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The company has garnered mixed feedback regarding its products, particularly its lash and brow serums. Many customers report significant improvements in hair growth and express satisfaction with the efficacy of the products. However, there are widespread concerns about the quantity of product in the containers, with numerous customers feeling shortchanged and expressing disappointment over the perceived value for money. Additionally, adverse reactions, including irritation and discomfort, have been reported, raising questions about product safety. Customer service responses to these issues appear inconsistent, leaving some customers dissatisfied with support and resolution efforts.
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Beth Slavkovsky I never had or have a lashes problem, however, for whatever reason my eyebrows fell out, a little at a time? I tried many products to regrow my eyebrows (we women look goofy w/o eyebrows) nothing worked. I saw a Nulastin ad on Facebook and didn't like the cost $79 for just about an ounce! But then I thought, hey I have already spent more than that trying to regrow w/o success... so I bought it. After about a month of morning and evening applications I saw a vast improvement and now I could face the day w/o any brow coverup or makeup. Except I like a neater brow. DON'T HESITATE BUY, BUY, BUY NOW! IT The Works
I have tried many different products and these are BY FAR the best. They actually work! My skin feels and looks amazing. My lashes and brows have never been longer or fully. I constantly get asked how my lashes are so long! I can't live without NULASTIN products. I tell everyone to use them! Do yourself a favor and order some today!
Whew... My eyebrows and eyelashes are lovely, full and thick. I thought this would never happen due to a hypothyroid condition. After diligent use to, I look forward to shaping, tinting and keeping up with the full brow trend. Bonus... no irritation or side effects despite sensitive skin and eyes.
I have been using the entire product line since August and have seen amazing results with the lash and brow serum as well as an overall elasticity in my face! The customer service is outstanding and the packaging is very nice. I am truly a believer-- try these products, you will not be disappointed!
My incision was really bad and I thought I would have a huge embarrassing scar. I started using Nulastin and everyone is in shock to see the before and after pictures. You can barely notice the scar! I recommend this product not only scarring, but for beautiful skin!
Thank you Nulastin!
Jodi S
Santa Rosa, California
I must say, I have always been extremely skeptical when it comes to miracle treatments, etc. That is, until I went running with a friend who had been using nulastin eyelash and brow serum. Her eyelashes were amazing, and prior to using it she didn't have much lash to speak of. Needless to say, I bought it and my lashes are long and beautiful! I also bought it for my mother and she is loving it too! This works!
Thanks Kristen! Really appreciate your feedback... and that you are sharing the love with your momma.
I can now say I "used to have" short, thin eyelashes - because after using Nulastin for just a couple months my lashes are long and beautiful. I have tried all the other products, Latisse, Renew, extensions, you name it; and although it seemed to take just a bit longer for me to see big results, the results have lasted much longer. Nulastin also does not irritate my eyes as Latisse did - no itchiness. This is a great product and well worth the money! Thank you!
Seriously Ruth? This is GREAT NEWS! Like you, I have tried a lot of competitive brands and none have the end-game that NULASTIN delivers. One of the reasons for this is that the LASH Follicle Fortifying Serum has 5 active ingredients that focuses on positively enhancing every stage of the eyelash growth cycle: Anagen (30-45 days of active growth stage), Catalan (2-3 weeks transition/regression phase), Telogen (+/- 100 days resting phase) and Late Telogen where the new follicle is formed (reassembly phase). Stay the course. Results over time get even better!
After only a month, my eye lashes came in thick and long. I used to be a daily mascara wearer and now I only wear it for special occasions. I highly recommend this product.
One of my dreams in life has always been to ditch mascara.
I've been a sports broadcaster for 20+ years, and covered sixty different sports around the Globe. NULASTIN Facial Moisturizer is the only formula i trust to improve the look of my skin in ANY situation. And after Planes, Trains, and Automobiles to get to my destination at all hours of the day and night, it's the perfect 'Night Cap'.
Hearing from a man, a celeb, an athlete, a genuine human full of integrity is the greatest testimonial ever. Thank you Craig H.
I am blonde and fair skinned and have never had great eye lashes. Since I started using the eye lash serum there is a DEFINITE difference. I can't believe my lashes could become thicker in my 50's! -Kathy G.
Thank you Kathy! Can't wait to see you.
Ive used another skin care line for 30+ years, so I was reluctant to try anything else but Im so glad I had a chance to try Nulastin! This grandma is seeing smoother skin and a brighter complexion than I ever thought I could. Im hooked on these products!
Thank you Donna L. You set the standard for quality, so this review is truly special.
I am absolutely LOVING my Nulastin product! I initially was attracted to the fact that the product line was cruelty free but was also searching for something to aid in my skin care. As a Mail Carrier my skin is exposed to the elements all day. Finding Nulastin has been a blessing. My skin feels clean and moisturized without any breakouts from heavy residue or clogged pores that other products have done in the past. The brow and lash serum are new for me as well and I love the improvements I'm seeing overall after only 3 weeks. Thanks Nulastin!
Well said. That you noticed your skin feels clean and moisturized without any residue issues is insightful. As an athlete myself, exposed to the elements, I've always loved that NULASTIN feels good on my skin and allows it to sweat, breath and behave as if it were in its natural state. Kind of like we had as kids!
The products really do work as advertised! I have always had thin eyebrows and lashes but no longer. I noticed a difference within 3 weeks of using the products. I highly recommend!
I've been using Nulastin for about 12 weeks & have to say the results have been beyond what I anticipated. I am now going to try the cream to compliment the serum & toner. I am 54 years old and my lashes are really lush.
I have been using the products for 5 1/2 weeks. I love how my face no longer screams for moisturizer as soon as I wash it or when I get out of the shower. I have sensitive skin and a scar from basal cell skin cancer near my left eye, close to my tear duct. These products do not irritate my skin or my eyes. I am also a contact wearer and have not had any sensitivity with my contacts.
I have already noticed a difference in my eyebrows and eye lashes. To be honest, I have only been applying these two products in the morning (instructions say to use twice a day) before my make up. My make up applies easily over them and I feel like the products help the makeup apply better.
Great products!
I had very short eyelashes, so when I read about this product I decided to give it a try. So I started using it twice a day everyday. So to be honest, I didn't see any changes on my first or second week... but I kept using it everyday. And almost two months after, that's when I noticed the big change in my lashes, they look at least 1/3 longer than what they were before! So don't stop using it, maybe it will take a little bit longer for you like it did for me, but when you see the difference... you will know it was worth it!
Thank you Alain G. For staying the course! Too many products promise a quick fix. We aim to make a noticeable difference and keep doing so for the long-term. We are honored to have your support and feedback.
I have been using the products a little over a week. I love how the moisturizer feels And in combination with the serum my skin feels and looks really beautiful. My lashes were noticeably different within the first week using this product Daily. Can't wait to see how my eyebrows react.
I have tried multiple skin care products over the past few years, but was fortunate enough to receive a sample of Nulastin. I immediately added the line into my daily routine and my skin felt amazing after just a few uses. I also used the lash and brow serum and after only 3 weeks had noticeable changes in the length of my eyelashes! I love that Nulastin was created using safe ingredients and am excited about making it a permanent part of my skincare regiment!
Thank you Melinda! We shall always strive to exceed your expectations. Please take before and after pictures so we can document the changes. Enjoy the breathtaking transformation ~
I've been using Nulastin as my primary moisturizer (AM and PM) for several months and am amazed at the improvements I've seen to both tone and texture. Truly remarkable results happened following a trail-running fall that literally scraped some significant skin off the right side of my face. OUCH! I increased my application of Nulastin for weeks after the fall, and I can barely see any sign of the scrapes after 7 weeks. It's my new best friend (sorry Edie!)!
Thank you so much Rebecca D! The fact that you are a trail runner, connected to your body and staying healthy means the world to us at NULASTIN. We excel when it comes to keeping your skin, lashes & brows BEAUTIFUL despite Mother Nature's elements and hardships.
Nulastin exceeded all my expectations! My previously thinning eyebrows, started growing and are so much thicker that I don't have to use makeup! My eyelashes also are noticeably longer. Best of all, friends have been complimenting me on the texture of my skin! They tell me I look great! I will definitely continue using Nulastin.
Thrilled for you Beryl! Let's keep those unsolicited compliments coming your way ~~
Answer: The serum should not stop working and there is no evidence clinically that would suggest individuals become immune to the formula. However, because our biology is unique and our systems are constantly going through phases of growth and repair, stress and life, we have noticed that there are seasons when visible changes like less robust growth occurs. Our Founder and CEO, Leah Garcia has been a go-to for understanding the ebb and flow of results. For example, she too experienced a time-period after using the serum for over two years when her lashes were just not responding as magnificently. She stopped using the formula for 30 or so days and then, re-introduced it. Her lashes not only kicked into another natural growth-spurt, they came in luxuriously feathery and symmetrical. We don't have a definitive timeline on how long to rest, and there is nothing scientific about this troubleshooting tip. It's just a bit of real world creativity.
Answer: Hi Beth, great question. Our BROW serum is fragrance free, so no need to worry! If you have any additional questions feel free to email us at customercare@nulastin.com.
Answer: You should continue using the product as an ongoing part of your daily routine. If you discontinue use, your skin, lashes, brows, and hair will gradually revert back to their original appearance. The good news is that you can decrease usage after you've achieved a desired look. For LASH, BROW, and HAIR products: Once you reach a point of satisfaction, you can apply the serum once per day. Another option is to decrease application to three or four times per week. When you want to increase the results again, go back to using twice per day.
Answer: We are sorry to hear you have encountered a dry brush. Our manufacturing facility is GMP (Good Manufacturing Practices) compliant with the Food and Drug Administration's cGMP program. GMP programs offers assurance the filling process for our 3mL serum adheres to strict standards. If you could please email us at customercare@nulastin.com, we would be happy to further assist you.
Answer: Thank you for reaching out and sharing your concern. First off, we would like to thank you for being a loyal customer. The serum should not stop working and there is no evidence clinically that would suggest individuals become immune to the formula. However, because our biology is unique and our systems are constantly going through phases of growth and repair, stress and life, we have noticed that there are seasons when visible changes like less robust growth occurs. Our Founder and CEO, Leah Garcia has been a go-to for understanding the ebb and flow of results. For example, she too experienced a time-period after using the serum for over two years when her lashes were just not responding as magnificently. She stopped using the formula for 30 or so days and then, re-introduced it. Her lashes not only kicked into another natural growth-spurt, they came in luxuriously feathery and symmetrical. We don't have a definitive timeline on how long to rest, and there is nothing scientific about this troubleshooting tip. It's just a bit of real world creativity. Let's have you give this a try, ok? We recommend keeping the unused serum in the refrigerator until you are ready to use it again, so the DNA proteins maintain their full potential. Please keep us posted on your progress.
Answer: We have heard from many customers with hypothyroidism. Many of them have seen great success while using NULASTIN. There is an intimate connection between the hair follicles and the extracellular matrix that supports the follicles in the skin. Not only is elastin and its precursor, Elastatropin® (our exclusive DNA protein), synthesized by the cells in the hair follicles, but the follicles themselves appear to depend on elastin and the structure of its matrix for their function and vitality. NULASTIN nurtures the cells that produce hair follicles. Our formula has five active ingredients - all designed to deliver positive results. That said, everyone is different. What we can not predict is how you will respond to NULASTIN's follicle fortifying serum.
Answer: We have products for the LASH, BROW, SKIN and HAIR. You can find all of our products on our website!
Answer: Regarding the prevention of male pattern baldness, we are confident that addressing the health of the hair follicles in the scalp, specifically the elastin and Keratin proteins will improve the vitality of the hair. But in all honestly, if male pattern baldness has already damaged the follicles beyond repair, there is no treatment that can bring dead hair back to life. That being said, if there is life in the follicle - no matter how dormant it may be, we believe that we can help! Certain spots can be problematic and may take six months or longer to look better.
Answer: Your brows, lashes, and hair will stay thick through their natural growth cycle, then they will return to their regular state when you stop using the serum. The good news, is that you can back off after you achieve a desired look. Once you reach a point of satisfaction, you can apply the serum 1x per day. Another option is to decrease application to three or four times per week. When you want to pump up the results again, go back to 2x per day use.
NULASTIN® with Elastaplex™ Technology transforms the appearance of SKIN, LASHES, HAIR, and BROWS. Products are infused with 5 active ingredients, including patented proteins, antioxidants and peptides that help boost the skin 's elasticity and youthful looking glow; and restore the beauty of visually longer, fuller hair, healthier lashes, and more natural brows.
Formulas have 5 U.S. Patents; are ethically sourced, naturally-derived and Paraben-free. Made in the U.S.A.
Proudly committed to ongoing research and development, made possible from grants with the U.S. Department of Defense (DARPA) and National Science Foundation.
Thanks so much for the testimonial Jodi. Did you mean to give the product one star? Or was that how you felt about the hand surgery?