpful votes
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March 25th, 2023

What fantastic customer service! Have just bought really good kesi sofa at a great price. Owner couldn't do enough to help, really great personal service, can't recommend highly enough. We will definitely be buying again from this site.

Service
Thumbnail of user 00001082962685sp
GB
1 review
0 helpful votes
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April 1st, 2023

I have received countless compliments on the furniture pieces that I have purchased from Noho. They are truly unique and feel special. The delivery process was also seamless and the furniture was packaged and transported with care. It is clear that this company values their products and takes great pride in ensuring that they arrive in pristine condition.

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Thumbnail of user cameron.hill4
New York
1 review
0 helpful votes
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May 29th, 2023

The attention to detail in Noho Home's furniture is impressive. Each piece is carefully crafted and the result is truly stunning, the work put into the furniture here really does show with the final product.

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Thumbnail of user miloudervelden7
Pakistan
1 review
0 helpful votes
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April 7th, 2023

I am so glad I stumbled upon Noho Home. I had been looking for unique and high end pieces for a commercial project and was nearly at a loss with the endless carbon copies you find everywhere. Having opened a trade account and speaking to their team, I was able to put together some truly stunning pieces for my client. Big thank you to the trade team and customer services, I couldn't recommend them more.

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Thumbnail of user tylerw384
Pakistan
0 reviews
0 helpful votes
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June 24th, 2022

The furniture and decor is SO affordable for the quality you get. We are so excited to have
Luxury furniture at a price that is feasible for us. We will definitely be adding more Noho items to
Our home in the near future!

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Value
Quality
Thumbnail of user johnk4182
Pakistan
1 review
0 helpful votes
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June 17th, 2022

We customized a sofa and had a great experience with the customer service at Noho.
Impeccable quality and a great style- we hope to work with them again and will be checking out
Their site soon for more cool finds.

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Quality
Thumbnail of user ethank136
Pakistan
0 reviews
0 helpful votes
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June 27th, 2022

Noho blew other companies out of the water with their quality and price! We can't wait to add
More pieces to our home. We are continuously impressed with our new living room furniture and
Are eager to share the site with friends!

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Quality
Thumbnail of user 1701020091
GB
1 review
0 helpful votes
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May 24th, 2023

I am absolutely in love with the Boucle Armchair that I purchased from Noho Home. It has quickly become one of my favorite pieces of furniture due to its luxurious boucle material that feels incredible to the touch. The chair adds an element of elegance and coziness to my living room that is hard to replicate with any other piece of furniture. The customer service team at Noho Home was also fantastic to work with, providing quick and helpful responses to all of my queries. I would definitely recommend this chair to anyone looking for a comfortable and stylish addition to their home.

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Thumbnail of user johnr5037
Pakistan
0 reviews
0 helpful votes
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June 24th, 2022

Noho is such an impressive company. Not only is it affordable but it is incredible quality
Furniture! We only bought a table and chairs but I am definitely looking into other stuff now that I
Know the company sells incredible stuff!

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Thumbnail of user gloriae219
Pakistan
1 review
0 helpful votes
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June 19th, 2022

We are really satisfied with our purchase and experience. Noho has a vast variety of home
Items that are unique and artistic- now that we own a couple, we are so happy to report that it is
A wonderful company with great quality items!

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Value
Quality

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Thumbnail of user shuanm1
Shuan M.

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