NoteBurner

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Hong Kong
1 review
0 helpful votes
Follow Mandel M.
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A little bit slow
October 11, 2021

The conversion speed is pretty fast but when switching from one song to the next it's a little bit slow. Is it NoteBurner's problem or Spotify's problem? Except for this, Noteburner is really a good product.

Date of experience: October 10, 2021
Iceland
1 review
0 helpful votes
Follow Asdis J.
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No service!
February 18, 2023

I thought that this could be safe and I just bought a one month to try it out from them.
I didn't receive any confirmation email on my login so now I just spent 15 dollars on nothing.

Do NOT reccomend.

Date of experience: February 18, 2023
Hong Kong
10 reviews
9 helpful votes
Follow neo d.
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Lovely tool
September 11, 2019

It is a lovely tool I have used for almost 1 year. The software is working properly to convert music. Their support team is helpful and reply in a short time. The tool has some errors and their new update could fix them and it works again. It is a really nice product.

Date of experience: September 10, 2019
Hong Kong
1 review
8 helpful votes
Follow Sara D.
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I love NoteBurner so much. It offers so many powerful programs to make my life easier. Both the Spotify Converter and Apple Music Converter work like a charm. So even though the M4V Converter doesn't work anymore, I'd still like to give you guys a five-star review for your continuous efforts.

Date of experience: April 25, 2020
Hong Kong
4 reviews
4 helpful votes
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Cute music tool
April 16, 2021

It is a really useful tool. I absolutely love and use it constantly! And the support team is also helpful. I love to use it to download Spotify music with all the metadata saved the music to my computer. It is very easy.

Date of experience: April 16, 2021
Maryland
1 review
2 helpful votes
Follow mike-kelley g.
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Product worked as advertised for me, but I ended up getting my account suspended for using it. Generating stored content outside of Spotify's apps violates their Terms of Service.

Date of experience: July 29, 2023
Florida
1 review
1 helpful vote
Follow Jay P.
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I purchased this product in order to create MP3 for use in car rather than filling my iphone memory.

I then received the following e-mail from Spotify.

Date of experience: October 27, 2021
Hong Kong
1 review
10 helpful votes
Follow Ron P.
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Spent $45 on Noteburner. Does not work at all. They request that you send them all information about the error, including logs. Did that 4 times. Its been 2 weeks with absolutely no response. I dont think I will ever get a response or a refund. I wasted $45.

Date of experience: November 16, 2017
Canada
1 review
0 helpful votes
Follow dwayne d.
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0 stars this by far my worst i have ever used... no help what so ever... does not work at all. Its been three day now and pass code does not work... save your money...

Date of experience: April 10, 2021
Australia
2 reviews
6 helpful votes
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Noteburner is not safe
August 27, 2022

This company cannot be trusted. On their Facebook page they suggest you go to https://bit.ly/3DIwQOp to download their program, however this hosting site is notorious for it's malware. More importantly, the company is actually a front for a Chinese outfit with links to the Chinese Communist Party (CCP). It's address is:
NoteBurner Inc
Technology Road [keji zhi Iu] 1705, Technology Park
Shenzhen, Guangdong
*******
It is impossible to contact them directly. This mysterious office located in a large complex has no phone number or email address. Chinese friends have assisted me in my enquiries, and although we have located the actual physical place, no one ever appears to be there. Thus, you should seriously question Noteburners promotional claims to be "100% secure" and "trusted by millions".

Date of experience: August 27, 2022

Overview

NoteBurner has a rating of 3.1 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. NoteBurner ranks 185th among Windows sites.

service
9
value
10
shipping
5
returns
7
quality
9