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  • Nuvalife

Nuvalife

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Overview

Nuvalife has a rating of 1.1 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nuvalife most frequently mention credit card, fine print, and monthly fee problems. Nuvalife ranks 585th among Vitamins & Supplements sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
How would you rate Nuvalife?
Top Positive Review

“You guys are wonderful!...”

Lisa G.
9/15/11

You guys are wonderful!... My order appeared today. I just ordered it yesterday and with regular shipping. I told a friend about it and they said it was like it was faxed, not shipped! Thank you! Great business! I will happily keep using your membership services and singing your praises to everyone else (although I don't sing very well... maybe I'll just write positive reviews). You will be saving me a HUGE amount of money this year! I will be buying supplements and bath & body car for friends and family as well as christmas gifts by using the same membership for the other sites in the group. I won't be renewing my Cosco membership next month! This is the best club ever!

Top Critical Review

“RIPOFF!”

Silvia S.
3/16/15

Rip off. If only I had read these reviews first. And the very fine print. I got a cancellation number and I was assured there would be no additional charges on my account. How can these people live with themselves. The customer service rep was condescending and not helpful at all. Just kept saying she was sorry. Why can't they put these "hidden" conditions up front. How sad that most of their business is done thru unsuspecting honest hard working people.

Reviews (46)

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credit card (13)
Thumbnail of user onlineshoppers
New Jersey
2 reviews
2 helpful votes
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January 19th, 2011

I wish I read the reviews BEFORE I purchased - They offered a 9.00 new customer credit - so I ordered. Of course the product was not available so they gave me a credit for a future order which expired in a week. All the while they had my card number and continually charged my card monthly! I finally figured it out, contacted my bank canceled my account and demanded a refund. While they seemed accomodating regarding the cancellation and refund I have not received it yet so we will see... What a sleazy way to do business - DO NOT SHOP HERE!

Thumbnail of user kimberlyy1
Georgia
1 review
1 helpful vote
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December 31st, 2012

BEWARE OF NUVALIFE. This is the most dishonest internet company I've ever had the misfortune to do business with. I certainly would never had agreed to any membership fee, yet my credit card has been billed for $9.95 for the past year. Why hasn't the Florida Attorney General shut these people down yet? DESPICABLE, LOWDOWN, DIRTY, ROTTEN LIARS AND THEIVES.

Thumbnail of user bryanw3
Georgia
1 review
1 helpful vote
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December 9th, 2010

STAY AWAY FROM NUVALIFE. ALL REVIEWS ABOVE BY C. J., LORENA W., LARRY G., AND KEVIN L. ARE ALL CORRECT. THIS WEBSITE IS MOSTLY TRYING TO GET AWAY WITH A "LEGAL SCAM". THEY ARE HOPING PEOPLE NEVER CHECK THEIR CREDIT CARD STATEMENTS AND NOTICE THE $19.99 CHARGE.
ALSO, I TRIED TO CANCEL A $112 ORDER OF VITAMINS/SUPPLEMENTS AND THEY WILL NOT CANCEL IT. I TOO AM IN THE PROCESS OF WORKING WITH MY CREDIT CARD COMPANY TO DISPUTE THE CHARGE.
TRUST ME AS AN HONEST DECENT PERSON, BEWARE ALL, DONT EVEN GIVE NUVALIFE YOUR CREDIT/DEBIT CARD NUMBER!

Thumbnail of user enriquef1
California
1 review
1 helpful vote
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January 9th, 2013

DO NOT buy from this website. This is a scam website. They will enroll you into a membership without your consent and charge you $19.95 every month unless you cancel within 7 days of the purchase.

Thumbnail of user jg15
Connecticut
1 review
0 helpful votes
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November 13th, 2014

Just as everyone else said, this company is a ripoff. The montly fee is so well hidden that you never know about it until it starts showing up on your charge card. BEWARE!

Thumbnail of user larryg8
California
1 review
2 helpful votes
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December 3rd, 2010

I've never had an experience quite like this site. No integrity. No communication. I had to file a dispute with credit card company. With so many sites from which to choose, don't choose this one!

Thumbnail of user bettyc10
Vermont
1 review
3 helpful votes
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August 29th, 2014

Had the same exact experiece as Sandra C. DO NOT DO BUSINESS WITH NUVA LIFT. Worse scam artists I have ever dealt with. Toally rude and indifferent to your complaints. Have to go through my credit card company to remove charges. Totally bogus company. Any reputable company would not treat customers this way. They are scamming your credit card! BEWARE!

Tip for consumers:
DO NOT UNDER ANY CIRCUMSTANCES USE THIS SITE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mh56
Montana
1 review
2 helpful votes
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October 7th, 2014

I had a horrible experience with NuvaLife. What a scam. I am out $418.95 and have filed a complaint with Florida Attorney General's Office. Never have anything to do with deceitful company.

Thumbnail of user jg46
Illinois
1 review
1 helpful vote
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August 18th, 2014

I have called once to discontinue this product and am still receiving it. When I try to call now all I get is that they have a high volume of calls and will answer my call in the order it was received. This has happened a number of time. This time when I called they insinuated that I had not called previously because I did not have the cancellation number or the name of the person that I spoke to. As a suggestion to the company I would ask that they give the cancellation number and that they ensure that their employees are stating their names so that you can understand. I am also being told that their is a 15% restocking fee that I did not see on the web site. When I asked where it was on the web site I was told that the entire refund was a courtesy and asked if I wanted the refund as the refund and return policy on the web site states they do not have a refund or return policy. I am returning the last one sent and if I do not get a response from the company to this documented complaint I will reach out to the appropriate governmental agency.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshw3
South Carolina
1 review
1 helpful vote
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December 10th, 2010

I ordered from here and have regretted it every since! I had lots of false charges on my credit card, I did not get the product I ordered (I got a cheaper, not equivalent product), can not ever get a human on the phone, the couple times I have managed to get a human, they were not capable of speaking English, and I can not get an answer from an email. BEWARE OF THE WEBSITE! I would not advise anyone to order from here!

Thumbnail of user lisal50
Texas
1 review
1 helpful vote
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December 27th, 2013

Like most others reviewed... I just rec'd the product last week & hadn't even opened it. They say you have 10-days to try it out From the date you order, not receive, before they CHARGE YOUR CARD $85! (I didn't read the FINE PRINT)... didn't even receive it within 10-days of the order & they expect you to know if you like it?! I explained that I want to make sure I like it, not just a reaction... Her response was "Yes, you should have read the FINE PRINT, as I ALWAYS read it now". That's just CRAZY! DO NOT ORDER FROM THEM, IT'S A SCAM!

Thumbnail of user sharonj8
Texas
1 review
2 helpful votes
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February 3rd, 2013

BEWARE! This is one of those too goo to be true sites that should be shut down because of their hidden membership ripoffs. DO NOT BUY FROM THEM EVER please spread the word!

Thumbnail of user kellyk17
Canada
8 reviews
17 helpful votes
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November 4th, 2012

They just keep billing our credit card each month and we don't know why and we can't get them to stop.

Thumbnail of user artk2
Georgia
1 review
1 helpful vote
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December 1st, 2011

Do Not Buy from Nuvalife.com or BestBrandValues.com! Tell your friends to stay away. The are shady rip-off company!

Thumbnail of user mukdaw
Colorado
1 review
1 helpful vote
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September 19th, 2013

Bad... bad charge me for the menber for 1 year i paid $ 9.95 for every month, I paid something that i did not recieve any things,,,, bad

Thumbnail of user terrik1
Arkansas
1 review
1 helpful vote
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May 9th, 2012

READ THE BOTTOM OF THE PRODUCT'S PAGE--It says in light grey print that they enroll you in a $19.95 a month membership.

Thumbnail of user lightx
Texas
1 review
2 helpful votes
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December 29th, 2010

Thanks too you all for the comments. I immediately cancelled my card...

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