• NYBox

NYBox

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Overview

NYBox has a rating of 4.4 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NYBox most frequently mention customer service. NYBox ranks 11th among Mail Forwarding sites.

  • Service
    15
  • Value
    15
  • Shipping
    15
  • Returns
    12
  • Quality
    13
5
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How would you rate NYBox?
Top Positive Review

“I absolutely love that service!”

Sandra K.
12/6/15

Tired of searching around for a US address? I found NYBOX two years ago and have never looked for another similar company. Just give them a try you won't go wrong. With the new shipping rates I'll be ordering more.

Top Critical Review

“Money landering”

yosra m.
12/12/16

Beware scammers. They are dangerous I am one of those several unlucky members of them who got robbed by them. They opened my package without my permission & stole my very expensive laptop.And when me & some other people tried to complain on their Facebook page here:- http://www.facebook.com/nybox, they deleted all the complaint posts & banned the members from posting on their Facebook page.

Reviews (82)

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customer service (15)
Thumbnail of user jbb11
GB
1 review
3 helpful votes
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March 3rd, 2017

Over 500 dollars of property lost - with half $#*! excuses and no refund, over 156 Dollars of damage to other items and again - no response

Do not use.

Thumbnail of user karolinar
Poland
1 review
7 helpful votes
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January 27th, 2017

I have been using NYBox since years and the service has always been exceptional! Quick, good customer service and over the years they have brought their prices down. Great job!

Thumbnail of user sarao15
AE
1 review
5 helpful votes
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January 9th, 2017

I had two shipment one, used repacking options paid a huge total amount to ship them. One package arrives the second doesn't! I check my shipment history in NYbox site, it shows me that both were delivered! I contact them they tell me ''Sorry, we were not able to ship one of them, if you want it you have to pay 45$'' I mean I have to pay again for a separate shipping when I paid taxes and shipment amount for two in the first time! Why is it showing delivered for both packages! Why didn't anyone inform me that they cant deliver the second one and waited for me to contact them!?!?! Why was I charged for repacking if they wouldn't repack the packages! Why is the courier option available to me if they cant ship all my shipments?! Why is customer support so careless when they reply to my emails! If you are not from the US just be careful with them, they could screw up and then you are helpless because they just want you to pay pay pay! I am disappointed with their service its my first and last time to deal with them for sure.

Thumbnail of user gianlucag2
Italy
1 review
5 helpful votes
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November 24th, 2016

I used many times nybox services to redirect my package to Italy and i was always really happy with them. They have an awesome live support Too

Thumbnail of user abdulhalimh
Saudi Arabia
1 review
6 helpful votes
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January 18th, 2017

I'll continue to use your service and am also recommending it on Twitter and Facebook. Thank you for making shopping from the USA easy.

Thumbnail of user benguo
Turkey
1 review
7 helpful votes
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January 7th, 2016
Verified purchase

Your firm gives good services and i am really glad. Your stuffes ls very kind and helpfull when i have a prablems wlth some works, especially inci yildirim. She is professional wlth this work.

Thumbnail of user troyb38
New York
1 review
6 helpful votes
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August 27th, 2016

Been using for over 6 months. Shipped a few hazmats with no problems. Transaction was smooth. It took a little time but it went seamless

Tip for consumers:
Give them a try. You won't regret.

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlesl65
Australia
1 review
7 helpful votes
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November 29th, 2015

BEST rates, FAST, and very professional handling. They make it so damned easy, and affordable. THIS IS HOW IT IS SUPPOSED TO BE DONE! Why can't every business be as awesome as these people?

Service
Value
Shipping
Quality
Thumbnail of user kennyg10
Norway
1 review
0 helpful votes
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March 2nd, 2017

I have been a customer since 2008 and only had excellent experience! The shipments are always well packed and the customer support is superb.

Thumbnail of user jorgeb29
New York
1 review
8 helpful votes
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September 27th, 2016

Very good service and delivery timing, i would really recommend this to everyone. Very good company.

Thumbnail of user hassana93
Qatar
1 review
1 helpful vote
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May 21st, 2020

Stay away... service very poor. Very poor.
At first they were good. Now the service is very bad and they do not answer any questions

Thumbnail of user hsrts
New Jersey
1 review
7 helpful votes
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January 10th, 2017

I use their service couple times and I am happy with their service and their customer service regarding to tracking the packages :)

Thumbnail of user nicoleb109
New Jersey
1 review
8 helpful votes
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September 1st, 2016

I been using NYbox for a few years, they are reliable and system is very easy to use. I'm really happy with the service, thanks!

Thumbnail of user ariannaa2
New York
1 review
8 helpful votes
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January 19th, 2016

Shipping with NYBox is fast and easy. Customer service is great, friendly and super helpful. Couldn't be more satisfied.

Thumbnail of user johnc426
Florida
1 review
8 helpful votes
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December 15th, 2015

When I need something shipped out of the country New York box handles it courteously and efficiently very happy with their performance

Thumbnail of user hamidm3
Morocco
1 review
10 helpful votes
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November 11th, 2015

The package arrived earlier than expected, and prices are intressant; i found costumer service reelly practic

Thumbnail of user guidok7
Italy
1 review
4 helpful votes
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November 13th, 2016

Live support is pretty awesome like all the rest of the services

Thumbnail of user bipuln
Bangladesh
1 review
2 helpful votes
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December 7th, 2016

I use their service several time and I am happy with their service.

Thumbnail of user franf2
Oregon
1 review
7 helpful votes
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December 15th, 2015

They do a wonderful job - without all the hassle. Know I can always depend on them.

Thumbnail of user hakand
New York
1 review
7 helpful votes
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September 14th, 2016

Love it for the price and service. Works great. No problems.

Thumbnail of user husamn
Yemen
1 review
2 helpful votes
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November 18th, 2016

This company add features every moment to help customer pleasure.

Thumbnail of user simonn13
New York
1 review
10 helpful votes
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November 29th, 2015

Great service. Fast and easy. Nybox is the best ever! Thank you :) -Simon

Thumbnail of user mariam198
New York
1 review
8 helpful votes
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November 26th, 2015

Este año he usado NYbox para enviar ropa y otros regalos a mis parientes en Bolivia. Me ha resulatado más barato, rápido y fácil que hacerlo yo misma. Tengo una cuenta con ellos. Cualquier cosa que compre por internet llega a mi dirección de NYbox y ellos se encargan de empaquetar y enviarlo. Hasta ahora no he tenido problemas y todo ha llegado a Bolivia sin inconvenientes. Y ademas hablan español!

Thumbnail of user javierc19
New York
1 review
11 helpful votes
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November 27th, 2015

Vraiment je pense que ce la meilleure entreprise qui envoye des paquets a un prix économique! Mes paquets arrivents en bon condition et j'ai un ami que m'a remercié pour recommender cette entreprise. Pour tout les personnes qui a difficulté d'obtenir paquets des États-Unis, je crois que NYBox est le meilleur choix!

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From the business

We will provide you with a New York City address that you can use to receive mail, packages and purchased items. Then control your virtual mailbox contents online. You can have your contents sent to you whenever and wherever. Also great as an expatriate mail forwarding service!

PERSONAL SHOPPING ASSISTANT

You are not sure where to buy a product you want? You couldn't decide which one to choose? You couldn't find what you are looking for? Our professional shopping assistants will gladly help you with your requests free of charge. Our members take advantage of getting items for less from more reliable stores by the help of our professional shopping guidance.

"BUY FOR ME" SERVICE

"Buy For Me" service to purchase from US retailers. With this service, we use our company credit card, company check, or PayPal account to pay for your merchandise. We then charge your credit card or you send us a wire transfer, check/money order for the purchase. Many of the sellers on popular auction sites like eBay won't accept credit cards. By using "Buy For Me" service, NYBox purchases the items for you. A 10% fee will apply ($10.00 minimum) on your purchases. For particularly large purchases (over $2,000.00) contact us for special pricing.

ONLINE AUCTION SERVICES

In addition to shopping from the USA, you can also sell your products in the United States. It is difficult for many people outside the USA to sell on USA online auctions. Use our services and experience to get top dollar for your items. Just send them to our New York warehouse and we will sell them for you. A 10% fee will apply ($10.00 minimum) on your sales. For particularly large sales (over $2,000.00) contact us for special pricing.

Business History

Since 2008 NYbox has been connecting shoppers around the world to the U.S. retail market.

With the guaranteed best rates in the industry, our company provides hassle-free shipping to shoppers buying from thousands of online U.S. merchants and shipping abroad. We currently ship to over 187 countries and have a membership of 100,000+ and growing.

Among the other services offered to our members are a “Buy For Me” option where we handle all purchasing; free 30-day storage and easy pick-up at our NYC warehouse, for those members who prefer to pick up their packages when traveling to NYC.

From registration to shipment, we have done our best to provide the simplest way of getting your packages delivered to your doorstep as soon as possible.

Company Representative

Thumbnail of user michaelz18
Michael Z.

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