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Noho Home has a rating of 3.9 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noho Home most frequently mention customer service, great experience, and unique designs. Noho Home ranks 29th among Furniture sites.
Not usually one to write reviews but I feel this is deserved. I had many questions and was very unsure what I was looking for. Everyone I spoke to was incredibly helpful and assisted me in putting together pieces that work beautifully. Thank you.
Basically rubbish items from China. Paid nearly £1000 for 3 lights and they're such bad quality. I have attempted to return them, however the company says that due to selecting from 3 pre determined sizes it is 'bespoke' and made to order! It came flat packed so this is rubbish and a way of ripping people off! AVOID!
Absolutely apalling customer service. Been speaking to them for a resolution now they Al have gone quiet. No resolution achieved.
Products used:
Sofa
Highly recommend! The customer service was amazing and gave me great recommendations. Very happy customer, I will be ordering again!
Delivery was faster than expected and produced exactly as described. Everyone I spoke to was incredibly helpful. Thank you!
Great experience. Excellent customer service. Stunning bed! So unique, I'm very pleased. Highly recommended. Thank for a great deal
Incredibly helpful interior design team. We took nearly every recommendation and are very happy with everything we have received.
A great collection of unique designs, you don't see pieces like this anywhere else. Overall great experience. Highly recommend
The designs offered by Noho Home are classic enough to stand the test of time but still allow you to be playful and unique with your interior.
My order is still to be delivered but based on service alone I would recommend Noho Home. Incredibly helpful staff, no question seems to be too much.
Very impressed with the customer service. The staff were also very friendly and helpful. Lovely new Oslo chairs which arrived ultra quick. Thanks.
Not the cheapest but as you say you get way you pay for! Real quality! Great service and I love my side table
Ordered a lovely set of new tablewear to gift to my Mother in law, she loves them! Very happy. Excellent customer service and easy to deal with them.
They are currently not shipping their orders or replying to customer service. Do not order! It appears many people are waiting for orders
Products used:
No product arrived. Received email from shipping company saying they had not been paid and would not be shipping
My experience with purchasing from NOHO HOME has been extremely stressful and frustrating and ultimately I have paid for a defective product. I purchased the KODAK Chair from them and took delivery of it on the 11th July 2022. After unpacking the product I identified the chair had a defect to the fabric in one area to the rear of the chair. I took pictures of the defect and emailed them immediately to customer service. NOHO HOME responded to say they would investigate only to be told later if I couldn't provide an image of the product packaging inside and out they could no longer investigate further. I explained this wasn't possible as the box had been completely dismantled/ pulled apart to remove the chair.
After contacting customer service and exchanging multiple emails over a period of 8 months, NOHO HOME have not attempted to replace the chair nor have they acknowledged my letters requesting a full refund. They have since emailed me (Dec 2022) to say they are looking at a possible partial refund despite me never requesting this. We are now in March and I've had no correspondence from customer service at NOHO HOME since Dec 2022.
I have now sent a further letter which again hasn't been acknowledged. A shocking customer experience for me, it is safe to say I will not be purchasing again from Noho Home and nor would I recommend this retailer to anyone based on my personal experience. A complete lack of customer care and acknowledgement of consumer rights
Noho Home is my absolute go-to for high-end, classic furniture. The quality of their products is simply unmatched in my opinion.
Ordered 2 lamps and they got slightly delayed the team were super helpful and called me to reassure the delivery date.
Quick delivery fantastic looking pendant. They helped me for the perfect selection of the products that I need for my apartment.
Design, service and quality all above and beyond my expectations.
Pictures didn't do my new bed justice. Over the moon!
Noho Home's furniture is the epitome of luxury. From the rich fabrics to the intricate details, their pieces are truly works of art.
They're super friendly, polite, professional and knowledgeable. Compatible price and excellent customer service.
Great service and great people. Stunning sofa! So unique, I'm very pleased. Delivered quicker than expected, very happy.
Super happy with the sofa and it's super easy to clean. Customer service is awesome. Delivery was late but I'm happy with the quality of my sofa :)
9 weeks finally got my bed and I love it, was worried it wouldn't suit but it fits perfectly. I'm very happy!
No issues.
I have had a great experience. No issues in ordering my product. Great product quality, affordable price and very good customer service.
The customer service was excellent and the quality of the product exceeded my expectations. Highly recommend.
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