Novadab

To make a long story short, they took money from me without producing anything. That is considered theft. Lesson learned. Their business practises are quite shady. Phone rings forever, man doesn't know what he is doing, manager on floor and not able to call back for 6 hours (!), unacceptable behaviour, no answers, and so on. Don't waste your time or money. By the sounds of it, I was better off not to trust these people or purchase anything from them... its all garbage.

I ordered 14 necklaces through Groupon and Novadab wanted to charge me 97.00 for shipping at first! Oh they did give me a 13.00 discount, so it would have been $84. Unbelievable... I cancelled the order with Groupon.

I placed an order 3 weeks ago, redeeming a groupon voucher. After 2 weeks, I emailed them (and got a response after the second try), to find out that they had an "invalid shipping address". Thanks for letting me know(!). I gave the correct shipping address and still it hasn't been shipped. I've emailed them two more times asking for it to be expedited or refunded because I needed it for a Christmas party gift. This is the worst customer service I've ever experienced. I can't review the item, because I have yet to receive it!

My beautiful feather necklace arrived quickly. The first day I wore it my husband complimented it! It looks super cute with anything and is easy to put on and remove. Comes in a nice box if you intend this for a gift!

I usually prefer smaller jewelry pieces, especially when it comes to pendants on necklaces but I love this black rose petal necklace! The design of this necklace is so unique and elegant. This necklace is made from a long silver chain that holds a large black rose with sparkling crystals and two smaller black roses hanging down on an additional silver chain.

I received my sunglasses which came apart after only using them a few weeks but since they were purchased more than a month ago they would only replace them if I paid a 50% charge. I've been trying to reach them by phone as they instructed but the phone just rings with no answer or message system.

This is the second time I buy from them and I was not disappointed. Beautiful jewelry at amazing prices is great. This time i bought 5 different sets of jewelry all of which surpassed my expectations. They have tons of different styles of which i have gotten several different ones for my girl friend and she has loved all of them (as have I when I checked them). They are also very attentive if you have any inquiries. The coupons they offer make this an amazing buy for a university student like me with not many funds. I highly recommend them, I truly hope they stay in business long.

Where do I start? Well, I purchased a bracelet from Novadab in 2017 for a great price on 2 for Christmas I called numerous times, I finally received my purchase 5mths later. I was offered a piece for free, I never received it. Read and trust the reviews the shipping is ridiculous the quality of the charm was great but now I have to wait until 2018 Christmas to give them out. I will never purchase from them again. I debated with posting this but I want to warn customers novadab is misleading and you may receive your items very late so have a back up plan if you are buying them as gifts.

What i've found with using groupon... u got to read the fine print. I couldnt change the color on the sunglasses i wanted but i was able to chat with someone that helped me get the colors i wanted, then when i got ready to pay i could use paypal so i was emailed a copy of an invoice which helped a lot. I'm satisfied with my help from novadab and my product. Thanks

I see many negative reviews on here, but I have never had a bad experience with Novadab. I encountered an issue recently, and I contacted them directly through their website, like I would any other company. I received a response in the same business day, and my issue was resolved immediately!
I have purchased many items from Novadab, and I love everything I've received! Their pieces are beautiful, unique, fun, and great quality! They have a lifelong customer here! Their offers and discounts are far superior to other sites, but their prices are very reasonable even without special offers. While I first discovered them through Groupon, I signed up directly with them, and I am a very happy customer! Thanks, Novadab!

Placed my order 8 days ago at 6:24:37 a.m. pdt this is my daughter and my nieces graduation gigs paid extra for priority shipping! Its not been mailed but its has a label and is awaiting arrival as first class mail! Needless to say NOT priority mail and NOT going to be here for their graduation so yeah kinda pointless now and I have called 4 times now and nobody answers they just hang up! So Im STEMMING!

POOR quality and TERRIBLE customer service! I purchased a Groupon for sunglasses and received 2 of the same color, which I did not order. Even though it was their mistake they would not correct the issue, They offered to exchange it if I paid for the shipping. I'm pretty sure this company won't be in business for long. It also caused me to never buy a Groupon again, their customer service over this issue was just as bad. Screw me once shame on you, screw me twice... well I'm not giving you the chance!

Purchased quite a few products from Novadab. I am very very happy with the quality of the products. Quality is great be it watch or jewelry and did not loose the shine after exposure to water.

I contacted them after accidently breaking one of the hooks of my necklace (kids) to see if I can get a replacement... and the generous customer service replaced it for no cost to me.

Great people, great product and great price & service

I purchased sun glasses on April 30th. I paid the Groupon fee and then a separate shipping fee after being directed to novadab, worst mistake ever. I called everyday only to be on a 20 minute wait if not longer then finally ends in being hung up on. I chatted with someone only to be told that the item I bought was not in stock. So they let me purchase an item they didn't have. Most websites tell consumers what items are in stock or out of stock. Do I basically paid for sunglasses I won't get and novadab pockets my money. Sounds like theft if you ask me. No One should ever use this website ever!

After posting a negative review on 1-8-18, I want to report that the company (Novadab Jewelry) has rectified the problem. It wasn't an easy process but they finally got it right. Thank you Novadab for resolving this for me.

I certainly don't understand why the people are outraging this site. I have placed six orders with the site till date and never faced any issue. In fact, two of my orders were got delayed but I got a prompt response from their customer support confirming the low stock. Moreover, I got a complimentary gift from the company on account of delay in delivering my two products. What else could one ask for more? I am well-satisfied with its product quality and great services.

I bought a Christmas necklace which didn't arrive in time for Christmas. The necklace is just ok, but I don't like the fact that I had to pay an extra $2.63 in postage to pick it up at the post office. So I ended up paying $9.62 for a necklace that weighed about 4 oz. Their jewelery might be cheap but they make it up by gouging you for shipping. I emailed them about this before I picked up the necklace and got no answer, terrible customer service! Obviously, they don't give a crap what you think. I will never buy another thing from this company. Wish I would have read all the negative reviews before I purchased from them. Never again, can't believe they have ANY repeat customers.

I ordered a pair of earrings for my daughter on the occasion of her 15th birthday and Novadab did not let me down. The order was delivered well in time and was beautifully packed. Thank you team for taking care of your customers so courteously!

I was excited to happen upon this line. I ordered 8 bracelets (as end of year teacher gifts) and was very surprised when I received my package at how wonderful they were in person. There was one incorrect bracelet and was told to simply email them the details and I would be sent the correct bracelet. I was pleasantly surprised to have a response immediately and am looking forward to getting my last bracelet - I will recommend and use them again!

I had purchased from Novadab prior to the pandemic and was satisfied. This year I purchased a necklace that is for a little girl not a woman. The web site did not mention it was for a child. I have had no response to my emails to their support address. Their phone number rings without any answer. I will never purchase from them again. There is no way to return the merchandise.

Good quality. Authentic product as well. I own another watch that I bought for double the price but this one is amazing. Excellent look! This watch is awesome. It is a bit large, but that is exactly what I was looking for.

This company is absolutely awful! I have had nothing but problems with them and Groupon won't help as they tell me that my groupon has been redeemed and so I have to deal directly with Novadab. I had to go round and round with Novadab as they didn't want to honor my free shipping. Once I finally got that taken care of the order took several weeks to arrive only to open it up and see that they sent me the wrong necklaces!

They sent me an incorrect order. I emailed them about the error and my order was not corrected nor was my email replied to. I tried calling them but no one ever comes on the phone. This is the worst company I have ever dealt with.